Welcome in Vienna! After your arrival in Vienna, you will make your own way to the hotel already booked for you by Choose Balkans, where you will be welcomed by hotel staff assisting you with the check in procedures. After freshening up and settling in, spend your first day exploring the Heart of Europe, Vienna at your own pace. Explore its rich history, stunning architecture, and vibrant culture. Do not miss a walk near Stephansplatz, the central square of Vienna; Rathaus (Vienna City Hall), an impressive Gothic-style building. Pass by Vienna State Opera (Wiener Staatsoper), one of the most iconic and prestigious opera houses in the world. End your day with a drink and enjoy the scenic views of the city. Overnight in Vienna.
Höhepunkte Europas von Wien nach Rom; Halbprivate Tour mit engagiertem Reiseleiter & Auto
Reiseroute
Begeben Sie sich auf eine unvergessliche 14-tägige Reise durch einige der berühmtesten Reiseziele Europas. Reisen Sie von der kaiserlichen Eleganz Wiens über die kulturellen Schätze Mitteleuropas, die malerischen Alpen und den Glamour Monacos bis in die ewige Stadt Rom. Erleben Sie die berühmten Sehenswürdigkeiten und die einzigartigen Kulturen von Österreich, der Tschechischen Republik, Deutschland, der Schweiz, Liechtenstein, Italien, Monaco und Frankreich auf dieser kuratierten halbprivaten Reise.
Tourprogramm
Ankunft in Wien (Österreich)
Startpunkt
Vienna, Austria
07:00
Stadtrundgang durch Wien
Today we will explore Vienna’s rich history, stunning architecture, and cultural treasures. The city has been chosen as the most livable city in the world 10 year in a row. Our journey begins at the iconic Vienna State Opera House (Wiener Staatsoper). Designed in neo-Renaissance style, the Opera House has hosted countless legendary performances since it opened in 1869. You can admire the impressive architecture, with its grand entrance and decorative sculptures. A short stroll will take us to the Austrian National Library, famous for its Baroque architecture. This library is one of the largest and most beautiful in Europe, housing millions of books and manuscripts.
Next, we will head to Heldenplatz, one of Vienna's grandest squares, located at the heart of the Hofburg Palace. On our way to Michaelerplatz, we will pass by Sisi Museum. The museum is dedicated to Empress Elisabeth of Austria, also known as Sisi. After we will reach Michaelerplatz, a lovely square located near the Hofburg Palace. This square feature a mix of architectural styles, from Baroque to modern, and is surrounded by impressive buildings. We will finish our walking tour at Stephansdom, Vienna’s iconic Gothic cathedral. Located in the heart of the city, it is one of the most recognizable landmarks of Vienna. After this unique adventure have some free time for lunch. Around midday, we will visit the Belvedere Gardens, part of the magnificent Belvedere Palace, one of Vienna’s most important Baroque landmarks. We will stroll through the beautifull gardens, enjoying seasonal flowers, fountains and statues while we admire the panoramic views of Vienna.
The evening will be yours to wander around Vienna city center on your own. Do not miss a walk to Maria-Theresien-Platz, Vienna's Rathaus, or visit the Museum Quartier. End your day with a drink or try the famous Sacher Cake. Overnight in Vienna.
Wien - Brünn (Tschechische Republik) - Prag
Nach dem Frühstück setzen wir unsere Reise in die Tschechische Republik fort. Unser erster Halt ist Brünn, bekannt für seine faszinierende Geschichte, das pulsierende Studentenleben und die wunderschöne Architektur. Obwohl Brünn nicht so bekannt ist wie Prag, ist es ein verstecktes Juwel und die kulturelle Hauptstadt der Region Mähren. Wir besuchen den Freiheitsplatz, den zentralen Platz von Brünn. Er ist von schönen historischen Gebäuden umgeben und beherbergt eine lebendige Atmosphäre mit Cafés, Geschäften und lokalem Leben. Wir setzen unsere Reise in Richtung Prag, der Hauptstadt der Tschechischen Republik, fort. Nach einem Tag voller Reisen und Besichtigungen haben Sie etwas Freizeit, um sich zu entspannen. Übernachtung in Prag
Rundgang durch Prag
Our day will start at the famous Old Town Square, the beating heart of Prague. Surrounded by colorful Gothic, Baroque, and Renaissance buildings, the square is home to the iconic Astronomical Clock (Prague Orloj). After exploring the Old Town, we will take a walk to the iconic Charles Bridge, one of Prague's most famous landmarks. Later we will visit Prague Castle, the largest ancient castle in the world, and a UNESCO World Heritage site. This castle complex dates back to the 9th century.
