★Explorez la beauté de cinq pays d'Amérique du Sud
Embarquez pour un voyage qui vous fera découvrir des paysages à couper le souffle de l'autre côté du globe.
★Visitez le Machu Picchu, l'une des sept nouvelles merveilles du monde
Touchez l'ancienne civilisation qui a résisté à l'épreuve du temps pendant des millénaires.
Prenez le train jusqu'au sommet du Corcovado
Rendez hommage à la célèbre statue du Christ Rédempteur.
★Pénétrez dans la forêt amazonienne, le "poumon de la Terre"
Explorez le royaume magique de la diversité de la faune et de la flore.
Aujourd'hui, vous arriverez au Brésil, le plus grand pays d'Amérique du Sud. Notre guide vous accueillera à l'aéroport de Rio de Janeiro. Après l'accueil à l'aéroport, nous vous conduirons à l'hôtel désigné pour l'enregistrement, ce qui vous permettra de vous détendre et de vous remettre de votre long vol, vous préparant ainsi au merveilleux voyage qui vous attend.
Repas : N/A
Hébergement : Windsor Excelsior, South American, ou équivalent
Point de départ
Dufry Cdm Airj, Duque de Caxias, Rio de Janeiro 25085, Brazil
00:00 - 23:55
Après le petit-déjeuner à l'hôtel, nous nous rendrons en voiture au Christ Rédempteur. En chemin, vous traverserez de belles zones forestières pour admirer l'impressionnante statue du Christ Rédempteur, l'un des monuments les plus célèbres au monde. Cette statue de 38 mètres de haut, décorée dans le plus pur style Art déco avec des mosaïques de stéatite, tend les bras comme pour bénir la ville. Vous aurez également une vue sur le pont de Niteroi.
Ensuite, nous visiterons la promenade du front de mer, le mémorial de la Seconde Guerre mondiale et la cathédrale de Rio, au design unique. Nous verrons également l'extérieur du Musée de demain, construit pour les Jeux olympiques d'été de 2016 à Rio.
Dans l'après-midi, nous prendrons un téléphérique pour monter au Pain de Sucre. Vous monterez par le premier téléphérique jusqu'au Morro da Urca, qui culmine à 220 mètres et dispose de snack-bars, de boutiques de souvenirs, d'un petit amphithéâtre et d'un héliport. La deuxième étape vous mènera au sommet du Pain de Sucre, à 395 mètres d'altitude, nommé ainsi par les Portugais en référence à la forme du pain de sucre qu'ils utilisaient pour transporter le sucre. De là, vous pourrez profiter d'une vue panoramique de Rio, notamment des plages de Copacabana, Ipanema et Leblon, ainsi que de Botafogo et Flamengo, qui mènent au centre-ville, au Christ Rédempteur et au pont Rio-Niteroi. Nous visiterons également les marches colorées de Selarón dans le quartier de Lapa.
Repas : Petit déjeuner
Hébergement : Windsor Excelsior, South American, ou équivalent
Après le petit-déjeuner, vous vous rendez à l'aéroport pour prendre votre vol à destination de São Paulo. À votre arrivée, vous serez pris en charge à l'aéroport. Profitez d'une demi-journée pour visiter São Paulo, la plus grande ville de l'hémisphère sud. Votre premier arrêt se fera sur la place Pracada Se, le point central de São Paulo et le point de référence pour toutes les routes. Vous y visiterez l'impressionnante cathédrale métropolitaine de São Paulo (Catedral da Sé de São Paulo) de l'extérieur. Cette cathédrale de style néogothique avec ses flèches jumelles est non seulement la plus grande église de São Paulo, mais aussi la quatrième plus grande cathédrale néogothique au monde.
Ensuite, vous visiterez l'extérieur du musée du palais d'Ipiranga et admirerez le jardin royal de style européen et la place de l'Indépendance. Vous visiterez également le célèbre quartier oriental, Liberdade, qui abrite de nombreux résidents asiatiques de Chine, de Corée et du Japon, ce qui lui confère un caractère nettement oriental. Ce quartier est l'une des principales zones commerciales de São Paulo. Ne manquez pas l'Avenida Paulista, souvent appelée la "Cinquième Avenue de l'Amérique du Sud", qui est connue comme le Wall Street brésilien. C'est l'un des centres financiers les plus importants d'Amérique du Sud, avec de nombreux bureaux de sociétés internationales, des banques célèbres, des restaurants haut de gamme et des rues commerçantes.
Enfin, visitez le parc Ibirapuera. Conçu dans les années 1950 par l'architecte paysagiste Roberto Burle Marx (1909-1994) et l'architecte moderniste Oscar Niemeyer (1907-2012), le parc a été créé pour célébrer le 400e anniversaire de São Paulo. C'est un mélange parfait de verdure naturelle et de riche patrimoine culturel, ce qui en fait l'un des parcs les plus populaires du Brésil. Vous pourrez y admirer la statue du pionnier et le monument du constitutionnaliste.
Repas : Petit-déjeuner
Hébergement : Bourbon Ibirapuera, Novotel Jaragua, ou équivalent.
Après le petit-déjeuner, vous aurez du temps libre à São Paulo avant de vous rendre à l'aéroport pour votre vol à destination d'Iguazu. A votre arrivée à Iguazu, vous serez transféré à votre hôtel pour l'enregistrement.
