★Explore the Beauty of Five South American Countries
Embark on a journey to witness the breathtaking landscapes on the other side of the globe.
★Visit Machu Picchu, One of the New Seven Wonders of the World
Touch the ancient civilization that has stood the test of time for millennia.
★Ride the Train to the Summit of Corcovado Mountain
Pay homage to the famous Christ the Redeemer statue.
★Delve into the Amazon Rainforest, the "Lungs of the Earth"
Explore the magical kingdom of diverse wildlife.
Today, you will arrive in Brazil, the largest country in South America. Our guide will meet you at Rio de Janeiro Airport. After the airport pick-up, we will take you to the designated hotel for check-in, allowing you to relax and recover from your long flight, preparing you for the wonderful journey ahead.
Meals: N/A
Accommodation: Windsor Excelsior, South American, or equivalent
Начальная точка
Dufry Cdm Airj, Duque de Caxias, Rio de Janeiro 25085, Brazil
00:00 - 23:55
After breakfast at the hotel, we will drive to Christ the Redeemer. On the way, you will pass through beautiful forested areas to admire the impressive Christ the Redeemer statue, one of the world’s most famous landmarks. This 38-meter-high statue, decorated in the finest Art Deco style with soapstone mosaics, stretches its arms out as if blessing the city. You will also have a view of the Niteroi Bridge.
Next, we will visit the waterfront promenade, the WWII Memorial, and the uniquely designed Rio Cathedral. We will also view the exterior of the Museum of Tomorrow, built for the 2016 Rio Summer Olympics.
In the afternoon, we will take a cable car up Sugarloaf Mountain. You will ascend the first cable car to Morro da Urca, which stands at 220 meters and features snack bars, souvenir shops, a small amphitheater, and a helipad. The second stage will take you to the summit of Sugarloaf Mountain at 395 meters, named by the Portuguese after the sugarloaf shape they used to transport sugar. From these points, you can enjoy panoramic views of Rio, including Copacabana, Ipanema, and Leblon beaches, as well as Botafogo and Flamengo leading to downtown, Christ the Redeemer, and the Rio-Niteroi Bridge. We will also visit the colorful Selarón Steps in the Lapa district.
Meals: Breakfast
Accommodation: Windsor Excelsior, South American, or equivalent
After breakfast, head to the airport for your flight to São Paulo. Upon arrival, you will be picked up from the airport. Enjoy a half-day city tour of São Paulo, the largest city in the Southern Hemisphere. Your first stop will be at Pracada Se Square, the central point of São Paulo and the reference point for all roads. Here, you will visit the impressive São Paulo Metropolitan Cathedral (Catedral da Sé de São Paulo) from the outside. This Neo-Gothic style cathedral with twin spires is not only the largest church in São Paulo but also the fourth largest Neo-Gothic cathedral in the world.
Next, visit the exterior of the Ipiranga Palace Museum, and admire the European-style Royal Garden and Independence Square. You will also be taken to the famous Oriental District, Liberdade, which is home to many Asian residents from China, Korea, and Japan, giving it a distinctly Eastern flair. This district is one of São Paulo’s key commercial areas. Don't miss Avenida Paulista, often referred to as the "Fifth Avenue of South America," which is known as Brazil's Wall Street. It is one of the most important financial centers in South America, with many international company offices, famous banks, upscale restaurants, and shopping streets.
Lastly, visit Ibirapuera Park. Designed in the 1950s by landscape architect Roberto Burle Marx (1909-1994) and modernist architect Oscar Niemeyer (1907-2012), the park was created to celebrate São Paulo's 400th anniversary. It is a perfect blend of natural greenery and rich cultural heritage, making it one of the most popular parks in Brazil. While there, you can view the Pioneer Statue and the Constitutionalist Monument.
Meals: Breakfast
Accommodation: Bourbon Ibirapuera, Novotel Jaragua, or equivalent
After breakfast, you will have free time in São Paulo before heading to the airport for your flight to Iguazu. Upon arrival in Iguazu, you will be transferred to your hotel for check-in.
Meals: Breakfast
Accommodation: ORQUIDEA (Argentina) / JL Bourbon (Brazil) or equivalent
We will drive to the Brazilian side of the Iguazu Falls, the widest waterfall in the world. Listed as a UNESCO World Heritage site in 1984, and one of the New Seven Wonders of Nature announced on November 12, 2011, Iguazu Falls offers diverse viewing points, providing spectacular views from different locations, directions, and heights.
In Argentina’s Iguazu National Park, we will visit the Devil's Throat, the most spectacular waterfall in the park. This 82-meter-high, 120-meter-wide waterfall will leave you in awe. We will walk along various trails leading to the top of the waterfalls, providing a breathtaking view of the 275 different falls, creating a majestic scene.
Meals: Breakfast
Accommodation: ORQUIDEA (Argentina) / JL Bourbon (Brazil) or equivalent
We will explore the Argentine side of Iguazu Falls, which spans the gorge separating Argentina and Brazil. After the waterfall tour, we will take an overnight flight to Buenos Aires, the capital of Argentina. Upon arrival, we will check into a local hotel to rest and prepare for the next leg of our journey.
Meals: Breakfast
Accommodation: LIBERTADOR / NH Tango or equivalent
After breakfast, we will start our Buenos Aires city tour around 9 AM, which will last approximately 4 hours.
Buenos Aires, meaning "Good Air" in Spanish, is the capital of Argentina and the political, economic, and cultural center of the country, often referred to as the "Paris of South America." In 2007, it was rated as the third most beautiful city in the world. Key highlights of this vibrant city include tango, football, and barbecues, alongside colonial architecture, modern design, literary cafés, diverse museums, street tango, and antique markets.
We will visit the main attractions in Buenos Aires, including Congress Square, the Colon Theater (exterior), 9 de Julio Avenue, the Obelisk, Plaza de Mayo, the Presidential Palace (Casa Rosada), Buenos Aires Cathedral, San Telmo, La Boca district, Caminito, Puerto Madero, and the elegant Woman’s Bridge.
