Cancelations made 60 days or less prior to arrival: subject to cancellation fee (by the hotel)
Cancellations made 30 days or less prior to arrival: subject to 50% cancellation fees.
Cancellations made 21 days or less prior to arrival: subject to 75% cancellation fees.
Cancellations made 14 days or less prior to arrival: subject to 100% cancellation charge.
No Show/ Shorten Stay: subject to 100% cancellation charges.
Do note that Cancellation fees are levied by Asian Overland Services in cases where charges arise from outside contractors or where actions taken extend beyond reservation for tours and hotel accommodation. Charges are levied at the sole discretion of Asian Overland Services for operation planning, consulting and ancillary expenses relating to development of services of a specialized nature.
General PAYMENT Term
Non-refundable deposits may be required for certain product (program involving Selingan Island and Mountain Climbing), or if travel during high season. A deadline to make deposit payment will be advice upon booking confirmation.
Full Payment is required to be made for all services at least 30 days before travel period, or by the given dateline.