Repas : Petit déjeuner
Hébergement : ORQUIDEA (Argentine) / JL Bourbon (Brésil) ou équivalent
Nous nous rendrons du côté brésilien des chutes d'Iguazu, la plus large chute d'eau au monde. Inscrites au patrimoine mondial de l'UNESCO en 1984 et figurant parmi les sept nouvelles merveilles de la nature depuis le 12 novembre 2011, les chutes d'Iguazu offrent divers points d'observation, avec des vues spectaculaires depuis différents endroits, directions et hauteurs.
Dans le parc national d'Iguazu, en Argentine, nous visiterons la Gorge du Diable, la chute d'eau la plus spectaculaire du parc. Cette chute d'eau de 82 mètres de haut et de 120 mètres de large vous laissera bouche bée. Nous marcherons le long de divers sentiers menant au sommet des chutes d'eau, offrant une vue à couper le souffle sur les 275 chutes différentes, créant ainsi une scène majestueuse.
Repas : Petit déjeuner
Hébergement : ORQUIDEA (Argentine) / JL Bourbon (Brésil) ou équivalent
Nous explorerons le côté argentin des chutes d'Iguazu, qui enjambent la gorge séparant l'Argentine et le Brésil. Après la visite des chutes, nous prendrons un vol de nuit pour Buenos Aires, la capitale de l'Argentine. À notre arrivée, nous nous installerons dans un hôtel local pour nous reposer et nous préparer à la prochaine étape de notre voyage.
Repas : Petit déjeuner
Hébergement : LIBERTADOR / NH Tango ou équivalent
Après le petit-déjeuner, nous commencerons notre visite de la ville de Buenos Aires vers 9 heures, qui durera environ 4 heures.
Buenos Aires, qui signifie "bon air" en espagnol, est la capitale de l'Argentine et le centre politique, économique et culturel du pays, souvent appelé le "Paris de l'Amérique du Sud". En 2007, elle a été classée troisième plus belle ville du monde. Les points forts de cette ville dynamique sont le tango, le football et les barbecues, ainsi que l'architecture coloniale, le design moderne, les cafés littéraires, les divers musées, le tango de rue et les marchés d'antiquités.
Nous visiterons les principales attractions de Buenos Aires, notamment la place du Congrès, le théâtre Colon (extérieur), l'avenue 9 de Julio, l'Obélisque, la Plaza de Mayo, le palais présidentiel (Casa Rosada), la cathédrale de Buenos Aires, San Telmo, le quartier de La Boca, Caminito, Puerto Madero et l'élégant pont de la Femme.
Repas : Petit déjeuner
Hébergement : LIBERTADOR / NH Tango ou équivalent
Après le petit-déjeuner, nous entamerons une excursion de 8 heures dans une estancia argentine traditionnelle. Nous nous joindrons à un groupe et nous rendrons au ranch, où vous pourrez monter à cheval, faire une promenade en calèche, déguster des vins fins, savourer un festin au barbecue et assister à des danses traditionnelles gauchos et à des spectacles équestres.
C'est dans les vastes prairies de la Pampa que vivent les Gauchos, descendants d'Espagnols et d'Indiens d'origine mixte, forts et habiles. Ils pratiquent généralement l'élevage et sont connus pour leurs talents exceptionnels de cavaliers. Certains domaines et ranchs près de Buenos Aires ont été transformés en attractions touristiques, offrant aux visiteurs un aperçu de la vie et de la culture des Gauchos.
Au ranch Gaucho, vous pourrez visiter leurs maisons, acheter de l'artisanat, déguster de la viande grillée et du thé au maté, assister à des spectacles équestres et même monter à cheval ou faire une promenade en calèche. Ensuite, vous retournerez à l'hôtel.
Repas : Petit-déjeuner, déjeuner de spécialité
Hébergement : LIBERTADOR / NH Tango ou équivalent
Vers 8 heures du matin, nous vous transférerons de votre hôtel de Buenos Aires au port, où vous prendrez un ferry pour Colonia del Sacramento, en Uruguay, pour une visite d'une journée complète d'une durée d'environ 11,5 heures. Colonia del Sacramento est la plus ancienne ville d'Uruguay, avec son quartier historique classé au patrimoine mondial de l'UNESCO. La ville comprend des parcs et des jardins propres, des rues pavées tranquilles et des kilomètres de plages. Vous pourrez y admirer de nombreux bâtiments espagnols, portugais et post-coloniaux.
Parmi les attractions célèbres, citons la basilique du Saint-Sacrement, la plus ancienne église d'Uruguay, et le pont-levis Puerta de Campo, construit en 1745. Après la visite, nous vous transférerons à la gare routière du port pour prendre un bus touristique à destination de Montevideo, la capitale de l'Uruguay. A votre arrivée, vous vous installerez dans un hôtel avec vue sur la mer.
Repas : Petit déjeuner
Hébergement : Mercure Montevideo Punta Carretas (chambre avec vue sur la Rambla) ou équivalent.
Après le petit-déjeuner, nous commencerons une visite d'une journée complète de Punta del Este, également connue sous le nom de East Cape ou East Knoll, d'une durée d'environ 11,5 heures.