Meals: Breakfast
Accommodation: LIBERTADOR / NH Tango or equivalent
After breakfast, we will start an 8-hour tour to a traditional Argentine Estancia. We will join a group tour and travel to the ranch, where you can ride horses, take a carriage ride, sample fine wines, enjoy a barbecue feast, and watch traditional Gaucho dances and horse-riding performances.
On the vast Pampas grasslands, the strong and skilled Gauchos live, descendants of Spanish and Indian mixed heritage. They are typically involved in livestock farming and are known for their exceptional horse-riding skills. Some estates and ranches near Buenos Aires have been developed into tourist attractions, offering visitors a glimpse into the life and culture of the Gauchos.
At the Gaucho ranch, you can visit their homes, buy handicrafts, enjoy barbecued meat and mate tea, watch equestrian performances, and even ride horses or take a carriage ride yourself. Afterward, we will return to the hotel.
Meals: Breakfast, specialty lunch
Accommodation: LIBERTADOR / NH Tango or equivalent
Around 8 AM, we will transfer you from your Buenos Aires hotel to the port, where you will take a ferry to Colonia del Sacramento, Uruguay, for a full-day tour lasting approximately 11.5 hours. Colonia del Sacramento is the oldest city in Uruguay, with its historic quarter designated as a UNESCO World Heritage site. The town features clean parks and gardens, quiet cobblestone streets, and miles of beaches. You can admire many Spanish, Portuguese, and post-colonial buildings here.
Famous attractions include the Basilica of the Holy Sacrament, the oldest church in Uruguay, and the Puerta de Campo drawbridge, built in 1745. After the tour, we will transfer you to the port bus station to take a tourist bus to Montevideo, the capital of Uruguay. Upon arrival, we will check into a hotel with a sea view.
Meals: Breakfast
Accommodation: Mercure Montevideo Punta Carretas (Rambla view room) or equivalent
After breakfast, we will start a full-day tour of Punta del Este, also known as East Cape or East Knoll, lasting approximately 11.5 hours.
Punta del Este is one of the most advanced and trendy beach resorts in South America. First, we will stop in Piriápolis, Uruguay’s first summer resort, known for its charming white sand beaches, hills, and scenic beauty surrounded by pine and eucalyptus trees. Then, we will head to the city area, which combines different European architectural styles. Our tour will begin in the morning, passing through the coastal areas of Montevideo and Canelones.
You will explore the picturesque landscapes surrounded by mountains, pine, and eucalyptus trees and learn about the mysticism of the Knights Templar and alchemy through the works of Humberto Pittamiglio at the water source Las Flores. We will continue along Route 10, which offers views of the Rio de la Plata, to reach Piriápolis, founded by Francisco Piria in 1890. We will visit the Argentino Hotel and San Antonio Hill, stopping at the panoramic viewpoint.
During the journey, we will see the Casa Pueblo, a waterfront white house built by the famous Uruguayan artist Pablo. We will arrive at Playa Mansa in Punta del Este, passing through Candelaria Port, where the Rio de la Plata meets the ocean. You can also see Isla de Lobos and its lighthouse. Next, we will visit the iconic La Mano monument, where you will have free time to take photos, enjoy lunch, and explore at your leisure.
After gathering, we will drive through the Beverly Hills neighborhood with its mansions and large gardens, the Marconi community, and El Cantegril, the oldest and most famous neighborhood in Punta del Este. Finally, we will return to the hotel in Montevideo.
Meals: Breakfast
Accommodation: Mercure Montevideo Punta Carretas (Rambla view room) or equivalent
We will start a half-day tour of Montevideo around 8 AM or 1 PM, lasting approximately 3 hours. Montevideo is a city that blends modern and classical charm, featuring numerous 19th and early 20th-century buildings, manicured parks, historic monuments, and beautiful beaches. During this tour, you will visit the old town, Independence Square with the Artigas Mausoleum underground, the Port Market, and the Legislative Palace. A statue of Confucius, donated by the Taipei City Government to Montevideo, stands in Rodo Park. You will also see the exterior of the Mercosur headquarters building.
Next, you will overlook the coastline and explore the romantic neighborhoods of El Prado, the elegant residential area of Carrasco, and the historic ports of Gotán and Pocitos. We will drive by the impressive Carrasco Casino. After the tour, we will transfer you to the airport for your flight to Santiago, Chile. Upon arrival, we will arrange for airport pick-up and hotel check-in.
Meals: Breakfast
Accommodation: Marina Las Condes / Holiday Inn or equivalent
We will start a city tour of Santiago (Chile) at 8 AM, lasting approximately 4 hours.
During this tour, you will immerse yourself in the culture of this city surrounded by the Andes Mountains and explore its main landmarks and famous stories. Our city tour will include the following attractions:
Plaza de Armas: The heart of Santiago’s historic center, marking the city’s founding and rich history.
Providencia: An important residential and commercial area, it is the bustling heart of Santiago.
Bicentennial Park: One of the most important parks in the metropolitan area, ideal for leisure and relaxation.
Central Market: A historic market in Santiago offering a unique opportunity to enjoy fresh seafood and experience local culinary culture.
This tour will provide a comprehensive understanding of Santiago’s history and modern charm.
Meals: Breakfast
Accommodation: Marina Las Condes or equivalent
We will depart from Santiago to visit Valparaiso and Viña del Mar, two cities representing the preservation and transformation of urban spaces along the central Chilean coast. On the way to the first destination, we will make a short stop before continuing to Valparaiso. Upon arrival, we will tour the hills, passing by Florida Hill, where one of the homes of poet Pablo Neruda, La Sebastiana, is located. We will take some photos and then head to a restaurant for lunch while enjoying the bay view.