Around midday, we will visit the Prague Glass Experience, a fascinating showcase of traditional Czech glassmaking. Here we will discover the exquisite glass collection, featuring unique works of art. This visit marks the end of the walking tour of Prague.
If you wish to experience glassmaking firsthand, you can use your free time to work with molten glass under the guidance of a master glassmaker. Alternatively, if you are interested in shopping or simply soaking up the atmosphere, head to Wenceslas Square, the city’s main commercial and cultural hub. You can also take a relaxing Vltava River cruise to enjoy the city from a different perspective. To round off your day, enjoy a traditional Czech dinner at one of Prague’s charming restaurants. Overnight in Prague
Prag - Pilsen- München (Deutschland)
Today, we will depart towards Munich in Germany. Along the way we will stop in Pilsen, Czech Republic. As we drive through the scenic landscapes of Czech countryside, we will experience a blend rich culture and history. Pilsen is world-renowned for being the birthplace of Pilsner beer, one of the most famous beer styles globally. We will visit the historic city center of Pilsen. The town square, Náměstí Republiky, is surrounded by colorful buildings and features the St. Bartholomew’s Cathedral, with its impressive Gothic tower. Take some time to wander around the square, enjoy the local cafes, or visit the Great Synagogue, one of the largest in Europe.
We will not leave without visiting the Pilsner Brewery Museum, located in a historic 15th-century brewing-rights house. We will discover the story of beer from the Middle Ages to the present day, explore a Gothic malt house, historic cellars, and the unique collection of beer vessels, including the smallest beer jug in the world.
Later we will drive towards Munich, the capital of Bavaria region in Germany. Have some free time to enjoy Munich at your own pace. Do not miss Munich's vibrant nightlife, whether it’s a cozy bar, a traditional beer hall, or a lively nightclub. Overnight in Munich
München - Salzburg (Österreich)
After breakfast we will explore Munich; the dynamic city is known for its rich history, beer gardens, and stunning architecture. Our first stop is Marienplatz, the central square of Munich. Here, we will admire the New Town Hall (Neues Rathaus), a stunning Gothic building that houses the famous Glockenspiel, a clock tower with moving figurines. A short walk from Marienplatz takes us to Frauenkirche, Munich's iconic cathedral with its distinctive twin towers. No visit to Munich would be complete without a stroll through the English Garden, one of the largest urban parks in the world. Whether you want to take a leisurely walk, enjoy a beer at one of the traditional beer gardens, or simply relax by the serene waterways, the park is an oasis in the heart of the city.
Later we will depart to the cultural and musical heart of Austria, Salzburg. The city is famous for its baroque architecture, its well-preserved old town, and as the birthplace of classical music composer Wolfgang Amadeus Mozart. Our first stop will be the Old Town, a UNESCO World Heritage site. We will stroll through cobblestone streets lined with beautiful baroque buildings, charming squares, and quaint shops. Later we will visit another highlight of Salzburg, the Mirabell Palace and its surrounding gardens. The palace, with its impressive architecture, is home to the Mirabell Garden, a beautiful baroque garden.
In the afternoon you’ll have some free time to wander through Salzburg at your leisure. You can visit Hohensalzburg Fortress or Salzburg Cathedral (Dom zu Salzburg). Alternatively, relax in one of the cafes in Getreidegasse, a famous shopping street with charming boutiques and traditional Austrian cafes. Overnight near Salzburg
Salzburg - Hallstatt - Salzburg
Get ready for a scenic day trip to Hallstatt, considered as one of the most beautiful and picturesque villages in the world, nestled beside a pristine lake and surrounded by the stunning Dachstein Alps. This small village is often called the "pearl of the Salzkammergut" and is a UNESCO World Heritage site. We will explore the village center, visit the local shops, and appreciate the traditional alpine architecture. We will enjoy a walk along the lakefront promenade, where you can take in the breathtaking views of the clear waters and surrounding mountains.