Punta del Este est l'une des stations balnéaires les plus avancées et les plus branchées d'Amérique du Sud. Nous nous arrêterons d'abord à Piriápolis, la première station estivale d'Uruguay, connue pour ses charmantes plages de sable blanc, ses collines et sa beauté pittoresque entourée de pins et d'eucalyptus. Nous nous dirigerons ensuite vers la ville, qui combine différents styles architecturaux européens. Notre visite commencera le matin, en passant par les zones côtières de Montevideo et de Canelones.
Vous explorerez les paysages pittoresques entourés de montagnes, de pins et d'eucalyptus et découvrirez le mysticisme des Templiers et l'alchimie à travers les œuvres de Humberto Pittamiglio à la source d'eau Las Flores. Nous continuerons par la route 10, qui offre des vues sur le Rio de la Plata, jusqu'à Piriápolis, fondée par Francisco Piria en 1890. Nous visiterons l'hôtel Argentino et la colline San Antonio, en nous arrêtant au point de vue panoramique.
Pendant le trajet, nous verrons la Casa Pueblo, une maison blanche au bord de l'eau construite par le célèbre artiste uruguayen Pablo. Nous arriverons à Playa Mansa à Punta del Este, en passant par le port de Candelaria, où le Rio de la Plata se jette dans l'océan. Vous pourrez également voir l'île de Lobos et son phare. Ensuite, nous visiterons le monument emblématique de La Mano, où vous aurez du temps libre pour prendre des photos, déjeuner et explorer à votre guise.
Après le rassemblement, nous traverserons le quartier de Beverly Hills avec ses manoirs et ses grands jardins, la communauté Marconi et El Cantegril, le quartier le plus ancien et le plus célèbre de Punta del Este. Enfin, nous retournerons à l'hôtel à Montevideo.
Repas : Petit déjeuner
Hébergement : Mercure Montevideo Punta Carretas (chambre avec vue sur la Rambla) ou équivalent.
Nous commencerons une demi-journée de visite de Montevideo vers 8 heures ou 13 heures, pour une durée d'environ 3 heures. Montevideo est une ville qui allie le charme moderne et classique, avec de nombreux bâtiments du 19e et du début du 20e siècle, des parcs bien entretenus, des monuments historiques et de belles plages. Au cours de cette excursion, vous visiterez la vieille ville, la place de l'Indépendance avec le mausolée souterrain d'Artigas, le marché du port et le palais législatif. Une statue de Confucius, offerte à Montevideo par le gouvernement de la ville de Taipei, se dresse dans le parc Rodo. Vous verrez également l'extérieur du bâtiment du siège du Mercosur.
Ensuite, vous dominerez le littoral et explorerez les quartiers romantiques d'El Prado, l'élégant quartier résidentiel de Carrasco et les ports historiques de Gotán et Pocitos. Nous passerons devant l'impressionnant casino de Carrasco. Après la visite, nous vous transférerons à l'aéroport pour votre vol vers Santiago du Chili. A votre arrivée, nous organiserons votre accueil à l'aéroport et votre enregistrement à l'hôtel.
Repas : Petit déjeuner
Hébergement : Marina Las Condes / Holiday Inn ou équivalent
Nous commencerons un tour de ville de Santiago (Chili) à 8 heures du matin, d'une durée approximative de 4 heures.
Au cours de cette visite, vous vous immergerez dans la culture de cette ville entourée par la cordillère des Andes et découvrirez ses principaux points d'intérêt et ses histoires célèbres. Notre visite de la ville comprendra les attractions suivantes :
Plaza de Armas : Le cœur du centre historique de Santiago, qui marque la fondation de la ville et sa riche histoire.
Providencia : Important quartier résidentiel et commercial, c'est le cœur animé de Santiago.
Parc du Bicentenaire : L'un des parcs les plus importants de la région métropolitaine, idéal pour les loisirs et la détente.
Marché central : Un marché historique de Santiago qui offre une occasion unique de déguster des fruits de mer frais et de découvrir la culture culinaire locale.
Cette visite vous permettra de comprendre l'histoire et le charme moderne de Santiago.
Repas : Petit déjeuner
Hébergement : Marina Las Condes ou équivalent
Nous partirons de Santiago pour visiter Valparaiso et Viña del Mar, deux villes représentatives de la préservation et de la transformation des espaces urbains le long de la côte centrale du Chili. Sur le chemin de la première destination, nous ferons une courte halte avant de continuer vers Valparaiso. À notre arrivée, nous ferons le tour des collines, en passant par Florida Hill, où se trouve l'une des maisons du poète Pablo Neruda, La Sebastiana. Nous prendrons quelques photos, puis nous nous rendrons dans un restaurant pour déjeuner tout en profitant de la vue sur la baie.
Ensuite, nous visiterons le centre historique du port, en admirant les anciens ascenseurs et la place Sotomayor. Ensuite, nous nous rendrons à Viña del Mar, en nous arrêtant à la célèbre Horloge fleurie. Nous visiterons le musée Fonck, qui abrite des statues Moai originales de l'île de Pâques. Enfin, nous nous arrêterons sur une plage pour nous promener et profiter du paysage côtier. Plus tard, nous monterons dans le véhicule et retournerons à Santiago.