Next, we will visit the historical center of the port, admiring the old elevators and Sotomayor Square. Afterward, we will proceed to Viña del Mar, stopping at the famous Flower Clock. We will visit the Fonck Museum, which houses original Moai statues from Easter Island. Finally, we will stop at a beach to stroll and enjoy the coastal scenery. Later, we will board the vehicle and return to Santiago.
Meals: Breakfast
Accommodation: Marina Las Condes or equivalent
Today, we will take a flight to Lima, Peru. Upon arrival, we will arrange for airport pick-up and hotel check-in.
Meals: Breakfast
Accommodation: Holiday Inn Lima Miraflores, Jose Antonio Lima, Hilton Garden Inn Miraflores, or equivalent
After breakfast, we will take a flight to Puerto Maldonado (ensuring arrival before 11 AM), known as the capital of biodiversity. Upon arrival, you will begin your Amazon adventure with a 25-minute boat ride along the clay-colored Madre de Dios River to the hotel. Lunch will be served buffet-style at the Casa Grande restaurant in the palm grove. After lunch, we will start a nature walk along the Concepcion Trail, providing an immersive introduction to the complex ecosystem of the Amazon Basin.
At dusk, we will take a twilight river tour to observe the fascinating transition of the rainforest from day to night, as daytime animals and birds give way to species specially adapted to the night. See if you can spot the twinkling stars on the riverbanks in the Southern Hemisphere. Dinner will be served at the restaurant, featuring Amazon-inspired dishes. After dinner, return to your room to listen to the intriguing sounds of the rainforest at night.
Meals: Breakfast, lunch, dinner
Accommodation: Inkaterra Hacienda Concepcion or equivalent
After breakfast, we will visit Lake Sandoval, a mirror-like oxbow lake located in the protected Tambopata National Reserve. We will hike along a sun-dappled rainforest trail to reach the lake. Board a dugout wooden canoe and quietly paddle through the stream to the picturesque lake surrounded by palm trees. The lake is home to various bird species, endangered giant otters, red howler monkeys, macaws, anacondas, side-neck turtles, and black caimans. Afterward, return to Inkaterra Hacienda Concepcion for lunch.
In the afternoon, we recommend climbing the exhilarating Inkaterra Canopy Walkway, a 344-meter (1,135-foot) long suspension bridge system made up of seven eco-engineered hanging bridges, connected to eight observation platforms high above the forest floor. This is an unforgettable opportunity to observe the rainforest from above and take in breathtaking views. Climb the first tower, which stands 38 meters (124 feet) high, and look out for bright toucans, woodpeckers, parrots, monkeys, and three-toed sloths. You can also choose to spend a night in a specially designed treetop lodge for an additional fee. After returning to the lodge, you can take a nighttime tour of the forest, carrying lighting equipment to observe the increased activity of animals and sounds in the surrounding forest. Observe various amphibians, birds, mammals, and rich vegetation. After returning to the lodge, you can participate in daily nature presentations at the ecological center or book a luxurious spa treatment for yourself. Dinner will start at 7 PM.
Meals: Breakfast, lunch, dinner
Accommodation: Inkaterra Hacienda Concepcion or equivalent
Wake up to the sounds of the rainforest with parrots flitting through the trees and monkeys swinging through the treetops. After breakfast, we will check out at 10 AM. Board a motorized wooden boat for a 25-minute return journey along the Madre de Dios River, then head to the airport for your flight to Cusco (please book a flight departing after 11 AM). Upon arrival, we will arrange for airport pick-up.
In the afternoon, your guide will take you on a tour of this historic city. Cusco, the former capital of the Inca Empire, is surrounded by majestic mountains and lush forests, earning it the nickname "The Jewel of the Andes." First, we will enjoy the view of Cusco city from San Cristobal Plaza. Then, we will visit San Pedro Market to experience the local flavor and learn about the products grown in the area that supply the entire city.
Next, we will visit the majestic Korikancha Temple, also known as the "Gold Enclosure" due to its gilded walls. We will also visit Santo Domingo Church. We will walk from the San Blas artisan community to Hatun Rumiyoc Street, stopping to see the exterior of the Inca Roca Palace (now the Archbishop's Palace) and the famous Twelve-Angled Stone. We will continue to the Main Square to visit Cusco Cathedral, home to priceless and beautiful colonial architecture masterpieces.
Meals: Breakfast
Accommodation: Xima Hotel Cusco, Jose Antonio Cusco, or equivalent
Today we will visit the Sacred Valley, a region in the Andes surrounding the Urubamba River, known for its suitable climate and fertile soil, making it the heart of the Inca Empire. On the way, we will stop at Awanacancha to observe Andean camelids such as llamas and alpacas and learn about traditional dyeing and weaving techniques from the locals.
Next, we will visit the impressive Pisac archaeological site, located above the town of Pisac, one of the most beautiful sites in the Sacred Valley. Here, we will explore the colonial Pisac village and have time to shop for local handicrafts. At the Pisac Market, one of the largest in the Sacred Valley, you will find the best handmade items attracting many tourists. The market is open daily, but the busiest days are Tuesday, Thursday, and Sunday. We will then visit the stunning Inkariy Museum to learn more about the cultural knowledge it holds. The museum features many exhibition rooms showcasing artifacts from various representative pre-Columbian cultures of ancient Peru. Afterward, we will have lunch in a local restaurant and return to Cusco.
Meals: Breakfast, lunch
Accommodation: Xima Hotel Cusco, Jose Antonio Cusco, or equivalent
In the morning, we will travel to the Poroy or Ollantaytambo train station to take a train to one of the New Seven Wonders of the World, Machu Picchu. We will arrive at Aguas Calientes station, where staff will assist you in boarding the bus to the Machu Picchu site, ascending the winding road to the ruins.
Machu Picchu, situated in the stunning Urubamba River canyon, is known as the "Lost City of the Incas." It features breathtaking terraces, temples, staircases, and urban areas. Guided by an expert, you will explore the Machu Picchu site and learn about its history and culture.
