DEPOSIT (Non- Refundable)
You are required to pay a non-refundable deposit of 30% of the total amount per person per trip for your booking to be confirmed.
PASSPORT & VISAS
All clients must have a valid passport with at least 6 months validity from return date to travel Nepal, Tibet & Bhutan. Nepalese visas can be obtained from the Nepalese Consulate in your country or upon arrival in Kathmandu Airport. Nepalese visas costs are the sole responsibility of clients.
As you are unable to obtain visas to Bhutan & Tibet you need to send your passport details to Asian Journey for visa applications at least 30 days prior to the departure date.
TRAVEL INSURANCE
Travel insurance is compulsory for all Clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, death, medical expenses, repatriation expenses, helicopter rescue, air ambulance and adequate cover for baggage.
FLIGHT DELAY OR CANCELLATION
There is the possibility of a flight delay or postpone due to bad weather in the Himalayan regions which could be happened in particular airports, Lukla Airport in Everest region Jomsom airport in Mustang, Juphal Airport in Dolpa, Simikot and Jumla region airports.In this case, you’re highly advised to reserve extra days to prepare for some delays and avoid frustrating consequence. In case of flight cancellation pre-tour/post-tour, you need to meet your accommodation and food costs yourself.
RIGHTS TO AMEND THE ITINERARY IF REQUIRED
Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and well being of our esteemed passengers.
HEALTH & FITNESS
All our tours and treks require a level of fitness, there for you should always check with your local GP regarding your health and fitness before you travel. It’s the client’s responsibility to notify Asian Journey of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you required medical attention, that may affect your ability to travel.
INJURIES AND EVACUATION
Asian Journeys would not be liable for any injury/health conditions/emotional or other conditions suffered by the client during the trip. Similarly, our package cost does not include any personal insurance. Hence, we advise the clients to take adequate insurance packages, including medical emergencies and evacuation by Helicopter.
RISK & LIABILITIES
We are committed to providing the best services which will give you a “once in a lifetime” journey. So, we perform our duties honestly and seriously to achieve our commitment. However, the entire program is conducted strictly under the rules and regulation of their own policies.
Therefore, Asian Journey and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstances such as government restriction, notorious weather, road blockage, political unrest, cancellation of flight, delay, sickness or accident, any natural disaster (earthquake, landslide, flood, snowfall, avalanche, etc) or other things beyond our control. But we will try our best to take you to safety from any kind of danger. Any extra cost incurring thereof shall be borne by the clients on the spot.
INCOMPLETE OR EARLY COMPLETE TRIP
No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary and who finished the trip earlier days than mentioned in the itinerary.
COMPLAINTS
Should you have a complaint about the trip or tour you must make it known to a tour leader or guide at the earliest opportunity who will take the appropriate action.
