Trek et safari au Kili

1. Your Contract

a) Your contract is with Absolute Africa (UK) Limited, a Company
  registered in England No 6838950, registered office The 1929 Shop,
  Merton Abbey Mills, 18 Water Mill Way, London SW19 2RD, hereinafter
  called "The Company" or "we". When you make a booking you confirm
  that you have the authority to accept and do accept on behalf of your
  party the terms and conditions set out below. A booking can only be
  made by a person aged 18 years or over. Please read these conditions
  carefully as you will be bound by them.
  b) Please note that these booking conditions change slightly,
  dependent on whether you book a package holiday with us. Most of
  our Safaris are not package holidays. However, in certain
  destinations, such as Zanzibar, you may choose to also to book
  accommodation with Absolute Africa, and this will constitute a
  package. If you book a package holiday through us, once your
  package holiday has been confirmed we will accept responsibility for
  it in accordance with these Booking Conditions as an "organiser"
  under the Package Travel, Package Holidays and Package Tours
  Regulations 1992. A package holiday is a combination of at least two
  elements out of (a) transport, (b) accommodation or (c) other tourist
  services (not ancillary to any transport or accommodation and
  forming a significant part of the arrangements) where booked
  through us at the same time, for which payment is made to us and
  which last at least 24 hours or include overnight accommodation.

2. Prices and payment

a) To make a booking you need to send us a signed completed
  booking request form and a deposit of £150 detailing your selected
  safari. The deposit is nonrefundable unless the Company is unable to
  offer you a place. Your contract with us will only come into existence
  when we confirm your booking by sending out a confirmation invoice.
  If we are unable to offer you a place your booking request will be
  declined and your deposit will be returned to you. Booking with us is
  regarded as an acceptance of these terms and conditions. If we do
  not receive all payments due in full and on time we reserve the right
  to treat your booking as cancelled by you and retain all deposits paid
  or due at that time.
  b) Upon receipt of the booking request form and deposit we will then
  confirm your booking and invoice you for the remainder of the safari
  cost which you must pay not later than 8 weeks before departure. The
  booking is not accepted and no contract exists until the date shown
  on the confirmation invoice issued by the Company.
  c) The trip cost includes transport by a fully equipped expedition
  vehicle as per the itinerary for that trip in the brochure including the
  use of all expedition equipment, all applicable tolls and taxes on
  safari, truck permits and insurances, passenger liability insurance
  and the services of staff.
  d) Package bookings. Whilst we reserve the right to change our
  prices at any time before you book, the price on your holiday invoice
  will not be increased or decreased except in the following
  circumstances. A surcharge or refund will be payable, where
  transportation costs and/or any taxes, or fees payable for services
  such as embarkation/disembarkation fees at ports that may
  increase/decrease. Even in such cases, we will absorb increased
  costs up to a total amount equivalent to 2 percent of the cost of your
  confirmed holiday (excluding insurance premiums and any
  amendment charges). Only if the increased costs exceed this 2
  percent we will levy a surcharge. If any surcharge is greater than 10
  percent of the cost of your holiday (excluding insurance premiums
  and any amendment charges), you will be entitled to cancel your
  holiday booking and receive a full refund of all monies paid to us
  (except for any amendment charges), or you can book an alternative
  holiday if available, with the appropriate price adjustment.
  Decreases will be calculated on the same principles. In no
  circumstances will a surcharge be notified to you within 30 days of
  departure. The requirement of the company to absorb the 2 percent
  amount referred to in the clause is subject to any change in the law
  following the date of this brochure and to the extent that any change
  in law removes such requirements the Company will pass on the full
  amount of any surcharge to you.
  e) For arrangements which are not packages, we guarantee not to
  increase the safari price upon booking, but this excludes local
  payments and any other costs such as optional excursions, for which
  we reserve the right to pass on any price increases in full.
  f) In all cases there may be increases required in local payments
  and in the cost of optional excursions, which are beyond the control
  of the company.