After the tour, we will take the bus back to Aguas Calientes. Later, we will board the train to return to Ollantaytambo, followed by a car transfer back to Cusco.
Meals: Breakfast, lunch
Accommodation: Xima Hotel Cusco, Jose Antonio Cusco, or equivalent
In the morning, we will take a flight to Lima, with airport pick-up upon arrival (please book a flight arriving before noon). At 2 PM, our guide will take you on a tour of Lima, exploring the city's squares and streets for approximately 3.5 hours. We will start at Parque del Amor (Love Park) in Miraflores, offering spectacular views of the Pacific Ocean.
Next, we will visit the exterior of Huaca Pucllana, a ceremonial pyramid representing Lima's cultural history. We will proceed to Lima's Main Square, also known as Plaza de Armas, home to the Presidential Palace and city hall. The square's central bronze fountain dates back to 1650, surrounded by buildings such as the Presidential Palace, Lima City Hall, and Lima Cathedral, showcasing Spanish architectural art. At the Main Square, you will learn about its significance in Peruvian political life, including the assassination of Lima's founder Pizarro in 1541 and General San Martin's declaration of Peruvian independence in 1821. We will also visit the Lima Cathedral, an important religious building, and the Santo Domingo Convent, with its beautiful corridors, where Saint Martin de Porres and Saint Rose of Lima walked in the 17th century.
Note: The Lima Cathedral is closed on some national holidays and on Saturday afternoons and Sunday mornings. During these times, we will visit the Lima Art Museum (MAL) instead.
Meals: Breakfast
Accommodation: Holiday Inn Lima Miraflores, Jose Antonio Lima, Hilton Garden Inn Miraflores, or equivalent
After breakfast, you will have free time to enjoy your last moments in Lima. Depending on your return flight schedule, we will arrange transfer services to the airport, concluding this unforgettable South American journey. We hope you return home with wonderful memories.
Meals: Breakfast
Accommodation: N/A
Конечная точка
International Potato Center, Av. La Universidad 1895, Lima, Lima Province 15024, Peru
00:00 - 23:55
Updated T&Cs for booking made 23rd November 2022 or later:
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For overnight package, price is base on 2Adults, please make sure to pay single supplement if purchase 1 person travel only.
Tel: 1800 718 558
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It is Your responsibility to confirm details of any restrictions that may apply Delightful Travel to finalising any booking and confirm that you are able to comply; photographs appearing on Our website to illustrate details of offers of suppliers are generally those made available to Us by suppliers or chosen by Us. They are intended to be indicative only of the accommodation, location, services, facilities, and attractions at which services are offered by suppliers. For example, they may depict only one of various rooms, facilities and attractions at which the offer is located in or nearby Your accommodation. This may not be the room type, location or facility applicable to Your chosen version of the offer; a representation on the website that services will be available over a range of dates does not preclude You from being required to make a booking for the services to which the booking relates. Bookings may not be available on short notice
Passports, Visas & Immigration
It is your responsibility to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You need a valid passport for all international travel. Many countries require that your passport is valid for at least 6 months beyond your expected period of travel. With some countries you will need to have more than 6 Months Validity after the Travel Finished , eg Dubai. The name provided by you for your travel tickets must be the same as that in your passport. It is your responsibility to ensure that you have all the documentation you need for your journey. Visas are obtained from the issuing authority in Australia and you should confirm these with the relevant High Commissions, embassies and/or consulates. Visa requirements vary by both country you are travelling to and the current citizenship you hold so please ensure you check well in advance of your travel dates to allow sufficient processing time as required by the embassy. Either airline staff or immigration authorities may not allow you to pass through customs and board your flight without the appropriate visa and some countries will not allow you to enter without proof of a return or onward electronic or paper ticket. Airline check in staff at your point of origin may deny boarding you. If you proceed to book a one way ticket please ensure you have checked with the Consulate of the country you are travelling to in order to ensure that you comply with their laws and regulations. We do not accept any responsibility in the case you being unable to travel due to not complying with such requirements. If you are in any doubt as to the visa requirements for your destination you may refer to an online external visa advisory service, The Visa Machine at www.visasdirect.com.au.
By agreeing to the sale, Travel assumes that you will make arrangements for the required visas. Delightful Travel cannot accept responsibility for the content or accuracy of information provided in any external websites not within Delightful Travel’s control
Travel Advice and Vaccinations
Australian residents should refer to the travel advice posted by the Department of Foreign Affairs at https://www.dfat.gov.au/ or https://www.smarttraveller.gov.au/ for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.
Taxes and Frequent Flyer Program
Local travel and airport taxes and charges may apply in various overseas countries. Unless otherwise stated, these taxes are not included as part of the fees. Taxes and duties may need to be paid in local currency at the time of departure and are subject to change without notice.
It is your responsibility to check with your airlines on whether your booking with us is qualified for any points under any frequent flyer programs. Please retain all boarding passes to allow verification of your travel if required.
We reserve the right to cancel and reschedule Your booking due to unforeseen circumstances. Except as required by law (including the Australian Consumer Law), We will not be held liable for such events and We will not reimburse You for any travelling, accommodation or other expenses incurred by You or any other person.
Bookings
The amount will vary per booking depending on the supplier’s requirements. Prior to the due date, the balance owing may be paid by one of our payment options. If this is the case you will be notified at time of booking. Travel vouchers and booking confirmations cannot be issued until final payment is received. Any booking not paid in full by the due date is subject to automatic cancellation without further notification. Any deposit paid will be forfeited..
In order to protect the interests of other passengers, please arrive at the pick-up point on time or early. If you do not show up before the time, it will be regarded as a no show, and it’s non refundable and no rescheduling will be granted. The company strongly recommends that guests purchase travel insurance.
For weather factors and other force majeure, any itinerary changes and losses, as well as any accidents and casualties, the company will not be responsible and will not compensate! The company reserves the right to change or cancel the itinerary, replace or cancel the tour, shorten or extend the itinerary.
