If you need to cancel your booking with Do You Travel you will need to notify us in writing (by e-mail). If you cancel your booking the following charges will apply:
• Cancelation fee $300 (AUD) per booking.
• For cancellations received 59-30 days before departure 50% of cost of services booked will be lost.
• For cancellations received less than 30 days prior to departure full payment will be lost.
No cancellation fees will be waived as a result of the following:
• Injury or sickness.
• Unexpected incidences at home.
• Delayed, rescheduled or missed flights.
• Climatic, social or political problems.
Cancellations by Do You Travel
Do You Travel may cancel a trip at any time prior to departure if, due to terrorism, natural, disasters, political instability or other external events which make it difficult or unsafe to run the tour. If we cancel your trip, you can transfer amounts paid to an alternative start date or in circumstances where cancellation is due to external events outside our reasonable control, refunds will be given less any unrecoverable expenses such as domestic flights booked already by Do You Travel. We are not responsible for any incidental expenses that you may
have incurred as a result of your booking including, but not limited to, visas, vaccinations, travel insurance excess or non-refundable flights.
There could be times where we do not make the minimum passenger numbers to run the tour. If this occurs, Do You Travel will notify customers as far before departure as possible. We will give each passenger the option to transfer their booking to another available departure date. If you are unable to join another tour, then you will be fully refunded. If this occurs you shall not be entitled to make any claim for loss arising as a consequence of cancellation or curtailment in
these circumstances.
These include but are not limited to non-refundable flights and future flight
disruption.