3. Confirmation invoice

a) On receipt of your booking and all appropriate payments, we will,
  subject to availability, confirm your arrangements by issuing a
  confirmation invoice. Check this invoice carefully immediately.
  Contact us immediately if any information which appears on the
  confirmation or any other document appears to be incorrect or
  incomplete as it may not be possible to make changes later. Where
  we act only as agent we will have no responsibility for any errors in any
  documentation except where those errors were made by ourselves.

4. Financial Protection

a) When you buy an ATOL protected flight or flight inclusive holiday
  from us you will receive an ATOL Certificate. This lists what is
  financially protected, where you can get information on what this
  means for you and who to contact if things go wrong.
  We, or the suppliers identified on your ATOL Certificate will provide
  you with the services listed on the ATOL Certificate (or a suitable
  alternative). ln some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those

circumstances the alternative ATOL holder will perform those
  obligations and you agree to pay any money outstanding to be paid
  by you under your contract to that alternative ATOL holder. However
  you also agree that in some cases it will not be possible to appoint
  an alternative ATOL holder, in which case you will be entitled to make
  a claim under the ATOL scheme (or your credit card issuer where
  applicable).
  lf we, or the suppliers identified on your ATOL certificate are unable
  to provide the services listed (or a suitable alternative through an
  alternative ATOL holder or otherwise) for reasons of insolvency, the
  Trustees of the Air Travel Trust may make a payment to (or confer a
  benefit on) you under the ATOL scheme. You agree that in return for
  such a payment or benefit you assign absolutely to those Trustees any
  claims which you have or may have arising out of or relating to the
  non-provision of the services, including any claim against you, the
  travel agent (or your credit card issuer where applicable). You also
  agree that any such claims may be re-assigned to another body, if
  that other body has paid sums you hare claimed under the ATOL
  scheme.

5. Website and brochure accuracy

a) Every effort is made to provide as much pricing information as
  possible on our website and in our brochures and to ensure this
  information is accurate. Regrettably however changes and errors do
  occasionally occur. We cannot accept liability for errors. Prices and
  details of products and services and any offers posted online are
  subject to change without notice and all products, services and offers
  are subject to availability.

6. Insurance

a) It is a condition of booking that every passenger must have travel
  insurance in force for the entire duration of the safari. It is your
  responsibility to ensure that you are adequately insured, even if we
  have seen your policy. Your insurance must include adequate cover
  for any adventure sports you might do, medical expenses and the cost
  of repatriation to your home destination should you become too ill to
  continue including helicopter rescue and air ambulance. If you join
  the safari without adequate insurance you may not be allowed to
  continue on the safari with no right of refund. The suggested
  minimum cover is £5,000,000 which should extend the planned
  length of the trip. All reasonable care goes into the choice of guarded
  secure camp sites and the maintenance of storage, lock up and
  security procedures on the vehicles. At the same time the Company
  accepts no responsibility for the loss of, or damage to, personal
  property or valuables. Insurance to cover the loss of baggage and
  valuables is also highly recommended. We reserve the right to
  request details of your insurance policy (policy number and insurer).

7. Fitness and special requests

a) We reserve the right at any time to require the Client to produce
  a Doctor's certificate of fitness to participate in the safari. If you are
  affected by any condition, medical or otherwise, that might effect
  your or other people's enjoyment of the safari, you must advise us of
  this at the time of booking. If we reasonably feel that we are unable
  to accommodate the needs of any client who has particular health
  requirements, we must reserve the right to decline their reservation
  or, if full details are not given at the time of booking, cancel when we
  become aware of these details and apply cancellation charges as
  described in Clause 11 of these conditions.
  b) Special requests must be made at the time of booking. We will
  pass on your request to the relevant service provider but cannot
  guarantee that it will be accommodated.