ITINERARIES – The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as
required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative
transport.
TOUR PARTICIPATION – Tour may operate by Delightful Travel or our Partner tour operator,
children under 18 years of age must be accompanied by an adult. We also reserve the right to refuse
guests if an appropriate amount of water is not being carried.
Passports Details and Travel Terms & Conditions
Passenger details: It is passenger’s/payee’s responsibility to ensure that Given Name and Last Name/Surname is spelled as per passenger’s passport in the given itinerary before issuance of tickets. After the tickets are issued minor name corrections may incur penalties or additional costs. Tickets are non-transferable and name changes are not allowed.
Delightful Travel Cancellation & Amendment Fees
Delightful Travel Cancellation Fees – Per Passenger, Per Booking (in addition to the all the supplier and airline cancellation fees)
Domestic Travel – $130.00 per person
International Travel – $150.00 per person
Delightful Travel Amendment Fees – Per Passenger, Per Booking (in addition to the supplier and airline amendment fees)
Domestic Travel – $130.00 per person
International Travel – $150.00 per person
Cancellation Policy
The refund policy sets out the circumstances in which we may provide refunds to our customers (“customer”, “you” or “your”) or permit cancellation in respect of a specific travel offer. Please note that in administering this policy we will only deal with the named person who placed the order in respect of a specific travel offer.
Please note that in administering this policy, we will only deal with the named person who placed the order in respect of a specific travel offer. Pursuant to the Consumer Guarantees Act 1993, you may be entitled to certain rights and remedies which cannot be contracted out of. Nothing in this Cancellation and Refund Policy is intended to limit, exclude, or modify any rights or remedies that may be available to you as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Delightful Travel may provide a refund of amounts you have paid to us in connection with the relevant travel products and services if :
we accept your cancellation of the services in the permitted circumstances set out below;
allocation system time-outs resulting in oversold departure date
allocations under our inventory allocation system and as a consequence the travel offer is not available to you and we cancel the order;
the passenger information form is not returned within the specified period and we cancel the order;
an order is placed in contravention of an applicable child traveller policy and we cancel the order;
any minimum number requirements of a travel offer are not met and we cancel the order;
we are required by law to do so;
we have made a mistake in advertising a travel offer that fundamentally misstates the product or service that is the subject of the travel offer or otherwise in the case of manifest error by us; or
prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.
The following circumstances DO NOT qualify for refunds:
where you have failed to read our Terms and Conditions,
Cancellation & Refund Policy or the Important Information set out on our website or from our store for your travel offer
if you change your mind after you have purchased a travel offer (for whatever reason);
if the travel offer experience was in accordance with its description but did not meet your general expectations (for whatever reason);
if you are unable to travel due to a medical condition or any other personal reason;
if you are unable to obtain your preferred time to experience the travel offer;
if you cannot travel due to other travel or other personal commitments;
if you have had a dispute with the business on behalf of whom we are advertising the travel offer;
if you are depart late for your booking.
where the travel date selected in respect of the travel offer has passed;
where you are denied entry to a destination due to a failure to comply with a health or other requirement;
if you leave a tour and are non-locatable after reasonable efforts have been made and we cancel any remaining component of a travel offer;
if you miss or are a ‘no-show’ for a flight or cruise and your flight/cruise, ticket, accommodation, transfer or other travel offer component is cancelled;
if the travel packages are the Non Refundable deals
where an itinerary change occurs and we arrange supply of a service of comparable or higher standard;
where we cancel the order in the event of fraud, abuse or suspicious activity.
Each travel deals will be released in different promotions,
As required by law (including the Australian Consumer Law),
We will not be able to refund to You for any other loss, such as you found the cheaper price after you purchased the Travel Deals.
-----------------------------------------------------
T&C's for bookings made before 23, November 2022:
Please read the following Terms and Conditions carefully before placing Your Order.
For overnight package, price is base on 2Adults, please make sure to pay single supplement if purchase 1 person travel only.
Tel:03-98900826
Email: [email protected]
Online Payment:
All the booking will only be confirmed after you make a payment. It might takes up to 24 hours to confirm the booking ( depends on seats availability). If the seats are fully booked, we will notice you within 24 hours and will refund to you straight away from our end.
Please do not pay online if you plan to depart within 24hrs.
For any immediately departure , please contact us directly.
These Terms and Conditions constitute a contract between the customer (You) and Delightful Travel.
In these Terms and Conditions We, Our or Us means Delightful Travel; and You or Your means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website and Delightful Travel Products means purchased from Delightful Travel through the website.
By browsing the Website, or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Delightful Travel Products.
The Agreement together with Your Order constitute the entire agreement between Us and You for the supply of Delightful Travel Products. The Agreement cannot be varied unless We agree to vary it in writing or by email.
If you are under the age of eighteen (18) years you cannot place Orders with Delightful Travel By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years.
After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms and conditions of each supplier you have booked with will apply to your booking. It is your responsibility to make yourself aware of those other terms and conditions.
All prices that we quote are in Australian Dollars and based on twin share accommodation unless otherwise stated. Please note that prices quoted are subject to change at the discretion of the Supplier prior to booking. Price changes may occur after booking because of matters outside our control which increase the cost of the Product. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact us on 03 9890 0826 or email to [email protected] for up-to-date prices. Even if paid in full, a price may change because of matters outside our control.
Prices may include applicable taxes. Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports. Cruise bookings may be subject to port taxes and other fees which are also subject to change.
A variety of fees and surcharges may be payable to us, including booking or reservation fees, cancellation and amendment fees, credit card merchant fees, insurance claim processing fees or fees for ad-hoc services performed as required. Please ask us for a schedule of our current service fees and charges.
