New CANCELLATION TERMS until March 2021:
For cancellations received from the Booking time until 10 days before the scheduled departure, an 8% cancellation fee will be charged.
For cancellations received 9-1 calendar days before the scheduled departure date a 10% cancellation fee will be charged.
CANCELLATION TERMS
Applied cancellation fees differ between packages (including accommodations) day tours and long trips in Ecuador – Galapagos, Colombia & Peru
Cancellation of packages
For cancellations received from the Booking time until 90 days before the schedule departure, a 25 % cancellation fee will be charged.
For cancellations received 30-89 calendar days before the scheduled departure date a 80% cancellation fee will be charged.
For cancellations received 1-29 calendar days before the scheduled departure date an 100% cancellation fee will be charged.
If you need to make a change to your holiday arrangement you must send us a notification via email at least 10 weeks before departure. For changes we charge up to 200 USD per person.
Some suppliers frequently charge fees for changes; if this occurs, the extra fee will be added to your total.
Please notice that changes may not be possible within 4 weeks before departure.
INSURANCE
Please note that individual travel insurance is not included in the tour price and all medical costs and other costs involved must be paid by the client. It is therefore strongly
Recommended that participants take out personal insurance, especially for the active tours.
We strongly recommend to all of our clients to purchase comprehensive travel insurance prior to departure to meet any contingencies.
LIABILITY
Once you book through www.guidecuador.com, you agree to be legally bound by the following terms. Guidecuador Travel acts in good faith and cannot be held responsible for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, force major such as natural catastrophes, strikes or any other irregularities beyond the control of Guidecuador Travel. Luggage is at the owner's risk throughout the tour. We therefore advise all clients to have insurance cover, as clients are at their own risk on optional tours, such as riding tours, white-water rafting, etc.
