Frequently Asked Questions
Travel Marketplace is a platform where travellers can find and book tours, excursions and other travel services from various tour operators. We aggregate offers from multiple suppliers so that you have access to a wide range of options.
To sign up, you need to click on the "Registration" button in the upper right corner of the site and fill out the form with your email and password. It is also possible to register via social networks.
On our marketplace you will find sightseeing tours, beach tours, active travel (hiking, rafting), cruises, gastronomic tours, family tours and much more.
Start from the Elife Travel homepage: https://elifetravel.com/
Use the search bar: Enter your desired destination - be it a region, country, city or specific tour operator in the ‘Where to?’ field.
To book a tour, select the offer you are interested in and click ‘Book’. Then follow the instructions, fill in the tourists' details and pay for the booking. After confirmation you will receive an email with details.
To change data (e.g. traveller names or dates) you will need to contact support. There may be a fee to change the data and depends on the terms and conditions of the specific offer.
Yes, cancellation is possible, but the conditions depend on the specific tour operator. Please check the cancellation policy before booking. Some tours may have cancellation penalties.
You can pay for your tour by credit card, e-wallet or bank transfer. Depending on the region, other payment methods may be available.
Usually, you will need a passport, a visa (if required), an insurance policy and a tour voucher. Please check the visa requirements for the country you plan to travel to.
You can contact our support team via live chat on the website, by phone or by email. Contact information is available in the ‘Contacts’ page.
Subscribe to our newsletter and we will send you up-to-date offers, promotions and discounts. Also follow our social media pages.
You can use the website's filters to find tours suitable for families with children or senior citizens. The description of each tour also indicates for which age categories it is suitable.
We carefully select the tour operators we work with and receive regular feedback from customers, which enables us to maintain a high level of service quality. Our experts also travel to the tours and carry out appraisals and inspections to personally verify the quality of the services offered.