Repas : Petit déjeuner
Hébergement : Marina Las Condes ou équivalent
Aujourd'hui, nous prendrons un vol pour Lima, au Pérou. A l'arrivée, nous organiserons l'accueil à l'aéroport et l'enregistrement à l'hôtel.
Repas : Petit déjeuner
Hébergement : Holiday Inn Lima Miraflores, Jose Antonio Lima, Hilton Garden Inn Miraflores, ou équivalent.
Après le petit-déjeuner, nous prendrons un vol pour Puerto Maldonado (arrivée avant 11 heures), connue comme la capitale de la biodiversité. À votre arrivée, vous commencerez votre aventure amazonienne par une promenade en bateau de 25 minutes le long de la rivière Madre de Dios, de couleur argileuse, jusqu'à l'hôtel. Le déjeuner sera servi sous forme de buffet au restaurant Casa Grande, dans la palmeraie. Après le déjeuner, nous commencerons une promenade dans la nature le long du sentier Concepcion, qui vous permettra de découvrir l'écosystème complexe du bassin de l'Amazone.
Au crépuscule, nous ferons un tour de rivière pour observer la transition fascinante de la forêt tropicale entre le jour et la nuit, les animaux et oiseaux diurnes cédant la place à des espèces spécialement adaptées à la nuit. Essayez de repérer les étoiles scintillantes sur les rives de la rivière dans l'hémisphère sud. Le dîner sera servi au restaurant, qui propose des plats inspirés de l'Amazonie. Après le dîner, retournez dans votre chambre pour écouter les sons intrigants de la forêt tropicale la nuit.
Repas : Petit-déjeuner, déjeuner, dîner
Hébergement : Inkaterra Hacienda Concepcion ou équivalent
Après le petit-déjeuner, nous visiterons le lac Sandoval, un lac en arc de cercle semblable à un miroir, situé dans la réserve nationale protégée de Tambopata. Nous marcherons le long d'un sentier de forêt tropicale ensoleillé pour atteindre le lac. Embarquez dans une pirogue en bois et pagayez tranquillement à travers le ruisseau jusqu'au lac pittoresque entouré de palmiers. Le lac abrite diverses espèces d'oiseaux, des loutres géantes en voie de disparition, des singes hurleurs rouges, des aras, des anacondas, des tortues à cou latéral et des caïmans noirs. Ensuite, retour à l'Inkaterra Hacienda Concepcion pour le déjeuner.
Dans l'après-midi, nous vous recommandons d'escalader l'exaltante passerelle Inkaterra Canopy Walkway, un système de ponts suspendus de 344 mètres (1 135 pieds) de long, composé de sept ponts suspendus éco-conçus, reliés à huit plates-formes d'observation situées au-dessus du sol de la forêt. C'est une occasion inoubliable d'observer la forêt tropicale d'en haut et de profiter de vues à couper le souffle. Grimpez sur la première tour, qui s'élève à 38 mètres de haut, et observez les toucans, les pics, les perroquets, les singes et les paresseux à trois orteils. Vous pouvez également choisir de passer une nuit dans un lodge spécialement conçu pour la cime des arbres, moyennant un supplément. Après votre retour au lodge, vous pourrez faire une visite nocturne de la forêt, muni d'un équipement d'éclairage pour observer l'activité accrue des animaux et les sons dans la forêt environnante. Observez divers amphibiens, oiseaux, mammifères et une riche végétation. De retour au lodge, vous pouvez participer aux présentations quotidiennes sur la nature au centre écologique ou réserver un luxueux traitement de spa pour vous-même. Le dîner commencera à 19 heures.
Repas : Petit-déjeuner, déjeuner, dîner
Hébergement : Inkaterra Hacienda Concepcion ou équivalent
Réveillez-vous au son de la forêt tropicale, des perroquets qui volent dans les arbres et des singes qui se balancent à la cime des arbres. Après le petit-déjeuner, vous quitterez l'hôtel à 10 heures. Embarquez à bord d'un bateau en bois motorisé pour un voyage aller-retour de 25 minutes le long de la rivière Madre de Dios, puis dirigez-vous vers l'aéroport pour votre vol à destination de Cusco (veuillez réserver un vol dont le départ est prévu après 11 heures). A votre arrivée, nous organiserons votre accueil à l'aéroport.
Dans l'après-midi, votre guide vous fera visiter cette ville historique. Cusco, ancienne capitale de l'Empire Inca, est entourée de montagnes majestueuses et de forêts luxuriantes, ce qui lui a valu le surnom de "Joyau des Andes". Tout d'abord, nous apprécierons la vue sur la ville de Cusco depuis la place San Cristobal. Ensuite, nous visiterons le marché San Pedro pour goûter aux saveurs locales et découvrir les produits cultivés dans la région qui approvisionnent toute la ville.
Ensuite, nous visiterons le majestueux temple Korikancha, également connu sous le nom d'"Enceinte d'or" en raison de ses murs dorés. Nous visiterons également l'église Santo Domingo. Nous marcherons de la communauté artisanale de San Blas à la rue Hatun Rumiyoc, en nous arrêtant pour voir l'extérieur du Palais Inca Roca (aujourd'hui le Palais de l'Archevêque) et la fameuse Pierre à Douze Angles. Nous continuerons jusqu'à la place principale pour visiter la cathédrale de Cusco, qui abrite des chefs-d'œuvre d'architecture coloniale d'une valeur inestimable.
