Benvenuti a Roma! Na aankomst in Rome ga je op eigen gelegenheid naar het hotel dat Choose Balkans voor je heeft geboekt, waar je wordt verwelkomd door hotelpersoneel dat je helpt met de check-in procedures. Nadat je je hebt opgefrist en geïnstalleerd, kun je de eerste dag op je eigen tempo de stad verkennen. Zoals het gezegde luidt: "Alle wegen leiden naar Rome". Dus hier ben je dan, in het hart van het oude Rome; maak van de gelegenheid gebruik om door de betoverende straten te dwalen en dompel jezelf onder in het bruisende leven van de stad. Zoek een bruisend café op om te genieten van een espresso en cannoli (gevuld gebak) terwijl je de Italiaanse charme opsnuift. Overnacht in Rome.
Reisroute
Ga op een 12-daagse reis langs de meest iconische en betoverende bestemmingen van Italië en ontdek de rijke geschiedenis, cultuur en adembenemende landschappen van het land. Begin in Rome en verken de Amalfikust, Polignano a Mare, de unieke trulli van Alberobello, Matera en de bruisende steden Napels, Florence en Milaan. Deze semi-privé rondreis biedt een intieme en meeslepende ervaring, perfect voor wie de echte parels van Italië wil ontdekken.
Reisprogramma
Aankomst in Rome - Overnachting in Rome
Startpunt
Roma, Rome, Italy
09:00
Rome - Amalfikosten - Salerno
Als we Rome verlaten, rijden we over een van de mooiste wegen ter wereld naar de Amalfikust, een plaats die op de UNESCO-lijst staat en bestaat uit 13 steden en dorpjes met stranden. Eén blik op de Amalfikust en je gelooft dat je de hemel op aarde hebt gevonden. De hoge kliffen, betoverende baaien, kleine baaien en terrassen met citrusvruchten, wijnranken en olijfbomen maken het tot een van de populairste bestemmingen ter wereld. Het stadsbeeld van Amalfi wordt gekenmerkt door de kleine witte huisjes en gebouwen en smalle paden die worden gedomineerd door de grote Duomo kathedraal met zijn felgekleurde tegels die typisch zijn voor de regio. We brengen de ochtend door met sightseeing en ontspannen op een van de zonovergoten pleinen. Je zult versteld staan van de spectaculaire kuststrook met aan de ene kant het turquoise water van de Middellandse Zee en aan de andere kant de toppen van het Lattari gebergte. Overnachting in de buurt van Salerno.
Salerno - Polignano a Mare - Bari
Today we cross into Puglia Region. Our first visit will be Polignano a Mare, a pearl overlooking the Adriatic Sea. With its sheer cliffs, sea caves and enchanting historic center Polignano a Mare is a picture-postcard place that will capture your heart. The tiny old town, combines charming, white-washed streets with beautiful old churches such as the Chiesa Matrice.
Polignano is famous for three things; First of all is cliff diving, second is its outstanding ice cream and the third is the great Domenico Modugno, who wrote and sang the massive international classical hit, Volare.
The highlight of our day will be the Apulian cooking experience, where we will join a local chef to learn the craft of making traditional orecchiette. Perfect for food lovers, this hands-on class lets you dive into Puglia’s rich culinary traditions and savor the dishes you create.
Before heading towards our next destination, we will have some free time in Polignano to stroll through the narrow white streets and admire the traditional architecture. While in Polignano, do not miss the “Special Coffee”.
Our next destination will be Bari, the capital of the Apulia region which offers a combination of rich of history, culture, and local flavor. We will explore the city of Bari, known for its historic Bari Vecchia (Old Town), beautiful seafront, and delicious cuisine. You will have some free time to explore Bari and wander through its narrow, winding streets, where you'll encounter charming medieval architecture and lively local life. Do not miss a walk to Lungomare (seaside promenade) for a leisurely walk along the coast. Enjoy the fresh sea breeze and beautiful views of the Adriatic. Overnight in Bari.
Bari - Alberobello - Matera - Salerno
We set out from Bari and journey towards the enchanting town of Alberobello, known as the "city of Trulli." This fairy-tale town, also a UNESCO World Heritage site, is a must-see when visiting the Puglia region. Alberobello’s historic center is a charming maze of streets lined with unique Trulli houses (stone huts). We will visit the Rione Monti quarter, which is perched on a small hill and features over 1,000 Trulli—remarkable for its almost exclusive use of this traditional building style. You’ll have time to wander around and soak in the magic of Alberobello. Enjoy a meal at a local Trulli restaurant, savoring the region’s delicious cuisine, and perhaps pick up a unique souvenir from one of the local shops to remember your visit.