A highlight of our visit will be a stop at Hallstatt’s famous panoramic viewpoint, offering one of the most iconic and breathtaking views of the lake, mountains, and village.
Have some free time to wander around and enjoy Hallstatt at your own pace. You can visit the quaint shops, enjoy a peaceful moment by the lake, or sit at a café and enjoy a traditional Austrian snack. In the late afternoon, we will drive back to Salzburg, taking in more picturesque scenery along the way. Overnight near Salzburg
Salzburg - Innsbruck
Today, we will continue our journey through the Austrian Alps, heading to the beautiful city of Innsbruck. Known as the “Capital of the Alps,” Innsbruck is a perfect blend of nature, history, and vibrant city life. We will visit the Old Town (Altstadt), known for its beautifully preserved medieval buildings, narrow streets, and colorful facades.
Our next stop is one of the most iconic sights in Innsbruck, the Golden Roof (Goldenes Dachl), a landmark building with 2,657 gilded copper tiles.
Just a few steps from the famous Golden Roof, we will explore the surrounding streets of Innsbruck’s Old Town. Here, we will visit Tirol Geniessen, a unique boutique dedicated to the authentic flavors and traditions of Tyrol. Whether you are searching for a special souvenir or simply want to experience something authentically local, this charming shop is the perfect place to immerse yourself in Tyrol’s flavors and traditions.
Have some free time to take a walk down Maria-Theresien-Strasse, Innsbruck’s main shopping street. Here, you can find a mix of high-end boutiques, souvenir shops, and cozy cafes where you can relax and enjoy a coffee or local pastry. Overnight near Innsbruck
Innsbruck - Liechtenstein (Liechtenstein) - Bellinzona (Schweiz)
Enjoy breakfast with an amazing view of the Austrian alps and get ready for our journey to the tiny yet fascinating country of Liechtenstein. Our first stop is Vaduz, the capital of Liechtenstein. This small yet charming town is famous for its fairy-tale-like setting, nestled between the Alps and the Rhine River. We’ll visit the Vaduz Castle, which overlooks the town and is home to the princely family. We will stroll through the town's pedestrian streets lined with quaint shops and cafes, and enjoy the relaxed atmosphere of this small European gem. In the late afternoon we will drive towards picturesque Switzerland. Overnight near Bellinzona (Switzerland)
Bellinzona - Como (Italien) - Mailand - Costa Azzurra
Heute fahren wir zu einem der berühmtesten und malerischsten Ziele Italiens: Der Comer See, bekannt für sein kristallklares Wasser, die atemberaubenden Berge und die charmanten Dörfer am See. Wir machen einen gemütlichen Spaziergang durch die charmanten Straßen und erkunden die Piazza del Duomo, den Dom von Como (Duomo di Como) und die schöne Piazza Cavour, wo Sie den Blick auf den See genießen können. Haben Sie etwas Freizeit am Seeufer, erkunden Sie das historische Viertel von Como, entspannen Sie sich bei einem Cappuccino oder fahren Sie mit der Standseilbahn und genießen Sie die Aussicht.
Später machen wir uns auf den Weg nach Mailand, Italiens Modehauptstadt und eine der berühmtesten Städte des Landes. Nach unserer Ankunft besichtigen wir den atemberaubenden Dom von Mailand, eine der größten und beeindruckendsten gotischen Kathedralen Europas. Anschließend schlendern wir durch die elegante Galleria Vittorio Emanuele II, eine gehobene Einkaufsgalerie mit Luxusboutiquen und schöner Architektur. Wir kommen auch an der Piazza della Scala vorbei, wo sich das weltberühmte Opernhaus Teatro alla Scala befindet. Am späten Nachmittag fahren wir die kurze Strecke nach Savona, einer schönen Hafenstadt an der ligurischen Küste. Übernachtung an der Costa Azzurra
Costa Azzurra - Nizza (Frankreich) - Monaco (Monaco) - Costa Azzurra (Italien)
After breakfast, we will set off for the French Riviera, heading towards Nice, the capital of the French Riviera. Nice is a city filled with art, history, and culture. We will take a leisurely walk along the Promenade des Anglais, where we will enjoy the Mediterranean breeze and the stunning views of the turquoise water. We will also explore the Old Town (Vieux Nice) with its narrow alleys, vibrant markets, and colorful buildings. We will continue our visit to Cours Saleya, a bustling market square known for its fresh flowers, local produce, and artisanal product. Enjoy some free time to wander or have lunch.