8. The local payment

a) The local payment must be paid to the Tour Leader on the day of
  departure in USD cash. The client acknowledges that this money is
  required to run the trip. The local payment in part pays for on the
  ground costs that are paid direct to local operators and wildlife
  authorities in Africa. It is accepted that in extraordinary
  circumstances the amount may need to be changed as it is based on
  estimates at the time of publishing and significant price increases
  can occasionally occur that are out of our control. We will endeavour
  to always provide notice in the event of any rise. The Local Payment
  will not be lifted once a trip departs.

9. Acceptance of risk

a) Your booking is accepted on the understanding that you realise
  the hazards involved in this kind of trip, particularly in consideration
  of the countries visited including injury, disease, loss or damage to
  property, inconvenience and discomfort and matters rising out of
  Force Majeure. See clause 13. The client acknowledges that by the
  very nature of the safari and the countries visited, they are exposed
  to an element of personal risk and that the safaris are of a personally
  hazardous and unpredictable nature above those associated with
  conventional holidays. The client therefore accepts and consents to
  the risks inherent in the implementation of this contract and accepts
  as reasonable the limitations of the Company's responsibility as set
  out herein. In many African countries visited the basic infrastructure
  such as communication and road networks are very poor, and are
  regarded therefore as less safe and reliable than that with which
  westerners may be familiar. In particular lack of road markings,
  warning signs, unmarked speed bumps, seasonal flooding of roads
  and bridges etc are factors beyond the Company's control.

10. If you change your booking

a) Should you wish to make any changes to your confirmed
  arrangements, you must notify us as soon as possible. Any such
  request must be in writing from the person who made the booking. We
  will do our best to meet your request but it may not always be
  possible. You will be asked to pay an administration charge and any
  further costs we incur in making the changes or charges incurred or
  imposed by any of our suppliers. You should be aware that these
  costs could increase the closer to the departure date that changes
  are made and you should contact us as soon as possible.
  b) If you are prevented by genuine circumstances from travelling on
  the trip on which you booked the Company may, at the entire
  discretion of the Company Director, allow the booking to be
  transferred to another person to travel on the same trip. You must
  notify us in writing not less than 21 days before the departure date.
  You must provide proof of why you are unable to travel at the time you
  transfer your booking. A transfer fee of £50 will be due at that time,
  together with any charges or costs levied by a supplier, and we will
  not confirm such a booking transfer until all costs have been paid.
  The new passenger shall be responsible for obtaining any necessary
  travel documents.

11. If you cancel your booking

a) You or any member of your party may cancel your arrangements
  at any time. Should you or any member of your party need to cancel
  your chosen arrangements the party leader must immediately advise
  us in writing. Notice of cancellation will only be effective when it is
  received in writing by us.
  b) The client acknowledges that payment for the safari is an intrinsic
  part of the safari's income and contributes to the overall costs of
  equipment, vehicle running costs, staff and crew costs,
  administration etc and that the Company will have incurred the
  largest part of its costs before the actual date of departure. If you
  cancel your booking more than 8 weeks before departure we will not
  refund your deposit . However you may if you wish transfer your
  deposit to another trip within our program departing within the next
  12 months subject to your notifying us in writing within 4 weeks of
  cancellation and payment of a £50 transfer fee. At the time of writing
  you must also notify us of the safari to which you wish to transfer. If
  you subsequently cancel the safari to which you have transferred we
  will retain your full original deposit.
  c) If you cancel your booking within eight weeks of departure, the
  following cancellation charges will be incurred:-

      • No shows forfeit entire payment.

      • Cancellation made between 43 and 55 days prior to arrival: 40% of the total tour price

      • Cancellation made between 29 and 42 days prior to arrival: 60% of the total tour price

      • Cancellation made between 21 and 28 days prior to arrival: 75% of the total tour price

      • Cancellation made between 0 and 20 days prior to arrival: 100% of the total tour price

      d) We would strongly recommend that you take out full insurance,
  which should then in most cases include cover, under certain
  circumstances, against loss of deposit or cancellation fees. See
  clause 6 of these conditions.