After having explore the city of Trulli, we will drive towards the fascinating Basilicata region, and visit Matera. You might recognize this historic town from the latest James Bond film, No Time to Die. Matera is renowned for its Sassi, a UNESCO World Heritage site comprising an intricate network of ancient cave dwellings. Upon arrival, we’ll head to Piazza Vittorio Veneto, where you can enjoy a leisurely stroll through this picturesque square and take in the stunning views of the city. After exploring Matera, we’ll drive towards Salerno. Overnight near Salerno.
Salerno - Napels - Terni
Today we will explore the vibrant city of Naples, the third-largest city in Italy. Situated along a lovely bay, Naples is known for its chaotic charm, narrow streets, and vibrant atmosphere. The town is full or Art, History, Music and Culture. Our first stop will be the grand Piazza del Plebiscito, one of the largest squares in Naples. You can admire the Royal Palace and the San Francesco di Paola church. Just off the Piazza del Plebiscito, we will visit the Galleria Umberto I, an impressive shopping arcade with stunning architecture. Later we will walk towards Quartieri Spagnoli, or the Spanish Quarters, is a historic and vibrant neighborhood in the heart of Naples, The Quartieri Spagnoli is home to many traditional Neapolitan restaurants and pizzerias. You can have some free time enjoy some of the best local cuisine here, including pizza, pasta, and street food. Later this day we drive towards Terni, have some free time to explore this charming Italian town on your own. Overnight in Terni.
Terni - Wijnproeverij in Toscane - Florence
Na het ontbijt rijden we door het hart van Toscane. Zoals het gezegde luidt: "In Toscane is elke heuveltop een schilderij en elke maaltijd een meesterwerk." Onze eerste stop is bij een lokaal wijnhuis, waar je de kans krijgt om enkele van de beste wijnen uit de regio te proeven. Geniet van een rondleiding door het wijnhuis en proef drie uitzonderlijke wijnen uit de streek.
Na het bezoek aan de wijnmakerij vervolgen we onze reis naar de hoofdstad van Toscane, Florence (Firenze). Bekend om zijn geplaveide straten, iconische musea en prachtige architectuur, is Florence ook de thuisbasis van de eerste banken, waaronder de legendarische Medici Bank, ooit de grootste en meest gerespecteerde financiële instelling in Europa. Tijdens onze tijd in de stad leren we meer over de machtige Medici-familie, wiens invloed de rijke cultuur, kunst en architectuur van Florence mede vorm heeft gegeven. Florence mengt zijn rijke geschiedenis prachtig met levendige moderniteit, waardoor het een van de meest fascinerende steden van Italië is. We beginnen ons bezoek op het iconische Piazza del Duomo in Florence. Dit plein is de thuisbasis van enkele van de beroemdste bezienswaardigheden van de stad, waaronder de kathedraal van Santa Maria del Fiore (de Duomo), Giotto's Campanile (de klokkentoren) en de doopkapel van Sint Jan.
Daarna maken we een korte wandeling naar de beroemde Ponte Vecchio. Deze middeleeuwse stenen brug, omzoomd met juwelierswinkeltjes, biedt een schilderachtig uitzicht op de rivier de Arno en is een van de meest gefotografeerde bezienswaardigheden van Florence. Neem wat vrije tijd om de kunstschatten te verkennen. Geen bezoek aan Florence is compleet zonder een bezoek aan de Uffizi Galerij, een van de beroemdste kunstmusea ter wereld. De collecties schilderijen uit de 14e eeuw en de Renaissance omvatten een aantal absolute meesterwerken van Michelangelo; Giotto, Simone Martini, Botticelli, enz.
Geniet aan het eind van de middag van een glas wijn uit de beroemde "Buchetta del vino (wijnvenster)" of bewonder gewoon de schoonheid van de architectuur. Florence laat nooit een blijvende indruk achter. Overnachting in Florence.