After exploring Nice, we will make our way to Monaco, one of the smallest but most glamorous places on earth. The city state Monte Carlo is known for its wealth, luxury, and grand casinos. We will visit the Exotic Garden of Monaco, which offers incredible views of the Mediterranean coastline. Have some free time to wander around the Monte Carlo district, famous for its luxury hotels, high-end shops, and the Casino de Monte-Carlo. After an exciting day on the French Riviera, we’ll head back to Italy’s Costa Azzurra in the late afternoon. Overnight near Costa Azzurra
Costa Azzurra - Genua - Portofino- Pisa - Florenz
Heute werden wir unsere Reise nach Genua fortsetzen, das stolz als Geburtsort des berühmtesten Entdeckers der Welt bekannt ist: Christoph Kolumbus. Wir besichtigen das historische Zentrum von Genua, eines der größten in Europa und UNESCO-Weltkulturerbe. Unser Halt ist die Piazza De Ferrari, ein belebter Platz im Herzen der Stadt, der von einigen der wichtigsten Sehenswürdigkeiten Genuas umgeben ist.
Später machen wir uns auf den Weg zu der charmanten Küstenstadt Portofino, die an der atemberaubenden italienischen Riviera liegt. Portofino ist bekannt für seine farbenfrohen Gebäude, luxuriösen Yachten und seinen malerischen Hafen. Wir schlendern durch die engen Gassen, während wir die Meeresbrise genießen, und genießen den Blick auf den Leuchtturm von Portofino. Die lebendige Atmosphäre und die natürliche Schönheit der Stadt machen sie zu einem perfekten Ort für einen entspannten Spaziergang oder einen Kaffee am Meer.
Nach etwas Freizeit am Meer fahren wir in die ikonische Stadt Pisa, die eines der berühmtesten Wahrzeichen der Welt beherbergt, den Schiefen Turm von Pisa. Wir besuchen die Piazza dei Miracoli, den Platz, auf dem sich der Schiefe Turm, die Kathedrale Santa Maria Assunta und das Baptisterium des Heiligen Johannes befinden. Vergessen Sie nicht, das klassische Foto des Schiefen Turms zu schießen und die Schönheit dieses architektonischen Komplexes zu bewundern. Am späten Nachmittag fahren wir zu unserem letzten Ziel, Florenz. Haben Sie etwas Freizeit, um ein Glas Wein aus der berühmten "Buchetta del vino" (Weinfenster) zu genießen oder einfach die Schönheit der Architektur zu bewundern. Florenz hinterlässt immer einen bleibenden Eindruck. Übernachtung in Florenz
Florenz - Weinverkostung in der Toskana - Rom
After breakfast we will visit Florence (Firenze). The city is known for its cobbled streets, iconic museums, and stunning architecture, Florence is also home to the first banks including the legendary Medici Bank, once the largest and most respected financial institution in Europe. During our time in the city, learn more about the powerful Medici family, whose influence helped shape Florence’s rich cultural, artistic, and architecture. Florence beautifully blends its rich history with vibrant modernity, making it one of Italy's most captivating cities.
Our fits stop will be at Florence’s iconic Piazza del Duomo. This square is home to some of the city's most famous landmarks, including the Cathedral of Santa Maria del Fiore (the Duomo), Giotto’s Campanile (the bell tower), and the Baptistery of St. John.
After we take a short walk to the famous Ponte Vecchio. This medieval stone bridge, lined with jewelry shops, offers a picturesque view of the Arno River and It’s one of Florence’s most photographed landmarks.
Have some free time exploring its art treasures. No visit to Florence is complete without visiting the Uffizi Gallery, one of the most famous art museums in the world. The collections of paintings from the 14th-century and Renaissance period include some absolute masterpieces from Michelangelo; Giotto, Simone Martini, Botticelli, etc.