Repas : Petit déjeuner
Hébergement : Hôtel Xima Cusco, Jose Antonio Cusco, ou équivalent.
Aujourd'hui, nous visiterons la Vallée sacrée, une région des Andes entourant la rivière Urubamba, connue pour son climat favorable et son sol fertile, ce qui en a fait le cœur de l'Empire inca. En chemin, nous nous arrêterons à Awanacancha pour observer les camélidés andins, tels que les lamas et les alpagas, et découvrir les techniques traditionnelles de teinture et de tissage des habitants.
Ensuite, nous visiterons l'impressionnant site archéologique de Pisac, situé au-dessus de la ville de Pisac, l'un des plus beaux sites de la Vallée sacrée. Nous explorerons le village colonial de Pisac et aurons le temps de faire des achats d'artisanat local. Au marché de Pisac, l'un des plus grands de la Vallée sacrée, vous trouverez les meilleurs articles faits à la main, qui attirent de nombreux touristes. Le marché est ouvert tous les jours, mais les jours les plus fréquentés sont le mardi, le jeudi et le dimanche. Nous visiterons ensuite l'étonnant musée Inkariy pour en savoir plus sur les connaissances culturelles qu'il renferme. Le musée comprend de nombreuses salles d'exposition présentant des objets provenant de diverses cultures précolombiennes représentatives de l'ancien Pérou. Ensuite, nous déjeunerons dans un restaurant local et retournerons à Cusco.
Repas : Petit-déjeuner, déjeuner
Hébergement : Hôtel Xima Cusco, Jose Antonio Cusco, ou équivalent.
Le matin, nous nous rendrons à la gare de Poroy ou d'Ollantaytambo pour prendre un train à destination de l'une des sept nouvelles merveilles du monde, le Machu Picchu. Nous arriverons à la gare d'Aguas Calientes, où le personnel vous aidera à monter dans le bus pour le site du Machu Picchu, en gravissant la route sinueuse qui mène aux ruines.
Machu Picchu, situé dans le magnifique canyon de la rivière Urubamba, est connu comme la "Cité perdue des Incas". Elle comprend des terrasses, des temples, des escaliers et des zones urbaines à couper le souffle. Guidé par un expert, vous explorerez le site du Machu Picchu et découvrirez son histoire et sa culture.
Après la visite, nous prendrons le bus pour retourner à Aguas Calientes. Plus tard, nous prendrons le train pour retourner à Ollantaytambo, suivi d'un transfert en voiture jusqu'à Cusco.
Repas : Petit-déjeuner, déjeuner
Hébergement : Hôtel Xima Cusco, Jose Antonio Cusco, ou équivalent.
Le matin, nous prendrons un vol pour Lima, avec prise en charge à l'aéroport à l'arrivée (veuillez réserver un vol arrivant avant midi). À 14 heures, notre guide vous emmènera visiter Lima, en explorant les places et les rues de la ville pendant environ 3,5 heures. Nous commencerons par le Parque del Amor (Parc de l'Amour) à Miraflores, qui offre des vues spectaculaires sur l'océan Pacifique.
Ensuite, nous visiterons l'extérieur de Huaca Pucllana, une pyramide cérémonielle représentant l'histoire culturelle de Lima. Nous nous rendrons ensuite sur la place principale de Lima, également connue sous le nom de Plaza de Armas, qui abrite le palais présidentiel et l'hôtel de ville. La fontaine centrale en bronze de la place date de 1650. Elle est entourée de bâtiments tels que le palais présidentiel, l'hôtel de ville de Lima et la cathédrale de Lima, qui mettent en valeur l'art architectural espagnol. Sur la place principale, vous découvrirez son importance dans la vie politique péruvienne, notamment l'assassinat du fondateur de Lima, Pizarro, en 1541, et la déclaration d'indépendance du Pérou par le général San Martin en 1821. Nous visiterons également la cathédrale de Lima, un important édifice religieux, et le couvent Santo Domingo, avec ses magnifiques couloirs, où Saint Martin de Porres et Sainte Rose de Lima ont marché au XVIIe siècle.
Note : La cathédrale de Lima est fermée lors de certaines fêtes nationales et les samedis après-midi et dimanches matin. Pendant ces périodes, nous visiterons le musée d'art de Lima (MAL) à la place.
Repas : Petit déjeuner
Hébergement : Holiday Inn Lima Miraflores, Jose Antonio Lima, Hilton Garden Inn Miraflores, ou équivalent.
Après le petit-déjeuner, vous aurez du temps libre pour profiter de vos derniers moments à Lima. En fonction de l'horaire de votre vol de retour, nous organiserons votre transfert à l'aéroport, concluant ainsi cet inoubliable voyage en Amérique du Sud. Nous espérons que vous rentrerez chez vous avec de merveilleux souvenirs.
Repas : Petit déjeuner
Hébergement : N/A
Point d’arrivée
International Potato Center, Av. La Universidad 1895, Lima, Lima Province 15024, Peru
00:00 - 23:55
Updated T&Cs for booking made 23rd November 2022 or later:
Terms and Conditions
Please read the following Terms and Conditions carefully before placing Your Order.