Payment by credit card will incur a surcharge to offset our cost of acceptance of payment by credit card. The surcharge varies depending on Credit Card Type, it is your responsibility to advise the correct Credit Card type to ensure that the appropriate surcharge is applied. All About Travel accepts no responsibility for an inappropriate surcharge being applied if the correct Card type has not been advised, and the surcharge applied shall not be refundable.
You authorize us to charge all monies payable by you in relation to any booking we make on your behalf or other services we have procured or provided to the credit card or debit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.
You will be required to pay a deposit (or deposits) when booking. The deposit amount varies depending on the Product booked and lead time to travel. In some instances, full payment is required at the time of booking and your Consultant will advise the deposit amount at the time of booking. All deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Australian Consumer Law). Where a deposit has been collected, final payment is required to pay on sechdule time. Failure to make payment by the due date may result in your booking being cancelled and deposits forfeited.
Payments made by direct deposit may take up to three business days to process. If you are paying by this method, you will need to make the payment at least three business days prior to the actual due date. You must notify your Consultant of your payment once it has been made.
Payments made by personal cheque (excluding bank cheques) require five business days to process. If you are paying by this method, you will need to make the payment at least five business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us or to a Supplier, including any liability in respect of cancellation fees, before refunding the balance to you.
We act as an agent for and sell various travel related products as an agent on behalf of numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as travel wholesalers (“Suppliers”). Any brochures provided by us to you are supplied by Suppliers, or are prepared by us based on content supplied by Suppliers, and we accept no liability for errors in that material. Your oral and written instructions to us are authority for us to make travel bookings on your behalf and to arrange relevant contracts between you and the applicable Supplier. Notwithstanding this authority, we are not your agent and do not have any fiduciary duty to you. We exercise care in the selection of reputable Suppliers, but we are not ourselves a provider of travel services and have no control over, or liability for, the Products provided by the Suppliers, who are third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by the Supplier. We recommend that you read them before finalizing the transaction and we can provide you with copies of the relevant terms and conditions on request. Your legal rights and remedies in connection with the provision of Products are against the Supplier and, except to the extent a problem is directly and primarily caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any Supplier is unable to provide the Product for which you have contracted either at all, or to the requisite standard, your remedies are against that Supplier and not against us.
To the extent permitted by law, we do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). In particular, we disclaim any liability for any consequential loss, including loss of enjoyment or amenity. This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
We reserve the right to cancel the credit and any associated purchase without compensation if you do not comply with these terms and conditions.
Summary Of Obligations
Before making a booking, it is important that you meet the following requirements:
You are over the age of eighteen (18) and have sufficient funds to pay for the travel services.
You have read our terms and conditions and if booking for third parties warrant that you have their authority to do so and have conveyed these terms and conditions to them. You agree to indemnify us and the Supplier against any claims from third parties who have not in fact been properly informed.
You have read the terms and conditions of any applicable Suppliers and agree to be bound by those.
You are responsible for checking the accuracy of all documents provided to you.
You are responsible for contacting the airline at least 72 hours prior to travel to reconfirm your booking.
Placing Orders
The promotion of Delightful Travel Products for Exclusive Resorts , tours or travel related services are not reserved until we reply you back with the email confirmation ( Except Hotels and Cruise sections) . Due to travel destinations time difference.
To the extent permitted by law We reserve the right to accept or reject Your offer for any reason (or no reason) including, but not limited to, the unavailability of any service or Product, an error in the price or product description, or an error in Your Order.
You must review Your Order carefully before placing it. Once your booking is confirmed with the the promoted Product deal, it is then non-changeable and non-refundable. If your order is not confirmed. We will reply you by email and refund all the payment.
Please note that as a general rule, We will not refund Your purchase where You have made an error. In the event that We cancel or are unable to fulfil Your Order (including because Exclusive Resorts, tours or travel related services have become unavailable or We cease selling the product for any reason whatsoever), We will provide a full refund of any payment received. Except as required by law (including the Australian Consumer Law), We will not be liable to You for any other loss, such as any additional costs associated with you purchasing from another provider at a higher price.
After placing Order and the payment, you will receive the Personal forms from us. Please fill the forms and email back to us (for Exclusive Resorts , tours or travel related services. Except Hotels and Cruise sections)
Please make sure the spelling of the names must be all the same as your passport. (e.g First Name, Middle Name, Surname)
Offline Payment
Payment to our store by contacting us
Payment Options
All prices are based on payment by cash, cheque or Direct Deposit.
Cheques
Please note that cheque payments (including bank cheques) require 5 business days to process. Please consider this when making payment. You agree not to stop payment of the cheque even when you cancel a booking. Cheques will not be accepted for travel within 7 working days of travel.
Credit Cards
Credit card surcharges may apply when paying by credit card. If you intend to pay by credit card it is essential that we are informed at the time of booking what type of credit card you wish to use so that we can ensure that the airline or wholesaler accepts this type of card as form of payment.
Credit Card Fees:
Mastercard and Visa incur a fee of 2%
American Express incur a fee of 3.5%
Credit card surcharge can not be refunded after the amount has been charged through the machine provider.
If for any reason any travel service provider is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against Delightful Travel . In the event that payment has been made to Delightful Travel by credit card, and Delightful Travel has passed on the payment to the travel service provider you agree that you will not seek to charge back your payment to Delightful Travel .
If purchase from our store : A “Credit Card Charge Authority Form” must be completed and returned to your consultant as soon as possible. Reference is also made to the section that advises that credit card details may also be passed on to the airline or wholesaler to process the charge.
Direct Deposit/Internet Transfer (please contact us direct rather than pay online)
If you would prefer to direct deposit or internet transfer payments into our account please contact your travel consultant for the bank details. If you choose to make payments this way you will need to deposit the funds 2 working days earlier than the required due date. We will not be held responsible for any overdue payments.
Availability of Accommodation and Services and Scheduling
You agree and acknowledge that: where suppliers offer services on the basis of ‘subject to availability’ or an experience based on an itinerary or schedule of events, the scheduling of or Order for those events may vary from time to time; the suppliers of certain types of experiences may impose conditions such as a minimum age or other restrictions regarding weight, health or other factors.