Later we will drive through the heart of Tuscany. As the saying goes, "In Tuscany, every hilltop is a painting, and every meal a masterpiece." We will stop at a local winery, where you’ll have the chance to taste some of the region’s finest wines. Enjoy a guided tour of the winery and savor a tasting of three exceptional wines from the area. Later this day we drive towards the one and only ancient city of Rome.
This evening, we say a fond farewell to the tour leader, who has guided you through an unforgettable journey across Europe. Tomorrow, you will continue your experience with a guided Local food walking tour of Rome, led by a knowledgeable local guide who will introduce you to the cultural and historical heart of the city. Overnight in Rome
Rom Local Food Tour - Ende der Tour
Today, you will make your own way at the meeting point to join the local food tour already booked for you by us. You will be welcomed by a knowledgeable local guide. Explore the neighborhood of Trastevere, known for its lively nightlife, charming streets, and hidden culinary gems. The tour begins at a bustling local market, where the air is filled with the irresistible aromas of fresh ingredients. At this stop, we will try all kinds of spreadable creams made of rich and unique flavors such as truffle, mushrooms and cheese. After sampling these treats, we raise a glass and toast to the day with a refreshing limoncello.
Next, we step into a charming store renowned for its selection of local products from the Norcia region. Here, we will try fresh prosciutto, ham, and salamis. The store’s warm atmosphere and the quality of the products make this stop a highlight for any food enthusiast.
Our local food tour adventure continues at a local pizzeria, where we’ll enjoy mouthwatering arancini—crispy rice balls that are a Roman specialty. We’ll then head to the next pizzeria to sample authentic Roman pizza, known for its super-crispy, thin crust. This classic pizza is simply topped with cheese, tomato, and a drizzle of fine olive oil, allowing the pure flavors to shine.
For our final stop, we’ll visit a gelateria to try authentic Italian gelato! Here, you will experience the smooth, rich textures and vibrant flavors that define this delicious and iconic Italian treat. This concludes the end of the local food tour of Rome.
Spend your last day exploring the city at your own pace. As the saying goes; "All roads lead to Rome". So here you are, at the heart of ancient Rome; take this opportunity to wander through the enchanting streets and immerse yourself in the vibrant life of the city. Find a bustling café to savor an espresso and a Cannoli (filled pastry) while soaking in the Italian charm. Do not forget to buy some gifts and souvenirs as a memory of this amazing trip. This remarks the end of this unforgettable tour through the heart of Europe.
Endpunkt
Tiranë, Tirana, Albania
18:00
Stornorichtlinien
Choose Balkans - Terms and Conditions
1. Scope of Application
These terms and conditions (GTC) set out the agreement between Choose Balkans ("TO") and the customers ("Customer(s)") for tours and services provided by TO. If third-party providers are involved, TO only acts as an agent and follows their terms. The present GTC form an integral part of any individual contract independently of the medium through which the contract is closed.
2. Conclusion of Contract / of Booking
Bookings can be made through various channels, including the internet, travel agencies, hotels, tourist information centers, email, Facebook, WhatsApp, phone, or in person. The Tour Operator (TO) does not accept non-binding reservations. If a booking is made by a third party (such as a travel agent or an individual booking for other customers), you are considered the main contact person and are responsible for all payments, changes, and cancellations related to the booking. You must also ensure that all participants are informed and have agreed to these General Terms and Conditions (GTC). By making a booking, you confirm that you have obtained all necessary consents and that the provided information is accurate. TO is not liable for any errors or omissions in the booking details. The booking is confirmed once the terms of offer are fully agreed to without any changes, conditions, or exceptions.
3. Requirements
3.1 Mandatory insurance requirements All customers are responsible for securing their own health and travel insurance for the
duration of the tour. The customers acknowledge that insurance coverage is not included in the cost of any tour offered by the Tour Operator, and they are required to arrange and cover the cost of separate insurance. The Tour Operator recommends that customers carefully choose an insurance policy that provides comprehensive coverage, including medical, trip cancellation, and coverage for any activities planned during the tour. Customers should ensure that their insurance is adequate for their needs and provides full protection. Additionally, customers are advised to inform their insurance provider of the details of their trip, including the destinations, duration, and activities covered by the booking, to ensure that the necessary coverage is in place.