12. If we change/cancel your holiday

a) Arrangements are planned many months in advance aiming to
  deliver the scheduled itineraries. We will endeavour to keep to the
  original itinerary as far as possible, but it is inevitable that minor
  changes can occur at any time before or after the departure date due
  to the flexible nature of the adventure trips that we provide. Whilst we
  will make all reasonable efforts to inform you of minor changes, we
  are under no obligation to do so, nor to pay any compensation. A
  minor change is any change which, taking account of the information
  you have given us at the time of booking or which we can reasonably
  be expected to know as a tour operator, we could not reasonably
  expect to have a significant effect on your confirmed holiday.
  b) A general indication is provided in the brochure in relation to the
  itinerary, style of travel, risks involved as well as what is included in
  the safari price, passport, visa and health formalities as well as all
  the costs payable direct in Africa including kitty, optional excursions
  and estimated spending money. This as well as dossier information
  is provided with all reasonable care to the best of the Company's
  knowledge at the time of publishing. Whilst every effort will be made
  to avoid any significant changes, please be aware changes may be
  made at any time. We will endeavour to keep you informed of all
  significant shifts in prices and any itinerary variations prior to
  departure. Please read the information contained in all the Predeparture
  Information Packs as well as any updates sent to you.
  Information and updates provided to you after booking should be
  regarded as superseding prior information received.
  c) The whole philosophy of this style of travel as outlined in the
  brochure is one which allows some alternatives and degree of
  flexibility. The outlined itineraries given for each safari must
  therefore be taken as an indication of what each group should
  accomplish, and not as a contractual obligation on the part of
  Absolute Africa. When necessary, the Company reserves the right to
  make alterations to a trip without notice, including to the itinerary, the vehicles or crew, excursions, accommodation or amenities. These

alterations may be made if in our reasonable opinion it be regarded
  as essential to provide due care or to ensure the satisfactory progress
  of the safari but are not limited to these reasons. Changes in itinerary
  may be caused by local political conditions, flight cancellations,
  mechanical breakdown, road conditions, weather, border restrictions,
  sickness and other unforeseeable circumstances. No refunds will be
  given for services not utilised. It is a fundamental condition of joining
  any of the safaris described in this brochure that you accept this
  flexibility, and acknowledge that delays and alterations and their
  results, such as inconvenience, discomfort, or disappointment are
  possible. If a passenger is unable, or does not choose, to complete an
  itinerary outlined for a trip, the Company is not liable to supply
  alternative itineraries, excursions, accommodations, services or staff
  for the period when the client is not present with the group. No refund
  will also be made in respect of the kitty payment.
  d) We will endeavour to let you know as soon as we can if, through
  no fault of your own, we are forced to significantly alter your safari.
  In the unlikely event of the Company cancelling a safari, all moneys
  paid to the Company will be refunded in full. We shall not be liable to
  you for any incidental expenses incurred by you. Except in the case of
  extraordinary circumstances beyond our control (see clause 13),
  Absolute Africa will not cancel a safari less than 8 weeks prior to
  departure. Other than as provided for in this and the following subparagraphs,
  no refunds will be made and no compensation payable
  in respect of changes to your holiday. Please be aware that in some
  exceptional circumstances there may be a need to unexpectedly take
  unplanned flights over some countries for safety reasons. In the
  event that this happens, you agree that you will be responsible for
  these additional costs.
  e) This sub-paragraph applies only where you have purchased a
  package from us as defined in Paragraph 1 above. If we have to make
  a significant change or cancel, we will tell you as soon as possible
  and if there is time to do so before departure, we will offer you the
  choice of the following options:-
  i. (for significant changes) accepting the changed arrangements or
  ii. purchasing alternative arrangements from us, of a similar
  standard to those originally booked if available (if the chosen
  alternative is less expensive than your original one, we will refund the
  difference but if it is more expensive, we will ask you to pay the
  difference) or
  iii. cancelling the booking and obtaining a full and prompt refund
  of all the money paid– as long as you have given us written
  notification of cancellation within 7 days of the date on which you
  were notified of the alterations.
  If we have to make a significant change or cancel 8 weeks or less
  before departure, subject to the exception in Paragraph 13 below, we
  will pay you the following compensation:

Period before scheduled departure date
  within which a significant change is
  made known to the client.
  More than 55 days  - Nil Compensation
  55-43 days - £10 Compensation
  42-29 days - £20 Compensation
  15-28 days - £30 Compensation
  0-14 days - £40 Compensation

13. Force majeure
  a) We will not accept liability or pay any compensation where the
  performance or prompt performance of our contractual obligations is
  prevented or affected, or you otherwise suffer any loss or damage due
  to circumstances that come under the definition of 'force majeure'. In
  these booking conditions 'force majeure' means any event that we or
  the supplier of the services in question could not foresee or avoid
  even with all due care. Such events include but are not limited to war,
  the threat of war, insurrection, riots, strikes, civil action decisions by
  governments or governing authorities, natural disaster, bad weather,
  technical or maintenance problems with the transport, criminal and
  terrorist acts or similar circumstances beyond our control.

14. If you have a complaint

a) If you have a problem during your safari it is your responsibility
  to ensure, at the earliest possible opportunity, that any perceived
  failure in the performance or improper performance of the contract
  whether by the company or its suppliers is communicated to the
  Safari Leader or supplier so that the concerns can be addressed. With
  regard to any perceived unresolved serious complaint, please provide
  written details to the Safari Leader or supplier. We strongly
  recommend you communicate any complaint to the supplier of
  services and the Safari leader during your safari. Failure to do so
  may affect our ability to investigate the matter complained of, and
  your rights under the contract. Until we know about a problem or
  complaint, we or the supplier cannot begin to resolve it. If your
  complaint or problem is not resolved to your satisfaction you must
  write to us within 28 days of the Safari completion date. Please give
  your booking reference number and any other relevant information.

15. Our Liability to you

a) Non-package bookings: We are only liable for making a
  responsible choice of supplier or subcontractor to carry out the
  services provided for you. However, in the event that we are found
  liable on any basis whatsoever our maximum liability to you is limited
  to twice the cost of the booking in question. We do not limit any
  Safari Leader. A booking is accepted on the strict understanding that
  the client undertakes to comply with the laws, customs, foreign
  exchange, drug and all other regulations of all countries visited on
  safari, as well as all hygiene, safety and security rules as outlined by
  the Safari Leader in regards to day to day life of the group on the
  expedition vehicle. Do be aware that in the event that a client is found
  violating such rules or laws and regulations or otherwise prejudicing
  the safety or well being of the group or progress of the trip, we may
  terminate your trip with us without any liability on our part. liability we may have for death or personal injury which arises as a result of our negligence.