It is Your responsibility to confirm details of any restrictions that may apply Delightful Travel to finalising any booking and confirm that you are able to comply; photographs appearing on Our website to illustrate details of offers of suppliers are generally those made available to Us by suppliers or chosen by Us. They are intended to be indicative only of the accommodation, location, services, facilities, and attractions at which services are offered by suppliers. For example, they may depict only one of various rooms, facilities and attractions at which the offer is located in or nearby Your accommodation. This may not be the room type, location or facility applicable to Your chosen version of the offer; a representation on the website that services will be available over a range of dates does not preclude You from being required to make a booking for the services to which the booking relates. Bookings may not be available on short notice
Passports, Visas & Immigration
It is your responsibility to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You need a valid passport for all international travel. Many countries require that your passport is valid for at least 6 months beyond your expected period of travel. With some countries you will need to have more than 6 Months Validity after the Travel Finished , eg Dubai. The name provided by you for your travel tickets must be the same as that in your passport. It is your responsibility to ensure that you have all the documentation you need for your journey. Visas are obtained from the issuing authority in Australia and you should confirm these with the relevant High Commissions, embassies and/or consulates. Visa requirements vary by both country you are travelling to and the current citizenship you hold so please ensure you check well in advance of your travel dates to allow sufficient processing time as required by the embassy. Either airline staff or immigration authorities may not allow you to pass through customs and board your flight without the appropriate visa and some countries will not allow you to enter without proof of a return or onward electronic or paper ticket. Airline check in staff at your point of origin may deny boarding you. If you proceed to book a one way ticket please ensure you have checked with the Consulate of the country you are travelling to in order to ensure that you comply with their laws and regulations. We do not accept any responsibility in the case you being unable to travel due to not complying with such requirements. If you are in any doubt as to the visa requirements for your destination you may refer to an online external visa advisory service, The Visa Machine at www.visasdirect.com.au.
By agreeing to the sale, Travel assumes that you will make arrangements for the required visas. Delightful Travel cannot accept responsibility for the content or accuracy of information provided in any external websites not within Delightful Travel’s control
Travel Advice and Vaccinations
Australian residents should refer to the travel advice posted by the Department of Foreign Affairs at https://www.dfat.gov.au/ or https://www.smarttraveller.gov.au/ for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.
Taxes and Frequent Flyer Program
Local travel and airport taxes and charges may apply in various overseas countries. Unless otherwise stated, these taxes are not included as part of the fees. Taxes and duties may need to be paid in local currency at the time of departure and are subject to change without notice.
It is your responsibility to check with your airlines on whether your booking with us is qualified for any points under any frequent flyer programs. Please retain all boarding passes to allow verification of your travel if required.
We reserve the right to cancel and reschedule Your booking due to unforeseen circumstances. Except as required by law (including the Australian Consumer Law), We will not be held liable for such events and We will not reimburse You for any travelling, accommodation or other expenses incurred by You or any other person.
Bookings
The amount will vary per booking depending on the supplier’s requirements. Prior to the due date, the balance owing may be paid by one of our payment options. If this is the case you will be notified at time of booking. Travel vouchers and booking confirmations cannot be issued until final payment is received. Any booking not paid in full by the due date is subject to automatic cancellation without further notification. Any deposit paid will be forfeited..
In order to protect the interests of other passengers, please arrive at the pick-up point on time or early. If you do not show up before the time, it will be regarded as a no show, and it’s non refundable and no rescheduling will be granted. The company strongly recommends that guests purchase travel insurance.
For weather factors and other force majeure, any itinerary changes and losses, as well as any accidents and casualties, the company will not be responsible and will not compensate! The company reserves the right to change or cancel the itinerary, replace or cancel the tour, shorten or extend the itinerary.
Passports Details and Travel Terms & Conditions
Passenger details: It is passenger’s/payee’s responsibility to ensure that Given Name and Last Name/Surname is spelled as per passenger’s passport in the given itinerary before issuance of tickets. After the tickets are issued minor name corrections may incur penalties or additional costs. Tickets are non-transferable and name changes are not allowed.
Delightful Travel Cancellation & Amendment Fees
Delightful Travel Cancellation Fees – Per Passenger, Per Booking (in addition to the all the supplier and airline cancellation fees)
Domestic Travel – $130.00
International Travel – $150.00
Delightful Travel Amendment Fees – Per Passenger, Per Booking (in addition to the supplier and airline amendment fees)
Domestic Travel – $130.00
International Travel – $150.00
Cancellation Policy
- cancelled 90 days or more from the departure date > 50% canclelation fee.
- cancelled 89 days or less from the departure date > 100% canclelation fee.
For Trips affected by COVID-19, The Travel Credit can be extended within 12 Months to redeem. Fare Difference will be charge for High season.
The refund policy sets out the circumstances in which we may provide refunds to our customers (“customer”, “you” or “your”) or permit cancellation in respect of a specific travel offer. Please note that in administering this policy we will only deal with the named person who placed the order in respect of a specific travel offer.
Please note that in administering this policy, we will only deal with the named person who placed the order in respect of a specific travel offer. Pursuant to the Consumer Guarantees Act 1993, you may be entitled to certain rights and remedies which cannot be contracted out of. Nothing in this Cancellation and Refund Policy is intended to limit, exclude, or modify any rights or remedies that may be available to you as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Delightful Travel may provide a refund of amounts you have paid to us in connection with the relevant travel products and services if :
we accept your cancellation of the services in the permitted circumstances set out below;
allocation system time-outs resulting in oversold departure date
allocations under our inventory allocation system and as a consequence the travel offer is not available to you and we cancel the order;
the passenger information form is not returned within the specified period and we cancel the order;
an order is placed in contravention of an applicable child traveler policy and we cancel the order;
any minimum number requirements of a travel offer are not met and we cancel the order;
we are required by law to do so;
we have made a mistake in advertising a travel offer that fundamentally misstates the product or service that is the subject of the travel offer or otherwise in the case of manifest error by us; or
prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.