3.2 Passport, Visa, Immigration, and Health Requirements
It is the customer’s responsibility to obtain and carry all necessary documentation for travel, including a valid passport (valid for at least 6 months after your return), visas, permits, health certificates (such as vaccination records), and insurance policies. The
customer is solely responsible for ensuring they have all required documents before the tour and for any costs incurred due to missing or incorrect documentation. The Tour Operator is not liable for any loss or expense caused by the customer’s failure to secure proper travel documentation. We recommend consulting the relevant authorities for up-to-date information, as we do not provide advice on travel documents. Requirements may change, so check for the most up-to-date information well in advance.
3.3 Age Requirements
Anyone under 18 is considered a minor and must be accompanied by an adult. One adult may accompany up to two minors. Unless otherwise stated, the minimum age for tours is 2 years old. Bookings with minors are subject to the Tour Operator's approval. The accompanying adult is responsible for securing any necessary consents and documentation for the minor(s). The Tour Operator is not responsible for any costs or losses resulting from failure to meet legal travel requirements. Adults are jointly responsible for the supervision, behavior, and well-being of the minors on their booking. The Tour Operator does not provide care services for minors
and is not responsible for chaperoning or supervising them.
4. Tour Price and Payment Terms
The Tour Price per person (hereafter referred to as "Tour Price") is outlined in Choose Balkans tour price list and includes VAT. Prices are subject to change per Section 6, and the applicable Tour Price will be based on the date of booking. At the time of booking, a non-refundable deposit of 50% of the total tour cost is required per person. The remaining balance must be paid no later than 60 days before the tour start date. If the bookings are made 60 days or fewer before the tour start date, full payment is required at the time of booking.
4.1 Agreement to Terms
By confirming your booking via Choose Balkans’ official communication channels (email, Facebook, WhatsApp, phone call, or other means), you acknowledge that you have read and agreed to these terms and conditions.
5. Cancellations / Changes in Bookings by the Customer
The Tour Operator (TO) does not provide cancellation insurance. It is recommended that travelers obtain their own coverage to protect against unforeseen circumstances.
5.1 Non-Refundable Deposit and Payment Terms
A deposit of 50% of the total tour value is required at the time of booking and is strictly non-refundable. The remaining balance must be paid no later than 60 days before the tour start date.
5.2 Cancellation Procedure
To cancel a booking, you must notify TO in writing through official channels (e.g., email, Facebook, WhatsApp, or other communication methods). The cancellation becomes effective only after written confirmation is received from TO.
5.3 Cancellation Fees
Cancellation fees are determined based on the time prior to the tour start date and are as follows:
• Cancelations 60+ days before the tour start date: You forfeit 50% of the tour cost
• Cancelations between 59 to 46 days before the tour start date: You forfeit 75% of the tour cost
• Cancelations 45 days or less before the tour start date: You forfeit 100% of the tour cost
6. Changes/ Cancellation in Bookings by TO
6.1 Operator-Initiated Changes: We reserve the right to make changes to the itinerary, accommodation, or other tour components if necessary. If significant changes occur, we will inform you as soon as possible and offer a comparable alternative if needed.
6.2 Operator-Initiated Cancellations: The Tour Operator (TO) reserves the right to cancel a tour at its sole discretion if it is significantly impacted, hindered, or made impossible due to force majeure, adverse weather conditions, official measures, political unrest, strikes, demonstrations, traffic disruptions, road closures, or other unforeseeable events. This also applies if the minimum required number of three fully paying participants for regular tours is not reached. In such cases, the Tour Price already paid will be refunded and no further claims for compensation will be considered.
