TERMS AND CONDITIONS TEXT
Terms and Conditions updated 09/12/2022
Terms & Conditions
These Terms and Conditions apply to any tours booked with Click Expedition, a local owned adventure travel company based in Moshi, Tanzania. These Terms & Conditions govern the contractual relationship between Click Expedition and yourself. Please read these Terms and Conditions carefully as by booking any tour with Click Expedition you acknowledge that you have read and understood these Terms and Conditions and you accept and agree to be bound by these Terms and Conditions. If you have confirmed a booking on any tours with more than one client named and booked on such a booking, you shall be deemed to have accepted these Terms and Conditions on behalf of all clients named in the booking (including minors and those with a disability) and therefore all clients in that group indicate their acceptance and agreement to these Terms and Conditions. The client who confirmed the booking is considered to be the selected contact person for all other clients named in that booking.
Price:
All prices are based on prevailing at the time of publication of the price list. This can change without notice. However, once a holiday has been paid for we will guarantee the price, unless it is subsequently affected by the Government action or other influence beyond the control of Click Expedition clients will be informed as quickly as possible in case of this eventuality.
Reservations:
Your booking request has to be made in writing and a 45% deposit is required (If you are doing a Budget Camping Safari) and if you are doing a Lodge/Luxury Tented Camp 50% deposit is required. The balance not later than 35 days before the tour begins. Notwithstanding any prior confirmation arrangements, the right is reserved not to execute a tour if the payments have not been received in accordance with the foregoing.
Cancellations: after 23/03/2023
Cancellation fees (% of tour package will be forfeited)
31 or more days prior to tour: 15%
30 - 25 days prior to tour: 40%
24 days- 10 days prior to tour: 60%
10-7 days prior to tour: 80%
7 or less: 100%
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Cancellations: prior to 23/03/2023
In the event of cancellations, a notice of which should be given in writing, the deposit may be refunded minus the charges for reservations that have been processed, a cancellation fee in posed by the hotels/campsites/lodges/Special Camp fees and transporters, and any other relevant expenses. If cancellation is received within 25/30 days of the commencement of the tour, a cancellation fee of 40% of the total land arrangements will be charged. And the charge of 30% if cancelation is made within 7/10 days of commencement. We recommend that you purchase full trip cancellation insurance.
Rates:
Rates include all the expenses in connection with the vehicle and driver/guide for the itinerary as set out, hotel accommodation with full board table hotel meals while on safaris (arrangements are on full board basis while on safari unless otherwise stated), all government hotel taxes, hotel services charges, and game drives as applicable to the itinerary and all the entry fee except where these are specifically quoted separately in the price list are included. Not included are any departure taxes, visas, gratuities (other than service charges), beverages, laundry, and other personal expenses. All rates are based on standard rooms or tents unless specified. Triples and singles are not guaranteed. Special room types carry extra supplements.
Accommodation:
Wherever possible, we book rooms with private baths throughout on basis of two people sharing the room. Single rooms or rooms with a private bath cannot be guaranteed.
Transportation:
A Safari four-wheel drive vehicle will be provided according to the route and the number of participants. The right is reserved to employ the service of a subcontractor. English/French/Spanish/Germany/Italy speaking driver/guides are provided.
Danger:
From wild animals is minimal on safari as most creatures avoid direct contact with humans unless threatened. Respect the advice of your guide who is experienced with the environment and has your best interest and safety at heart. Believe it or not, the most dangerous animal you are likely to encounter in Tanzania is the mosquito!
Cuisine:
There is a variety of food. You’ll find international cuisine in the hotels, restaurants, and lodges. On the coast, fish, and lobsters with local dishes such as Biryanis and meat or fish curries. Specialties: Spices tea or coffee and “Halua”, a sweet dessert with almonds. Drink only boiled or bottled water.
Cancellation Of A Tour By The Client
If the client is prevented through reasons completely beyond such client’s control from proceeding with a tour as booked the client may, if possible, transfer his/her tour booking to a person who satisfies all the conditions applicable to the tour, provided that the client gives notice to Click Expedition of the client’s intention to transfer no less than 14 days before the date when the tour departure is due to take place. Where such a transfer is made, the transferring client and the transferee client shall be jointly and severally liable to Click Expedition for payment of the price of the tour (or, if part of the price has been paid, for payment of the balance) and for any additional costs arising from such transfer. For private tours, Click Expedition can also reserve the tour for a client should they decide to postpone the tour to a later date. The client however will be responsible for paying cancellation fees as per the cancellation policy and also for any unforeseen extra costs which arise until the client does the tour at a later date (i.e – accommodation costs, transportation costs, fuel costs, dues, taxes or fees chargeable for services such as third party supplier costs, currency and exchange fluctuations, park fees, increases in taxes, or government action which impacts the price of the applicable tours).
Terms and Conditions prior to 09/12/2022
Cancellation & Refund Policy: We have a Cancellation and Refund Policy to protect the investment of other guests on the tour, and to cover our costs for tour expenses. All cancellations are subject to a $150 cancellation fee per person. Any balance of your deposit is refundable if requested more than 60 days prior to departure. Cancellation fee is 50% between 30 and 59 days from tour. No refunds of any kind can be made for any reason within 30 days of the tour, including, but not limited to, Acts of Terrorism and War, as well as personal or family emergencies. Our tours are designed to run from start to finish, so there is no credit for partial tours. Tours are transferable from one person to another with no service charge. Purchases at our company store are final, as all goods are produced for each individual order. No exceptions for any reason.
Deposit & Reservations: Your reservation is confirmed with full payment on any 2 or 3 day tour, and with a deposit on any 4 day or longer tour. Final payment is due 30 days prior to departure. Secure credit card payment can be made , or you may print a registration form and mail a check.