Florence - Pisa - Parma - Milaan
Today we will drive to the iconic city of Pisa, home to one of the most famous landmarks in the world, the Leaning Tower of Pisa. We will visit the Piazza dei Miracoli, the square where the Leaning Tower, the Cathedral of Santa Maria Assunta, and the Baptistery of St. John are located. Don’t forget to snap the classic photo of the Leaning Tower and marvel at the beauty of this architectural complex. Later we head towards Parma, known as the capital of the Food Valley. Considered by many to be a little Paris because of its refined appearance, Parma is not only a city of culture, theatre and music, but also a UNESCO Creative City for gastronomy in Italy. We will visit Piazza Duomo at the heart of the city. Here, we will pass by the magnificent Cathedral of Parma, an exquisite example of Romanesque architecture. Located right next to the cathedral, the Baptistery of Parma is another architectural gem, built in pink Verona marble.
Parma is the birthplace of Parmigiano-Reggiano cheese, Prosciutto di Parma, and tortelli d'erbetta (a traditional stuffed pasta). Have some free time to stop by a local cheese-making workshop or enjoy a traditional meal at one of the city’s trattorias. After our visit in Parma, we’ll continue our journey towards Milan, Italy's fashion and design capital.
The evening will be yours to explore Milan further. Whether you prefer shopping in Milan's chic districts, enjoying an aperitivo in a stylish café, or trying Milanese cuisine in a local trattoria, the city offers everything. Overnight in Milan.
Milaan - Comomeer - Milaan
Na het ontbijt stappen we op de trein voor een bezoek aan een van de beroemdste en meest pittoreske bestemmingen van Italië: Het Comomeer. Bekend om zijn kristalheldere water, prachtige bergen en charmante dorpjes aan het meer. We maken een ontspannen wandeling door de charmante straatjes, verkennen het Piazza del Duomo met zijn grote kathedraal, de Como kathedraal (Duomo di Como), en het mooie Piazza Cavour, waar je kunt genieten van het uitzicht op het meer. Je hebt wat vrije tijd om te lunchen aan de oever van het meer, de historische wijk van Como te verkennen, te ontspannen met een cappuccino of de kabelbaan te nemen voor een prachtig uitzicht. In de namiddag rijden we terug naar Milaan. Bij aankomst bezoeken we de prachtige Duomo di Milano, een van de grootste en meest indrukwekkende gotische kathedralen van Europa. Vervolgens wandelen we door de elegante Galleria Vittorio Emanuele II, een luxe winkelgalerij met luxe boetieks en prachtige architectuur. We komen ook langs Piazza della Scala, waar het wereldberoemde Teatro alla Scala is gevestigd. Overnachting in Milaan.
Milaan - Sirmione (Gardameer) - Verona - Padua
Today we’ll head out from Milan towards Sirmione, a beautiful town on the southern tip of Lake Garda. Upon arrival in Sirmione, we will take a relaxing stroll through this charming town, which is known for its narrow, cobblestone streets, medieval architecture, and stunning lakeside views. After exploring Sirmione, we’ll continue our journey towards the romantic city of Verona, the city famously known for being the setting of Shakespeare's Romeo and Juliet. The highlight of our visit to Verona is the Casa di Giulietta, the supposed home of Juliet, with the famous balcony where Romeo once declared his love. Don’t forget to take a photo at the bronze statue of Juliet, and if you wish, leave a love note on the walls nearby. In Verona, we’ll pass by the Arena di Verona, one of the best-preserved Roman amphitheaters in the world. It still hosts grand operas and concerts today. From there, we will walk through the charming streets to Piazza delle Erbe, a lively square surrounded by historic buildings, cafes, and shops. We will have some free time to enjoy a leisurely lunch in Verona. You can choose from a variety of restaurants offering local specialties such as Risotto all’Amarone (a rich rice dish made with local wine), Bigoli (thick pasta), and a variety of fresh cheeses and meats. Verona is known for its authentic cuisine, so this is a great opportunity to indulge in a true Italian meal. After free time in Verona, we’ll drive to Padua, a city rich in history and art. Overnight in Padua.