b) Except in instances of personal injury or death, where the
  Company is found to be liable for damages in respect of its failure to
  carry out the contract, the maximum amount of such damages,
  compensation and loss of enjoyment will normally, but not
  necessarily, be limited to the basic safari price. The client
  acknowledges that in many African countries we visit the local
  vehicle insurance includes either very limited passenger accident
  liability or none at all. In any event, you are strongly advised to insure
  yourself against any possible risk that may occur and in particular to
  ensure that you carry proof of insurance with you.
  c) No servant, agent, or authorised representative of the Company
  has authority to commit the Company to any liability whatsoever and
  we will not be bound by any statement or representations unless it is
  in writing and signed by the Director.
  d) Package bookings. For package bookings we accept responsibility
  for the full and proper performance of your safari as described on our
  website or in our brochure. If any part of your safari is not provided
  as promised, due to the fault of our employees, agents or suppliers,
  we will pay you appropriate compensation if this has affected the
  enjoyment of your safari. Subject to paragraphs 15 b) (i), (ii), (iii),
  (iv) below, our liability in all cases shall be limited to a maximum of
  twice the cost of your safari.
  (i) We accept responsibility for death, injury or illness caused
  by the negligent acts and/or omissions of our employees or agents,
  our suppliers and sub contractors whilst acting within the scope of
  or in the course of their employment in the provision of your safari.
  Please note however that we will not be liable for any injury, illness or
  death or consequent losses suffered by you or any member of your
  party where such injury, illness or death was not caused by lack of
  reasonable care/skill on our part or that of our suppliers in
  performing our obligations under the contract.
  (ii) We will not be responsible for any claim arising as a result
  of any or all of the following;-
  1) the fault of the person(s) affected or any member(s) of their party or
  2) the fault of a third party not connected with the provision of your
  safari which we could not have predicted or prevented or
  3) the fault of anyone who is not carrying out work for us (generally
  or in particular) at the time or
  4) an event or circumstance that we or the supplier(s) of the service
  in question could not have predicted or prevented. This may include
  (but is not limited to) an occurrence of force majeure as described in
  these booking conditions.
  (iii) In respect of travel by sea, rail and air, and the provision of
  accommodation, our liability will be governed by and limited in
  accordance with the relevant international conventions including, for
  carriage by air the Warsaw Convention 1929, and the Montreal
  Convention 1999, for carriage by sea, the Athens Convention 1974 for
  travel by rail, the Berne Convention and for accommodation
  arrangements the Paris Convention 1962. The provisions of these
  Conventions and any other convention in force at the time of your
  holiday are incorporated into these booking conditions and form part
  of your contract. Copies of these international conventions are
  available upon request at our offices.
  (iv) In respect of claims for death and personal injury we will not
  be liable for any loss of profit or loss of business or any form of
  consequential loss or damage, whether or not arising as a result of
  physical damage to property and regardless of the actual cause of
  such loss or damage.
  (v) Whilst all care will be taken to select reputable operators and
  suppliers, you accept that many of the local excursions available
  during your trip are booked directly with and delivered by local
  operators. Your participation in optional excursions is your own
  decision and are undertaken at your own risk. Optional excursions of
  this type do not form part of your contract with Absolute Africa,
  therefore we cannot accept responsibility for any kind of loss damage
  or injury suffered whilst using such services.
  (vi) The promises we make to you about the services we have
  agreed to provide or arrange as part of our contract - and the laws
  and regulations of the country in which your claim or complaint
  occurred - will be used as the basis for deciding whether the services
  in question had been properly provided. If the particular services
  which gave rise to the claim or complaint complied with local laws
  and regulations applicable to those services at the time, the services
  will be treated as having been properly provided. This will be the case
  even if the services did not comply with the laws and regulations of the
  UK which would have applied had those services been provided in the UK.

16. Supplier conditions of carriage

a) Locally arranged transport including landcruisers, jeeps, trains,
  ferries, river craft, buses or coaches are often used on safaris. Where
  this is the case the client agrees that the obligation of the Company
  to the client is to select normally competent, independent subcontractors
  to provide such transport and any other services related
  to the trip and in doing so to exercise reasonable care in their
  selection. The client agrees to also abide by the terms and conditions
  of all such carriers related to the trip.

17. Behaviour

a) The safaris are participatory group expeditions. At the same time
  the decision of the Safari Leader will be final in all matters relating
  to the organisation, progress, safety, and well being of the expedition,
  and the client understands that they must abide by the Safari
  Leader's authority and comply with all reasonable requests of the

18. Marketing materials

a) Any likeness or image of you secured or taken on any of our
  safaris may be used by the Company without charge in all media for
  bona fide promotional or marketing purposes such as in brochures,
  slides, video shows and the internet.