For overnight package, price is base on 2Adults, please make sure to pay single supplement if purchase 1 person travel only.
Tel: 1800 718 558
Email: [email protected]
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For any immediately departure , please contact us directly.
These Terms and Conditions constitute a contract between the customer (You) and Delightful Travel.
In these Terms and Conditions We, Our or Us means Delightful Travel; and You or Your means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website and Delightful Travel Products means purchased from Delightful Travel through the website.
By browsing the Website, or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Delightful Travel Products.
The Agreement together with Your Order constitute the entire agreement between Us and You for the supply of Delightful Travel Products. The Agreement cannot be varied unless We agree to vary it in writing or by email.
If you are under the age of eighteen (18) years you cannot place Orders with Delightful Travel By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years.
After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms and conditions of each supplier you have booked with will apply to your booking. It is your responsibility to make yourself aware of those other terms and conditions.
All prices that we quote are in Australian Dollars and based on twin share accommodation unless otherwise stated. Please note that prices quoted are subject to change at the discretion of the Supplier prior to booking. Price changes may occur after booking because of matters outside our control which increase the cost of the Product. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact us on 1800 718 558 or email to [email protected] for up-to-date prices. Even if paid in full, a price may change because of matters outside our control.
Prices may include applicable taxes. Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports. Cruise bookings may be subject to port taxes and other fees which are also subject to change.
A variety of fees and surcharges may be payable to us, including booking or reservation fees, cancellation and amendment fees, credit card merchant fees, insurance claim processing fees or fees for ad-hoc services performed as required. Please ask us for a schedule of our current service fees and charges.
Payment by credit card will incur a surcharge to offset our cost of acceptance of payment by credit card. The surcharge varies depending on Credit Card Type, it is your responsibility to advise the correct Credit Card type to ensure that the appropriate surcharge is applied. All About Travel accepts no responsibility for an inappropriate surcharge being applied if the correct Card type has not been advised, and the surcharge applied shall not be refundable.
You authorize us to charge all monies payable by you in relation to any booking we make on your behalf or other services we have procured or provided to the credit card or debit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.
You will be required to pay a deposit (or deposits) when booking. The deposit amount varies depending on the Product booked and lead time to travel. In some instances, full payment is required at the time of booking and your Consultant will advise the deposit amount at the time of booking. All deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Australian Consumer Law). Where a deposit has been collected, final payment is required to pay on schedule time. Failure to make payment by the due date may result in your booking being cancelled and deposits forfeited.
Payments made by direct deposit may take up to three business days to process. If you are paying by this method, you will need to make the payment at least three business days prior to the actual due date. You must notify your Consultant of your payment once it has been made.
Payments made by personal cheque (excluding bank cheques) require five business days to process. If you are paying by this method, you will need to make the payment at least five business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us or to a Supplier, including any liability in respect of cancellation fees, before refunding the balance to you.
We act as an agent for and sell various travel related products as an agent on behalf of numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as travel wholesalers (“Suppliers”). Any brochures provided by us to you are supplied by Suppliers, or are prepared by us based on content supplied by Suppliers, and we accept no liability for errors in that material. Your oral and written instructions to us are authority for us to make travel bookings on your behalf and to arrange relevant contracts between you and the applicable Supplier. Notwithstanding this authority, we are not your agent and do not have any fiduciary duty to you. We exercise care in the selection of reputable Suppliers, but we are not ourselves a provider of travel services and have no control over, or liability for, the Products provided by the Suppliers, who are third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by the Supplier. We recommend that you read them before finalizing the transaction and we can provide you with copies of the relevant terms and conditions on request. Your legal rights and remedies in connection with the provision of Products are against the Supplier and, except to the extent a problem is directly and primarily caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any Supplier is unable to provide the Product for which you have contracted either at all, or to the requisite standard, your remedies are against that Supplier and not against us.
To the extent permitted by law, we do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). In particular, we disclaim any liability for any consequential loss, including loss of enjoyment or amenity. This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
We reserve the right to cancel the credit and any associated purchase without compensation if you do not comply with these terms and conditions.
Summary Of Obligations
Before making a booking, it is important that you meet the following requirements:
You are over the age of eighteen (18) and have sufficient funds to pay for the travel services.
You have read our terms and conditions and if booking for third parties warrant that you have their authority to do so and have conveyed these terms and conditions to them. You agree to indemnify us and the Supplier against any claims from third parties who have not in fact been properly informed.
You have read the terms and conditions of any applicable Suppliers and agree to be bound by those.
You are responsible for checking the accuracy of all documents provided to you.
You are responsible for contacting the airline at least 72 hours prior to travel to reconfirm your booking.
Placing Orders
The promotion of Delightful Travel Products for Exclusive Resorts , tours or travel related services are not reserved until we reply you back with the email confirmation ( Except Hotels and Cruise sections) . Due to travel destinations time difference.
To the extent permitted by law We reserve the right to accept or reject Your offer for any reason (or no reason) including, but not limited to, the unavailability of any service or Product, an error in the price or product description, or an error in Your Order.
You must review Your Order carefully before placing it. Once your booking is confirmed with the the promoted Product deal, it is then non-changeable and non-refundable. If your order is not confirmed. We will reply you by email and refund all the payment during office hours.