Pauda - Venetië - San Marino
Get ready for an exciting day that will take you to Venice, one of the world’s most unique cities, and then to San Marino, one of the oldest republics in the world. We will leave Padua and head to Venice, Italy’s iconic city built on a network of canals. We will start our visit by heading to Piazza San Marco, the heart of Venice, where you'll be surrounded by architectural wonders of St. Mark’s Basilica and the Doge’s Palace. We will take a leisurely walk through the Piazza San Marco area to the Rialto Bridge, one of Venice’s most famous landmarks. The bridge spans the Grand Canal and is lined with shops selling everything from souvenirs to luxury goods. Have some free time for a classic gondola ride or simply wander the narrow streets of Venice.
Later we will leave Venice and head towards San Marino, one of the smallest and oldest countries in the Europe. Arriving in San Marino, you’ll be amazed by this medieval walled city perched on Mount Titano. The historic center is a UNESCO World Heritage site, and its cobbled streets and stone buildings give you the feeling of stepping back in time. We will explore the Piazza della Libertà, the main square of the city, where you can see the Palazzo Pubblico, the government building, and enjoy the view of the valley below. San Marino’s narrow streets are perfect for a leisurely walk, and you’ll find plenty of charming shops offering local products like ceramics, woolen goods, and liqueurs. Overnight near San Marino.
San Marino - Assisi - Rome
Today we will drive through central Italy and head towards Assisi, a charming UNESCO site, where the streets are steeped in history and medieval charm. Our first stop will be Basilica of St. Francis, a masterpiece of medieval art and architecture. After visiting the basilica, we will head to the Piazza del Comune, the main square in Assisi, where we will visit the Temple of Minerva, a well-preserved Roman temple converted into the Church of Santa Maria sopra Minerva. The square is lined with cafes and shops, making it the perfect place for a break. Enjoy the stunning views of the rolling hills and the peaceful atmosphere of the town. After some leisure time in Assisi, we will drive back to Rome.
This evening, we say a fond farewell to the tour leader, who has guided you through an unforgettable journey across Italy. Tomorrow, you will continue your experience with a guided Local food walking tour of Rome, led by a knowledgeable local guide who will introduce you to the cultural and historical heart of the city. Overnight in Rome.
Voedseltour - Einde van de tour
Today, you will make your own way at the meeting point to join the local food tour already booked for you by us. You will be welcomed by a knowledgeable local guide. Explore the neighborhood of Trastevere, known for its lively nightlife, charming streets, and hidden culinary gems. The tour begins at a bustling local market, where the air is filled with the irresistible aromas of fresh ingredients. At this stop, we will try all kinds of spreadable creams made of rich and unique flavors such as truffle, mushrooms and cheese. After sampling these treats, we raise a glass and toast to the day with a refreshing limoncello.
Next, we step into a charming store renowned for its selection of local products from the Norcia region. Here, we will try fresh prosciutto, ham, and salamis. The store’s warm atmosphere and the quality of the products make this stop a highlight for any food enthusiast.
Our local food tour adventure continues at a local pizzeria, where we’ll enjoy mouthwatering arancini—crispy rice balls that are a Roman specialty. We’ll then head to the next pizzeria to sample authentic Roman pizza, known for its super-crispy, thin crust. This classic pizza is simply topped with cheese, tomato, and a drizzle of fine olive oil, allowing the pure flavors to shine.
For our final stop, we’ll visit a gelateria to try authentic Italian gelato! Here, you will experience the smooth, rich textures and vibrant flavors that define this delicious and iconic Italian treat.
This marks the end of this unique adventure. Spend your last day exploring the city at your own pace. Do not forget to buy some gifts and souvenirs as a memory of this amazing trip. This remarks the end of this unforgettable tour through Italy’s timeless beauty and vibrant culture.
Eindpunt
Tiranë, Tirana, Albania
13:00
Annuleringsbeleid
Choose Balkans - Terms and Conditions
1. Scope of Application
These terms and conditions (GTC) set out the agreement between Choose Balkans ("TO") and the customers ("Customer(s)") for tours and services provided by TO. If third-party providers are involved, TO only acts as an agent and follows their terms. The present GTC form an integral part of any individual contract independently of the medium through which the contract is closed.
2. Conclusion of Contract / of Booking
Bookings can be made through various channels, including the internet, travel agencies, hotels, tourist information centers, email, Facebook, WhatsApp, phone, or in person. The Tour Operator (TO) does not accept non-binding reservations. If a booking is made by a third party (such as a travel agent or an individual booking for other customers), you are considered the main contact person and are responsible for all payments, changes, and cancellations related to the booking. You must also ensure that all participants are informed and have agreed to these General Terms and Conditions (GTC). By making a booking, you confirm that you have obtained all necessary consents and that the provided information is accurate. TO is not liable for any errors or omissions in the booking details. The booking is confirmed once the terms of offer are fully agreed to without any changes, conditions, or exceptions.
