BOOKING
Cabin Charter
Deposit and Payment
In order to confirm your reservation, a down payment of 30% of the charter fee per person is required within seven (7) days from the date of booking. Final payment is required 30 days prior to the departure.
All payments can be accomplished by Visa, Master Card or by money transfer.
Reservations will and can be cancelled if payments are not received on the required dates.
Cancellation Policy
In case a cancellation occurs, the following conditions will be applied:
*31 or more days prior to the departure: the 30% down payment (deposit) is non-refundable.
*30 days or less prior to the departure: No refund
In case of COVID-19 and the flights are cancelled or the client has got COVID-19, with an evidence of that the flight is cancelled or any doctors rapport, customers will be fully refunded.
Refunds will be made to the person who made the reservation. Barbaros Yachting can only refund the amount what actually has been received. No refund will be issued to clients who haven’t boarded or clients who cancel after the beginning of the cruise.
We recommend our passengers the purchase of travel insurance.
TERMS & CONDITIONS
Boat Substitution
Barbaros Yachting may operate the cruise program with another boat as long as this boat is of the same or higher standard. Passengers offered a suitable alternative cruise program or boat are not entitled to any refund.
Cruise Interruption
Barbaros Yachting may for any reason whatsoever cancel any cruise at any time for reasons of force majeure.
During the cruise should the boat sustain any breakdown in machinery, or be disabled by fire, grounding or collision disrupting the cruise itinerary for more than 48 hours, and if no substitute boat or arrangement is offered, passengers will be entitled to a refund proportional to the cruise days not operated. No further claims will be accepted.
It is further recognized that Barbaros Yachting is a Turkish Company and it is agreed between Barbaros Yachting and contractual party that the interpretation of the terms and conditions will be resolved solely according to the Turkish Laws in Turkish Courts.
Responsibilities
Barbaros Yachting is responsible for making all the arrangements for everything specified in the services and itineraries.
Barbaros Yachting liability and responsibility does not extend beyond the boat; any arrangements made by or for passengers either before boarding or when disembarking are at the passenger’s own risk. Barbaros Yachting does not own or control any ground transportation or hotels. As a convenience to our passengers, Barbaros Yachting may sell tickets for land excursions or arrange other services which are operated by independent contractors, but shall not be responsible in any way whatsoever for any damage, loss, injury or death arising.
Nevertheless, all of the service provided in the boat bears Barbaros Yachting guarantee and responsibility for quality service, which we provide to all of our customers with.
All travel documents issued by Barbaros Yachting, in written paraphernalia or to the customer, are subject to the terms and conditions specified by the laws of Turkey.
Barbaros Yachting preserves the right to cancel the whole tour without a refund, once the capacity of the passengers excess the booking and the capacity of the boat itself.
Insurance:
All boats are under fully comprehensive and third party insurances. The insurance covers even the medical expenses in case of injury on board during the cruise and the cost of personal belongings in case of accidents that may occur while at sea. However, the insurance does not cover the accidents or injuries etc. that may occur beyond the boat, thus we do advise you to have your own personal travel, health, accident, cancellation, luggage and trip-interruption insurance.
Force Majeure:
* We do not accept liability for any loss, damage or expense resulting from war or terrorist activities, threatened or actual, civil unrest, industrial action, weather conditions, fire, flood, drought, harbour & airport regulations and closure, unforeseen alterations to public transport schedules, rescheduling of aircrafts, boats, or any type of transportation means or any other event outside our control which either delays or extends the holiday arrangements.
* We do not accept any responsibility for any client who contravenes any law or regulation of any of the countries visited while on the tour.
Complaints:
During the tour should any complaints arise on board please report them to your Captain right away so that he can contact the representative of yours whom you met at the briefing at embarkation from Barbaros Yachting.
Any complaints must be made in writing directly to Barbaros Yachting Head Office Customer Services, which should be received by Barbaros Yachting within 21 days of completing the tour the complaint is regarding. Complaints that are received by the company 21 days after the end of cruise are not acknowledged. Please also ensure that your personal guest questionnaire is filled and submitted to our colleague. We welcome all your suggestions for improvements as well as your feedback on our cruise operation and on our crew.
Photos and Marketing:
The passenger consents to Barbaros Yachting using images taken of the passenger during the tour for advertising and promotional purposes in any medium we choose. The passenger grants Barbaros Yachting a perpetual, royalty-free, worldwide irrevocable license to use such images for publicity and promotional purposes.