Please note that as a general rule, We will not refund Your purchase where You have made an error. In the event that We cancel or are unable to fulfil Your Order (including because Exclusive Resorts, tours or travel related services have become unavailable or We cease selling the product for any reason whatsoever), We will provide a full refund of any payment received. Except as required by law (including the Australian Consumer Law), We will not be liable to You for any other loss, such as any additional costs associated with you purchasing from another provider at a higher price.
After placing Order and the payment, you will receive the Personal forms from us. Please fill the forms and email back to us (for Exclusive Resorts , tours or travel related services. Except Cruise sections)
Please make sure the spelling of the names must be all the same as your passport. (e.g First Name, Middle Name, Surname)
Offline Payment
Payment to our store by contacting us
Payment Options
All prices are based on payment by cash, cheque or Direct Deposit.
Cheques
Please note that cheque payments (including bank cheques) require 5 business days to process. Please consider this when making payment. You agree not to stop payment of the cheque even when you cancel a booking. Cheques will not be accepted for travel within 7 working days of travel.
Credit Cards
Credit card surcharges may apply when paying by credit card. If you intend to pay by credit card it is essential that we are informed at the time of booking what type of credit card you wish to use so that we can ensure that the airline or wholesaler accepts this type of card as form of payment.
Credit Card Fees:
Mastercard and Visa incur a fee of 2.2%
American Express incur a fee of 3.5%
Credit card surcharge can not be refunded after the amount has been charged through the machine provider.
If for any reason any travel service provider is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against Delightful Travel . In the event that payment has been made to Delightful Travel by credit card, and Delightful Travel has passed on the payment to the travel service provider you agree that you will not seek to charge back your payment to Delightful Travel .
If purchase from our store : A “Credit Card Charge Authority Form” must be completed and returned to your consultant as soon as possible. Reference is also made to the section that advises that credit card details may also be passed on to the airline or wholesaler to process the charge.
Direct Deposit/Internet Transfer (please contact us direct rather than pay online)
If you would prefer to direct deposit or internet transfer payments into our account please contact your travel consultant for the bank details. If you choose to make payments this way you will need to deposit the funds 2 working days earlier than the required due date. We will not be held responsible for any overdue payments.
Availability of Accommodation and Services and Scheduling
You agree and acknowledge that: where suppliers offer services on the basis of ‘subject to availability’ or an experience based on an itinerary or schedule of events, the scheduling of or Order for those events may vary from time to time; the suppliers of certain types of experiences may impose conditions such as a minimum age or other restrictions regarding weight, health or other factors.
It is Your responsibility to confirm details of any restrictions that may apply Delightful Travel to finalising any booking and confirm that you are able to comply; photographs appearing on Our website to illustrate details of offers of suppliers are generally those made available to Us by suppliers or chosen by Us. They are intended to be indicative only of the accommodation, location, services, facilities, and attractions at which services are offered by suppliers. For example, they may depict only one of various rooms, facilities and attractions at which the offer is located in or nearby Your accommodation. This may not be the room type, location or facility applicable to Your chosen version of the offer; a representation on the website that services will be available over a range of dates does not preclude You from being required to make a booking for the services to which the booking relates. Bookings may not be available on short notice
Passports, Visas & Immigration
It is your responsibility to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You need a valid passport for all international travel. Many countries require that your passport is valid for at least 6 months beyond your expected period of travel. With some countries you will need to have more than 6 Months Validity after the Travel Finished , eg Dubai. The name provided by you for your travel tickets must be the same as that in your passport. It is your responsibility to ensure that you have all the documentation you need for your journey. Visas are obtained from the issuing authority in Australia and you should confirm these with the relevant High Commissions, embassies and/or consulates. Visa requirements vary by both country you are travelling to and the current citizenship you hold so please ensure you check well in advance of your travel dates to allow sufficient processing time as required by the embassy. Either airline staff or immigration authorities may not allow you to pass through customs and board your flight without the appropriate visa and some countries will not allow you to enter without proof of a return or onward electronic or paper ticket. Airline check in staff at your point of origin may deny boarding you. If you proceed to book a one way ticket please ensure you have checked with the Consulate of the country you are travelling to in order to ensure that you comply with their laws and regulations. We do not accept any responsibility in the case you being unable to travel due to not complying with such requirements. If you are in any doubt as to the visa requirements for your destination you may refer to an online external visa advisory service, The Visa Machine at www.visasdirect.com.au.
By agreeing to the sale, Travel assumes that you will make arrangements for the required visas. Delightful Travel cannot accept responsibility for the content or accuracy of information provided in any external websites not within Delightful Travel’s control
Travel Advice and Vaccinations
Australian residents should refer to the travel advice posted by the Department of Foreign Affairs at https://www.dfat.gov.au/ or https://www.smarttraveller.gov.au/ for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.
Taxes and Frequent Flyer Program
Local travel and airport taxes and charges may apply in various overseas countries. Unless otherwise stated, these taxes are not included as part of the fees. Taxes and duties may need to be paid in local currency at the time of departure and are subject to change without notice.
It is your responsibility to check with your airlines on whether your booking with us is qualified for any points under any frequent flyer programs. Please retain all boarding passes to allow verification of your travel if required.