3. Requirements
3.1 Mandatory insurance requirements All customers are responsible for securing their own health and travel insurance for the
duration of the tour. The customers acknowledge that insurance coverage is not included in the cost of any tour offered by the Tour Operator, and they are required to arrange and cover the cost of separate insurance. The Tour Operator recommends that customers carefully choose an insurance policy that provides comprehensive coverage, including medical, trip cancellation, and coverage for any activities planned during the tour. Customers should ensure that their insurance is adequate for their needs and provides full protection. Additionally, customers are advised to inform their insurance provider of the details of their trip, including the destinations, duration, and activities covered by the booking, to ensure that the necessary coverage is in place.
3.2 Passport, Visa, Immigration, and Health Requirements
It is the customer’s responsibility to obtain and carry all necessary documentation for travel, including a valid passport (valid for at least 6 months after your return), visas, permits, health certificates (such as vaccination records), and insurance policies. The
customer is solely responsible for ensuring they have all required documents before the tour and for any costs incurred due to missing or incorrect documentation. The Tour Operator is not liable for any loss or expense caused by the customer’s failure to secure proper travel documentation. We recommend consulting the relevant authorities for up-to-date information, as we do not provide advice on travel documents. Requirements may change, so check for the most up-to-date information well in advance.
3.3 Age Requirements
Anyone under 18 is considered a minor and must be accompanied by an adult. One adult may accompany up to two minors. Unless otherwise stated, the minimum age for tours is 2 years old. Bookings with minors are subject to the Tour Operator's approval. The accompanying adult is responsible for securing any necessary consents and documentation for the minor(s). The Tour Operator is not responsible for any costs or losses resulting from failure to meet legal travel requirements. Adults are jointly responsible for the supervision, behavior, and well-being of the minors on their booking. The Tour Operator does not provide care services for minors
and is not responsible for chaperoning or supervising them.
4. Tour Price and Payment Terms
The Tour Price per person (hereafter referred to as "Tour Price") is outlined in Choose Balkans tour price list and includes VAT. Prices are subject to change per Section 6, and the applicable Tour Price will be based on the date of booking. At the time of booking, a non-refundable deposit of 50% of the total tour cost is required per person. The remaining balance must be paid no later than 60 days before the tour start date. If the bookings are made 60 days or fewer before the tour start date, full payment is required at the time of booking.
4.1 Agreement to Terms
By confirming your booking via Choose Balkans’ official communication channels (email, Facebook, WhatsApp, phone call, or other means), you acknowledge that you have read and agreed to these terms and conditions.
5. Cancellations / Changes in Bookings by the Customer
The Tour Operator (TO) does not provide cancellation insurance. It is recommended that travelers obtain their own coverage to protect against unforeseen circumstances.
5.1 Non-Refundable Deposit and Payment Terms
A deposit of 50% of the total tour value is required at the time of booking and is strictly non-refundable. The remaining balance must be paid no later than 60 days before the tour start date.
5.2 Cancellation Procedure
To cancel a booking, you must notify TO in writing through official channels (e.g., email, Facebook, WhatsApp, or other communication methods). The cancellation becomes effective only after written confirmation is received from TO.
5.3 Cancellation Fees
Cancellation fees are determined based on the time prior to the tour start date and are as follows:
• Cancelations 60+ days before the tour start date: You forfeit 50% of the tour cost
• Cancelations between 59 to 46 days before the tour start date: You forfeit 75% of the tour cost
• Cancelations 45 days or less before the tour start date: You forfeit 100% of the tour cost
6. Changes/ Cancellation in Bookings by TO
6.1 Operator-Initiated Changes: We reserve the right to make changes to the itinerary, accommodation, or other tour components if necessary. If significant changes occur, we will inform you as soon as possible and offer a comparable alternative if needed.
6.2 Operator-Initiated Cancellations: The Tour Operator (TO) reserves the right to cancel a tour at its sole discretion if it is significantly impacted, hindered, or made impossible due to force majeure, adverse weather conditions, official measures, political unrest, strikes, demonstrations, traffic disruptions, road closures, or other unforeseeable events. This also applies if the minimum required number of three fully paying participants for regular tours is not reached. In such cases, the Tour Price already paid will be refunded and no further claims for compensation will be considered.