19. Passports, Visas and Health

a) It is your responsibility to be in possession of a valid passport and
  any necessary visas or health documents. Requirements may change
  and you must check the up to date position in good time before
  departure. The name in the passport must match the name on your
  ticket where provided. It is recommended that your passport is valid
  for at least 6 months beyond your planned return date. If you are not
  a British citizen, you should contact your Embassy for information
  and advice on the passport and visa requirements of the countries
  you propose to visit. We also cannot accept liability or consider
  refunds for clients who cannot travel because of incomplete or
  incorrect documentation.
  b) The Foreign & Commonwealth Travel Advice Unit may publish
  information about your destination on the internet www.fco.gov.uk.
  The Department of health website at www.doh.gov.uk also provides
  health advice for travellers. If you are not a British citizen, you should
  check the equivalent sites in your home country.
  c) Any information or advice provided by the Company on matters
  such as visas, medications, vaccinations, climate, clothing,
  baggage, special equipment, permits, which truck or crew you will
  have, specific itinerary details etc, is given in good faith to the best
  of our knowledge at the time, but without responsibility on the part of
  the Company as to individual requirements for specific trips. The
  passenger accepts responsibility for obtaining any necessary visas
  and travel documents including a valid passport as required for the
  entire duration of the safari.
  d) Countries on route may be regarded as politically unstable, or
  have regions of some political insecurity. The client is then advised to
  keep themselves informed of current Foreign Office Travel advice in
  respect of the countries to which we travel.
  e) There is no free health service in the countries on route and prior
  to the safari you are required to consult with a qualified medical
  practitioner/travel clinic as to all health issues and diseases that
  may arise on safari such as malaria, as well as to obtain the
  appropriate International Certificates of Vaccination valid for the
  duration of the expedition.

20. Data Protection

a) For the purposes of the Data Protection Act 1998 we, Absolute
  Africa, are a data controller. In order to process your booking and to
  ensure that your travel arrangements run smoothly and meet your
  requirements we need to collect certain personal details from you.
  These will include, where applicable, the names and addresses of
  party's members, credit/debit card or other payment details and
  special requirements such as those relating to any disability or
  medical condition which may affect the chosen holiday arrangements
  and any dietary restrictions which may disclose your religious beliefs.
  If we need any other personal details, we will tell you before we obtain
  them from you. We must pass on your personal details to the
  companies and organizations who need to know them so that your
  holiday can be provided (for example your hotel, transport companies,
  credit/debit company or bank). The information may also be provided
  to security or credit checking companies, public authorities such as
  customs/immigration if required by them, or as required by law.
  b) We have appropriate security measures in place to protect the
  personal details you give us. As your travel arrangements are to take
  place outside the European Economic Area, (EEA), controls on data
  protection in your destination may not be as strong as the legal
  requirements in this country. We will not however, pass any
  information on to any company and/or organisation not responsible
  for providing any part of your travel arrangements. Where you provide
  us with personal details relating to any special requirements such as
  those mentioned above, you consent to this information being passed
  onto any organisation or companies responsible for any part of your
  travel arrangements whether in the EEA or not. If we cannot pass this
  information to the relevant suppliers, we cannot provide your travel
  arrangements.
  c) We are entitled to assume you do not object to our doing any of
  the things mentioned above unless you tell us otherwise in writing.
  You are generally entitled to ask us (by letter or e-mail) what details
  of yours are being held or processed, for what purpose and to whom
  they may be or have been disclosed. We will charge a fee to respond
  to such a request. In limited circumstances we are entitled to refuse
  your request. Except where expressly permitted by the Data
  Protection Act 1998, we will only deal with the personal details you
  give us as set out above unless you agree otherwise. For example, if
  we wish to use any of your personal details for marketing purposes,
  we will tell you this when we ask for your details and give you the
  opportunity to say no if you do not want us to do so.