Terms and conditions
Only the products marketed on our partner platforms are concerned by these conditions
of sale:
This contract is a distance contract that aims to define the rights and obligations of the
parties in connection with the sale of the products of the company MOROCCO TOUR
MARRAKEC on the Internet.
Scope of Contract:
In the rest of the contract, each of the expressions mentioned above will be understood
within the meaning of its definition, namely:
- "Distance contract": any contract relating to goods or services between the MTM
Travel Company and a Consumer within the framework of a system of sale or
provision of services at a distance organized by the MTM Travel Company
which, for this contract, uses exclusively the Internet network until the
conclusion of the contract, including the conclusion of the contract itself.
- "Consumer": any natural person who, in this contract, acts for purposes that do
not fall within the scope of his professional activity.
- “Order form”: document which indicates the characteristics of the Products
ordered by the Consumer and which must be signed by him by “double click” to
commit him.
-“Order”: act by which the Consumer undertakes to purchase Products and the
Company MTM to deliver them.
By using the moroccotourmarrakech.com site, the customer acknowledges having read
and accepted its terms of use. The customer also agrees on the veracity of the
information transmitted.
Means of payment:
The methods of payment accepted are as follows:
- Visa cards, Mastercard
- As part of the prevention against credit card fraud, and in order to protect the
customer against fraudulent use of his means of payment MTM may request
additional documents.
- The data recorded by CMI on the Multi-channel payment platform on behalf
of MTM constitutes proof of all commercial transactions between you and the
company MTM.
Price :
- The prices displayed are in, EURO, AMERICAN DOLLAR, POUND
STERLING, SWISS FRANC.
- It is clearly mentioned on the description of the products what is included in the
price and what is not.
-As part of the packages, the name of the hotel is displayed for information
purposes followed by the words "or similar", in the event that our quota of rooms
is reached in this hotel, a hotel of a similar category is systematically offered to
you.
Reservation :
Any person concluding an electronic contract with MTM guarantees the veracity of the
information provided by him and makes a personal commitment for the persons
registered on the same file.
The ordering process on the WWW.MOROCCOTOURMARRKECH.COM Site is
as follows:
- The Customer selects his product of choice
- He fills in the information requested and necessary to complete his reservation.
- Choose the payment method to complete the order
- Validate his Order, his contract is validly concluded
- The final confirmation of the trip can only be made after full payment of the
product and after checking availability with our suppliers.
Cancelation
If you have to cancel your trip before it begins, you must inform Morocco Tour
Marrakech and the insurer as soon as possible by any written means that will allow you
to obtain an acknowledgment of receipt. The date of issue of the writing will be
considered as the date of cancellation to charge the cancellation fees according to the
following scale:
- Up to 14 days before the departure date: 35% of the total price of the trip
- From 13 to 7 days before the departure date: 55% of the total price of the trip
- Less than 7 days before the departure date: 75% of the total price of the trip
- The day of departure (or no-show): 100% of the total price of the trip