7. Changes in Tour Prices or Services
The Tour Operator (TO) reserves the right to adjust the Tour Price based on the price list or agreed price in the event of extraordinary circumstances. These circumstances include, but are not limited to:
• Changes in third-party provider rates, such as transportation companies
• Introduction or increase of taxes, charges, or fees If the Tour Price changes due to extraordinary circumstances, customers will be notified at least three weeks before the tour starts. If the new price exceeds the original price by more than 10%, customers have the option to:
• Cancel the booking in writing within 5 days of being notified, receiving a full refund of the amount already paid, or
• Choose an alternative tour of equal value at no extra rebooking fee. TO also reserves the right to change the tour program, shorten the tour, or offer alternatives due to extraordinary circumstances. Any additional costs incurred will be the responsibility of the customer. TO will promptly inform the customer of any changes. If the alternative solution is more expensive or unreasonable, the customer may cancel the booking free of charge, and a refund will be processed in the same way the original payment was made. No further compensation for damages related to changes in price or services will be provided.
8. Delays, Missed Arrangements, and Curtailment
8.1 Delays Caused by the Guest
If a guest is delayed and unable to join the tour or any scheduled activities on time (due to personal reasons, travel delays, etc.), the tour operator (TO) is not responsible for any missed arrangements or changes to the itinerary. The guest assumes full responsibility for arriving on time. If a customer is late to the departure or meeting point, TO may leave after waiting 5 minutes for a half-day tour or 10 minutes for a full-day tour, without refund or compensation. Any additional costs incurred, such as returning to the starting point, will be the customer's responsibility.
8.2 Delays Caused by the TO
While we strive to ensure that all tours operate as scheduled, unforeseen circumstances such as weather conditions, road closures, mechanical breakdowns, or other factors beyond our control may cause delays. In the event of a delay, we will make reasonable
efforts to minimize the impact on your itinerary, but we cannot be held liable for any delays or consequences arising from them.
8.3 Missed Arrangements
If a guest misses any part of the tour due to their own delay or inability to meet the scheduled itinerary (e.g., missing transportation, activities, or accommodation check-in), the TO will make reasonable efforts to accommodate the guest in a manner that causes minimal disruption to the group’s schedule. However, the TO is not obligated to rearrange missed services or refund the guest for missed arrangements. Any additional costs associated with missed arrangements, including transport or accommodation, will be borne by the guest.
8.4 Curtailment by the Guest
If a guest chooses to leave the tour early or cut short their participation for any reason (e.g., personal preferences, health issues, etc.), the TO will not be responsible for any refunds or compensation for the remaining portion of the tour. The guest will also be responsible for any additional costs incurred as a result of curtailing the tour, such as rebooking transportation, accommodations, or activities.
9. Terms of Participation
Tours are subject to the terms published by the Tour Operator (TO), including details such as language and tour guiding. Identification: The lead participant must present an ID or passport at check-in. Failure to do so may result in exclusion from the tour without a refund. All customers must carry an ID or passport for tours abroad. Minors must be accompanied by a legal guardian.
Assistance: Vans and minivans do not have ramps. Customers requiring assistance with boarding should arrange it themselves.
Pets: Pets are not permitted, except for service dogs. Health and Insurance: Customers must inform TO of any health conditions. It is the customer's responsibility to have adequate health, accident, and travel insurance, including coverage for sports activities (if applicable). Substance Use: Customers must not join a tour under the influence of drugs, medication, or excessive alcohol.
Compliance and Behavior: Customers must follow TO’s terms, third-party provider rules, and staff instructions, including adhering to meeting times and using seat belts or child safety seats where applicable. Customers are expected to behave respectfully and
comply with local laws and regulations during the tour. Disruptive, aggressive, or dangerous behavior may result in removal from the tour. Exclusion: If a customer is excluded from the tour, no refund will be provided, and no claims for damages will be accepted.
10. Liability
10.1 Limitation of TO’s Liability
Customers undertake all activities at their own risk. Any liability of TO is limited to the Tour Price as well as any direct damages caused willfully or by gross negligence by TO. TO’s liability for slight negligence, assisting persons as well as consequential damages and lost profit is excluded. TO does not assume any liability in case of non- fulfillment of contractual obligations that results from omissions or contract violation by the Customer (in particular due to violation of the terms of participation in section 7). TO does not assume any liability for the disappearance of personal items, cash, valuables, luggage, photographic equipment, etc. as well as loss, theft, damage or misuse of checks and credit cards.