7. Changes in Tour Prices or Services
The Tour Operator (TO) reserves the right to adjust the Tour Price based on the price list or agreed price in the event of extraordinary circumstances. These circumstances include, but are not limited to:
• Changes in third-party provider rates, such as transportation companies
• Introduction or increase of taxes, charges, or fees If the Tour Price changes due to extraordinary circumstances, customers will be notified at least three weeks before the tour starts. If the new price exceeds the original price by more than 10%, customers have the option to:
• Cancel the booking in writing within 5 days of being notified, receiving a full refund of the amount already paid, or
• Choose an alternative tour of equal value at no extra rebooking fee. TO also reserves the right to change the tour program, shorten the tour, or offer alternatives due to extraordinary circumstances. Any additional costs incurred will be the responsibility of the customer. TO will promptly inform the customer of any changes. If the alternative solution is more expensive or unreasonable, the customer may cancel the booking free of charge, and a refund will be processed in the same way the original payment was made. No further compensation for damages related to changes in price or services will be provided.
8. Delays, Missed Arrangements, and Curtailment
8.1 Delays Caused by the Guest
If a guest is delayed and unable to join the tour or any scheduled activities on time (due to personal reasons, travel delays, etc.), the tour operator (TO) is not responsible for any missed arrangements or changes to the itinerary. The guest assumes full responsibility for arriving on time. If a customer is late to the departure or meeting point, TO may leave after waiting 5 minutes for a half-day tour or 10 minutes for a full-day tour, without refund or compensation. Any additional costs incurred, such as returning to the starting point, will be the customer's responsibility.
8.2 Delays Caused by the TO
While we strive to ensure that all tours operate as scheduled, unforeseen circumstances such as weather conditions, road closures, mechanical breakdowns, or other factors beyond our control may cause delays. In the event of a delay, we will make reasonable
efforts to minimize the impact on your itinerary, but we cannot be held liable for any delays or consequences arising from them.
8.3 Missed Arrangements
If a guest misses any part of the tour due to their own delay or inability to meet the scheduled itinerary (e.g., missing transportation, activities, or accommodation check-in), the TO will make reasonable efforts to accommodate the guest in a manner that causes minimal disruption to the group’s schedule. However, the TO is not obligated to rearrange missed services or refund the guest for missed arrangements. Any additional costs associated with missed arrangements, including transport or accommodation, will be borne by the guest.
8.4 Curtailment by the Guest
If a guest chooses to leave the tour early or cut short their participation for any reason (e.g., personal preferences, health issues, etc.), the TO will not be responsible for any refunds or compensation for the remaining portion of the tour. The guest will also be responsible for any additional costs incurred as a result of curtailing the tour, such as rebooking transportation, accommodations, or activities.
9. Terms of Participation
Tours are subject to the terms published by the Tour Operator (TO), including details such as language and tour guiding. Identification: The lead participant must present an ID or passport at check-in. Failure to do so may result in exclusion from the tour without a refund. All customers must carry an ID or passport for tours abroad. Minors must be accompanied by a legal guardian.
Assistance: Vans and minivans do not have ramps. Customers requiring assistance with boarding should arrange it themselves.
Pets: Pets are not permitted, except for service dogs. Health and Insurance: Customers must inform TO of any health conditions. It is the customer's responsibility to have adequate health, accident, and travel insurance, including coverage for sports activities (if applicable). Substance Use: Customers must not join a tour under the influence of drugs, medication, or excessive alcohol.
Compliance and Behavior: Customers must follow TO’s terms, third-party provider rules, and staff instructions, including adhering to meeting times and using seat belts or child safety seats where applicable. Customers are expected to behave respectfully and
comply with local laws and regulations during the tour. Disruptive, aggressive, or dangerous behavior may result in removal from the tour. Exclusion: If a customer is excluded from the tour, no refund will be provided, and no claims for damages will be accepted.