The following circumstances DO NOT qualify for refunds:
where you have failed to read our Terms and Conditions,
Cancellation & Refund Policy or the Important Information set out on our website or from our store for your travel offer
if you change your mind after you have purchased a travel offer (for whatever reason);
if the travel offer experience was in accordance with its description but did not meet your general expectations (for whatever reason);
if you are unable to travel due to a medical condition or any other personal reason;
if you are unable to obtain your preferred time to experience the travel offer;
if you cannot travel due to other travel or other personal commitments;
if you have had a dispute with the business on behalf of whom we are advertising the travel offer;
if you are depart late for your booking.
where the travel date selected in respect of the travel offer has passed;
where you are denied entry to a destination due to a failure to comply with a health or other requirement;
if you leave a tour and are non-locatable after reasonable efforts have been made and we cancel any remaining component of a travel offer;
if you miss or are a ‘no-show’ for a flight or cruise and your flight/cruise, ticket, accommodation, transfer or other travel offer component is cancelled;
if the travel packages are the Non Refundable deals
where an itinerary change occurs and we arrange supply of a service of comparable or higher standard;
where we cancel the order in the event of fraud, abuse or suspicious activity.
Each travel deals will be released in different promotions,
As required by law (including the Australian Consumer Law),
We will not be able to refund to You for any other loss, such as you found the cheaper price after you purchased the Travel Deals.
Passports Details and Travel Terms & Conditions
Passenger details: It is passenger’s/payee’s responsibility to ensure that Given Name and Last Name/Surname is spelled as per passenger’s passport in the given itinerary before issuance of tickets. After the tickets are issued minor name corrections may incur penalties or additional costs. Tickets are non-transferable and name changes are not allowed.
Delightful Travel Cancellation & Amendment Fees
Delightful Travel Cancellation Fees – Per Passenger, Per Booking (in addition to the all the supplier and airline cancellation fees)
Domestic Travel – $130.00
International Travel – $150.00
Delightful Travel Amendment Fees – Per Passenger, Per Booking (in addition to the supplier and airline amendment fees)
Domestic Travel – $130.00
International Travel – $150.00[/vc_column_text]
Cancellation Policy
The refund policy sets out the circumstances in which we may provide refunds to our customers (“customer”, “you” or “your”) or permit cancellation in respect of a specific travel offer. Please note that in administering this policy we will only deal with the named person who placed the order in respect of a specific travel offer.
Please note that in administering this policy, we will only deal with the named person who placed the order in respect of a specific travel offer. Pursuant to the Consumer Guarantees Act 1993, you may be entitled to certain rights and remedies which cannot be contracted out of. Nothing in this Cancellation and Refund Policy is intended to limit, exclude, or modify any rights or remedies that may be available to you as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Delightful Travel may provide a refund of amounts you have paid to us in connection with the relevant travel products and services if :
we accept your cancellation of the services in the permitted circumstances set out below;
allocation system time-outs resulting in oversold departure date
allocations under our inventory allocation system and as a consequence the travel offer is not available to you and we cancel the order;
the passenger information form is not returned within the specified period and we cancel the order;
an order is placed in contravention of an applicable child traveller policy and we cancel the order;
any minimum number requirements of a travel offer are not met and we cancel the order;
we are required by law to do so;
we have made a mistake in advertising a travel offer that fundamentally misstates the product or service that is the subject of the travel offer or otherwise in the case of manifest error by us; or
prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.
The following circumstances DO NOT qualify for refunds:
where you have failed to read our Terms and Conditions,
Cancellation & Refund Policy or the Important Information set out on our website or from our store for your travel offer
if you change your mind after you have purchased a travel offer (for whatever reason);
if the travel offer experience was in accordance with its description but did not meet your general expectations (for whatever reason);
if you are unable to travel due to a medical condition or any other personal reason;
if you are unable to obtain your preferred time to experience the travel offer;
if you cannot travel due to other travel or other personal commitments;
if you have had a dispute with the business on behalf of whom we are advertising the travel offer;
if you are depart late for your booking.
where the travel date selected in respect of the travel offer has passed;
where you are denied entry to a destination due to a failure to comply with a health or other requirement;
if you leave a tour and are non-locatable after reasonable efforts have been made and we cancel any remaining component of a travel offer;
if you miss or are a ‘no-show’ for a flight or cruise and your flight/cruise, ticket, accommodation, transfer or other travel offer component is cancelled;
if the travel packages are the Non Refundable deals
where an itinerary change occurs and we arrange supply of a service of comparable or higher standard;
where we cancel the order in the event of fraud, abuse or suspicious activity.
Each travel deals will be released in different promotions,
As required by law (including the Australian Consumer Law),
We will not be able to refund to You for any other loss, such as you found the cheaper price after you purchased the Travel Deals.
Accommodation in 4-Star Local Hotels
Professional 7-20 Seater Tour Vehicle Throughout
Train Tickets: Round-trip Scenic Train Tickets from Cusco to Machu Picchu
Domestic Flights Within South America (Additional charges may apply if there is a significant increase in airfare prices)
Entrance Fees to Listed Attractions
Unspecified Domestic Flights and Related Transportation Costs
Service Fees for Guide and Driver ($6 USD per person per day for guide and driver services)
Cuba Tour Service Fee ($10 USD per person per day for guide and driver services)
Luggage Handling Fee ($1 USD per piece each time staff assists with large luggage）
All Personal Expenses
Local Holiday Surcharges
International Flight Ticket
Daily Breakfast + 5 Lunches + 2 Dinners
English Guide Services
NOTE: In Brazil, our tours in Rio and Sao Paulo are private tours conducted in Chinese. For the rest of the journey, you will join English-speaking group tours.
Бразилия
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