10.2 Exclusion of Liability for Offers of Third-party Providers and in Case of Force Majeure TO does not assume any liability for the offers and services of third-party providers nor does TO assume any liability for damages based on circumstances that are beyond TO’s control, such as force majeure, natural events, catastrophes, changes in program due to non-adherence of train, bus or ship transportation companies or other third-party providers to their schedules, etc. Customer undertakes to claim any damages directly
from the third-party provider.
10.3 Customer’s Liability
All activities for which TO acts as an agent and which are carried out by third-party providers or are organized and/or carried out by Customers themselves incur at Customer’s own risk. TO is not liable for the consequences of any accident. TO expects from each Customer a considerable degree of personal responsibility. Customers only participate in activities that are compatible with their physical condition, in particular their health and physical efficiency. Customers are in particular responsible for an adequate equipment (clothing, footwear, sun protection, etc.).
11. Deadline for the Assertion of Claims
If you have a complaint regarding your tour, please inform the tour guide or localr epresentative immediately so that they can assist in resolving the issue. Customers ’ claims towards TO due to non-fulfillment or fulfillment not in accordance with the contract must be asserted within 10 days after the contractually agreed Tour date in writing with a detailed explanation of the claims. A complaint vis-à-vis the Tour guide is not sufficient. Claims received by TO after expiry of this deadline cannot be accepted anymore, except if Customers prove that they were faultlessly prevented from meeting such deadline.
12. Data Protection
Customers acknowledge and agree that their personal data, including but not limited to name, address, telephone number, date of birth, nationality, and gender, may be collected by the Tour Operator (TO) for the purpose of facilitating booked tours as per the contract. This data may be shared with third-party providers strictly as necessary to fulfill the reservation. The TO is committed to safeguarding all personal information and ensuring that appropriate measures are in place to protect data privacy and security. Please refer to our Privacy Policy on our website for details on how we collect, use, and protect your data.
13. Amendments to these GTC
The Tour Operator (TO) reserves the right to amend these General Terms and Conditions (GTC) at any time by updating them on its official website on www.choosebalkans.com/terms. Any changes will take effect upon publication and will apply to new bookings made thereafter. For existing bookings, the terms in effect at the time of reservation will continue to apply unless otherwise agreed.
14. Severability
If any part of these General Terms and Conditions (GTC) is found to be invalid, void, or unenforceable, the rest of the terms will remain in effect. If a provision cannot be enforced, it will be replaced with one that closely reflects the original intent and purpose. The same applies if a missing provision needs to be addressed.
15. Applicable Law and Place of Jurisdiction Albanian law shall apply to the legal relationship between the Customer and TO (with the exclusion of conflict of law rules). For claims against TO, the exclusive jurisdiction of the ordinary courts at the seat of TO is agreed.
Details zur Tour
Unterkunft
BB (Übernachtung und Frühstück) für alle Übernachtungen in 3-Sterne-Hotels
Transport
Privater Transport durch das Unternehmen
Versicherung
Weitere Leistungen
BB (Unterkunft und Frühstück) für alle Übernachtungen in 3-Sterne-Hotels
Privater Transport durch das Unternehmen während der Reiseroute
Öffentliche Verkehrsmittel in den Gebieten, in denen Autos verboten sind
Professioneller Reiseleiter
Besichtigung des Brauereimuseums in Pilsen (Tag 5)
Weinverkostung in der Toskana (Tag 13)
Lokale kulinarische Tour in Rom (Tag 14)
Eintrittskarten für die "zu besuchenden" Sehenswürdigkeiten
Kurtaxe
Internationale Autoversicherung
Straßenbenutzungsgebühren
Benzin
Weitere Leistungen
Mittagessen, Abendessen, Getränke & Snacks
Souvenirs
Persönliche Ausgaben
Alles, was nicht im Reisepreis enthalten ist
*Wenn Sie Ihr Erlebnis genossen haben, ist Trinkgeld eine wunderbare Möglichkeit, sich für die Bemühungen und das Engagement Ihres Reiseleiters/Fahrers zu bedanken.
Mahlzeiten
Mittagessen, Abendessen, Getränke & Snacks
Reiseführer
Professioneller Reiseleiter
Gut zu wissen
Währung
Euro
Österreich