10. Liability
10.1 Limitation of TO’s Liability
Customers undertake all activities at their own risk. Any liability of TO is limited to the Tour Price as well as any direct damages caused willfully or by gross negligence by TO. TO’s liability for slight negligence, assisting persons as well as consequential damages and lost profit is excluded. TO does not assume any liability in case of non- fulfillment of contractual obligations that results from omissions or contract violation by the Customer (in particular due to violation of the terms of participation in section 7). TO does not assume any liability for the disappearance of personal items, cash, valuables, luggage, photographic equipment, etc. as well as loss, theft, damage or misuse of checks and credit cards.
10.2 Exclusion of Liability for Offers of Third-party Providers and in Case of Force Majeure TO does not assume any liability for the offers and services of third-party providers nor does TO assume any liability for damages based on circumstances that are beyond TO’s control, such as force majeure, natural events, catastrophes, changes in program due to non-adherence of train, bus or ship transportation companies or other third-party providers to their schedules, etc. Customer undertakes to claim any damages directly
from the third-party provider.
10.3 Customer’s Liability
All activities for which TO acts as an agent and which are carried out by third-party providers or are organized and/or carried out by Customers themselves incur at Customer’s own risk. TO is not liable for the consequences of any accident. TO expects from each Customer a considerable degree of personal responsibility. Customers only participate in activities that are compatible with their physical condition, in particular their health and physical efficiency. Customers are in particular responsible for an adequate equipment (clothing, footwear, sun protection, etc.).
11. Deadline for the Assertion of Claims
If you have a complaint regarding your tour, please inform the tour guide or localr epresentative immediately so that they can assist in resolving the issue. Customers ’ claims towards TO due to non-fulfillment or fulfillment not in accordance with the contract must be asserted within 10 days after the contractually agreed Tour date in writing with a detailed explanation of the claims. A complaint vis-à-vis the Tour guide is not sufficient. Claims received by TO after expiry of this deadline cannot be accepted anymore, except if Customers prove that they were faultlessly prevented from meeting such deadline.
12. Data Protection
Customers acknowledge and agree that their personal data, including but not limited to name, address, telephone number, date of birth, nationality, and gender, may be collected by the Tour Operator (TO) for the purpose of facilitating booked tours as per the contract. This data may be shared with third-party providers strictly as necessary to fulfill the reservation. The TO is committed to safeguarding all personal information and ensuring that appropriate measures are in place to protect data privacy and security. Please refer to our Privacy Policy on our website for details on how we collect, use, and protect your data.
13. Amendments to these GTC
The Tour Operator (TO) reserves the right to amend these General Terms and Conditions (GTC) at any time by updating them on its official website on www.choosebalkans.com/terms. Any changes will take effect upon publication and will apply to new bookings made thereafter. For existing bookings, the terms in effect at the time of reservation will continue to apply unless otherwise agreed.
14. Severability
If any part of these General Terms and Conditions (GTC) is found to be invalid, void, or unenforceable, the rest of the terms will remain in effect. If a provision cannot be enforced, it will be replaced with one that closely reflects the original intent and purpose. The same applies if a missing provision needs to be addressed.
15. Applicable Law and Place of Jurisdiction Albanian law shall apply to the legal relationship between the Customer and TO (with the exclusion of conflict of law rules). For claims against TO, the exclusive jurisdiction of the ordinary courts at the seat of TO is agreed.
Reisinformatie
Accommodatie
BB (logies en ontbijt) voor alle overnachtingen in 3 sterren hotels
Vervoer
Eigen vervoer door het bedrijf
Verzekering
Extra diensten
Privé vervoer verzorgd door het bedrijf tijdens de route
Openbaar vervoer voor de gebieden waar auto's beperkt zijn
Professionele reisleider
Kookles (dag 3)
Wijnproeven in Toscane (Dag 6)
Treinticket naar het Comomeer (Dag 8)
Lokale voedseltour in Rome (Dag 12)
Toegangskaarten voor de ''te bezoeken'' bezienswaardigheden
Toeristenbelasting
Internationale autoverzekering
Wegenbelasting
Benzine
Extra diensten
Lunches, diners, drankjes & snacks
Souvenirs
Persoonlijke uitgaven
Alles wat niet is inbegrepen
*Als je hebt genoten van je ervaring, is het geven van een fooi een prachtige manier om dankbaarheid te tonen voor de inspanningen en toewijding van je reisleider/chauffeur.
Maaltijden
Lunches, Diners, Drankjes & Snacks
Gids
Professionele reisleider
Goed om te weten
Valuta
Euro
Italië
Stekkers en adapters