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Term Of Use

Welcome to Crossing Vietnam Tour (hereafter called “Site”). This Site is owned and operated by Crossing Vietnam Tour Limited Company (hereafter called Crossing Vietnam Tour ) and includes all web pages under or forming part of the domain name or any other branded web pages.

Please review the following basic terms that govern your use of and purchase of products and services from our Site. Using this website means you have read and completely agree the following terms and conditions of use, and the associated Privacy Policy. In addition to the Terms of Use contained here, other terms and conditions may apply to your use of this website or to products and services offered via this website. You will be bound by these terms where applicable.

There are some important terms of use you really need to know, because these terms apply to your participation in our website (whether you are registered, contributing content or just browsing). We may change these terms now and then (and may or may not let you know we have), so check them regularly.

1. Privacy policy

Please review our privacy policy, which also governs your visit to the Site, to understand our practices.

2. Limit of liabilities

Crossing Vietnam Tour does not accept liability for any loss, damage, death, injury cost or expense suffered in connection with the use of the site or any content or services available via the site, whether based in contract, tort, statute or otherwise. We make no warranties or representations about the site or its content and exclude, to the maximum extent permitted by law, any liability which may arise as a result of their use.

The information on this site is general and may not be suitable for your particular needs. Your should verify critical information independently before you travel.

3. Copyright

This website and its content is copyright of © Crossing Vietnam Tour Ltd 2014. All rights reserved. The website contains material which is owned by or licensed to us. Unless otherwise specified, all contents and materials, including but not limited to images, illustrations, designs, layout, appearance, graphic, icons, photographs, video clips, and written and other materials in this Site are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by Crossing Vietnam Tour or a related company. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

The Site as a whole is protected by copyright and intellectual property law, titles and interests in and to which are owned by Crossing Vietnam Tour . We encourage users to download or copy or share the contents and other downloadable materials displayed on the Site for personal and non-commercial use only.

You must not copy, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents of this website, except where expressly permitted in writing.

This website also contains certain Crossing Vietnam Tour or a related company) trademarks (whether granted or applied for), graphics, logos and service names. Those are owned exclusively by Crossing Vietnam Tour or a related company and may not be copied or reproduced in any format (save as provided elsewhere in the Terms), or used in connection with any product or service without Crossing Vietnam Tour s’s consent or in any manner that is likely to cause confusion among customers, disparages or discredits this company. All other trademarks not owned by Crossing Vietnam Tour or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Crossing Vietnam Tour or its affiliates.

If you need permission to replicate, reproduce, publish, distribute, or transmit Crossing Vietnam Tour content for any purpose other than what is specified above, please contact us for permission.

4. Warranties

This Site is and all contents of the site are provided on an "as is" basis without warranties of any kind.

Crossing Vietnam Tour does not warrant or guarantee that the site will be 100% accurate or continuous at all times. From time to time there may be information on www.halongbaycastawaytours.com that contains typographical errors, inaccuracies, omissions or misleading information (unless made recklessly or fraudulently) to the maximum extent permitted by law. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information/ content at any time without prior notice. You acknowledge, by your use of the site, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Crossing Vietnam Tour shall not take any responsibility for any damages of any kind related to your use of this site.

5. Severability

All provision of this Terms of Use will remain in full force and effect. Please review our other policies, such as our privacy policy, posted on the Site. These policies also govern your visit to www.crossingvietnamtour.com. We reserve the right to make changes to the Site, policies, and these Terms of Use at any time.

6. Governing Law

This Terms of Use shall be governed by and construed in accordance with the of Vietnam.

7. Miscellaneous

Any discrepancy of Terms of Use between English language and others, the English language version prevails.

Cancellation Policy:

If a tour is cancelled 31 or more days prior to departure a full refund will be issued.

30 days or less prior to departure: 50% of booking value will be charged as cancellation fee

15 days or less prior to departure: 75% of booking value will be charged as cancellation fee

03 days or less prior to departure: 100% of booking value will be charged as cancellation fee