We reserve the right to cancel and reschedule Your booking due to unforeseen circumstances. Except as required by law (including the Australian Consumer Law), We will not be held liable for such events and We will not reimburse You for any travelling, accommodation or other expenses incurred by You or any other person.
Bookings
The amount will vary per booking depending on the supplier’s requirements. Prior to the due date, the balance owing may be paid by one of our payment options. If this is the case you will be notified at time of booking. Travel vouchers and booking confirmations cannot be issued until final payment is received. Any booking not paid in full by the due date is subject to automatic cancellation without further notification. Any deposit paid will be forfeited..
In order to protect the interests of other passengers, please arrive at the pick-up point on time or early. If you do not show up before the time, it will be regarded as a no show, and it’s non refundable and no rescheduling will be granted. The company strongly recommends that guests purchase travel insurance.
For weather factors and other force majeure, any itinerary changes and losses, as well as any accidents and casualties, the company will not be responsible and will not compensate! The company reserves the right to change or cancel the itinerary, replace or cancel the tour, shorten or extend the itinerary.
ITINERARIES – The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as
required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative
transport.
TOUR PARTICIPATION – Tour may operate by Delightful Travel or our Partner tour operator,
children under 18 years of age must be accompanied by an adult. We also reserve the right to refuse
guests if an appropriate amount of water is not being carried.
Passports Details and Travel Terms & Conditions
Passenger details: It is passenger’s/payee’s responsibility to ensure that Given Name and Last Name/Surname is spelled as per passenger’s passport in the given itinerary before issuance of tickets. After the tickets are issued minor name corrections may incur penalties or additional costs. Tickets are non-transferable and name changes are not allowed.
Delightful Travel Cancellation & Amendment Fees
Delightful Travel Cancellation Fees – Per Passenger, Per Booking (in addition to the all the supplier and airline cancellation fees)
Domestic Travel – $130.00 per person
International Travel – $150.00 per person
Delightful Travel Amendment Fees – Per Passenger, Per Booking (in addition to the supplier and airline amendment fees)
Domestic Travel – $130.00 per person
International Travel – $150.00 per person
Cancellation Policy
The refund policy sets out the circumstances in which we may provide refunds to our customers (“customer”, “you” or “your”) or permit cancellation in respect of a specific travel offer. Please note that in administering this policy we will only deal with the named person who placed the order in respect of a specific travel offer.
Please note that in administering this policy, we will only deal with the named person who placed the order in respect of a specific travel offer. Pursuant to the Consumer Guarantees Act 1993, you may be entitled to certain rights and remedies which cannot be contracted out of. Nothing in this Cancellation and Refund Policy is intended to limit, exclude, or modify any rights or remedies that may be available to you as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Delightful Travel may provide a refund of amounts you have paid to us in connection with the relevant travel products and services if :
we accept your cancellation of the services in the permitted circumstances set out below;
allocation system time-outs resulting in oversold departure date
allocations under our inventory allocation system and as a consequence the travel offer is not available to you and we cancel the order;
the passenger information form is not returned within the specified period and we cancel the order;
an order is placed in contravention of an applicable child traveller policy and we cancel the order;
any minimum number requirements of a travel offer are not met and we cancel the order;
we are required by law to do so;
we have made a mistake in advertising a travel offer that fundamentally misstates the product or service that is the subject of the travel offer or otherwise in the case of manifest error by us; or
prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.
The following circumstances DO NOT qualify for refunds:
where you have failed to read our Terms and Conditions,
Cancellation & Refund Policy or the Important Information set out on our website or from our store for your travel offer
if you change your mind after you have purchased a travel offer (for whatever reason);
if the travel offer experience was in accordance with its description but did not meet your general expectations (for whatever reason);
if you are unable to travel due to a medical condition or any other personal reason;
if you are unable to obtain your preferred time to experience the travel offer;
if you cannot travel due to other travel or other personal commitments;
if you have had a dispute with the business on behalf of whom we are advertising the travel offer;
if you are depart late for your booking.
where the travel date selected in respect of the travel offer has passed;
where you are denied entry to a destination due to a failure to comply with a health or other requirement;
if you leave a tour and are non-locatable after reasonable efforts have been made and we cancel any remaining component of a travel offer;
if you miss or are a ‘no-show’ for a flight or cruise and your flight/cruise, ticket, accommodation, transfer or other travel offer component is cancelled;
if the travel packages are the Non Refundable deals
where an itinerary change occurs and we arrange supply of a service of comparable or higher standard;
where we cancel the order in the event of fraud, abuse or suspicious activity.
Each travel deals will be released in different promotions,
As required by law (including the Australian Consumer Law),
We will not be able to refund to You for any other loss, such as you found the cheaper price after you purchased the Travel Deals.
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T&C's for bookings made before 23, November 2022:
Please read the following Terms and Conditions carefully before placing Your Order.
For overnight package, price is base on 2Adults, please make sure to pay single supplement if purchase 1 person travel only.
Tel:03-98900826
Email: [email protected]
Online Payment:
All the booking will only be confirmed after you make a payment. It might takes up to 24 hours to confirm the booking ( depends on seats availability). If the seats are fully booked, we will notice you within 24 hours and will refund to you straight away from our end.
Please do not pay online if you plan to depart within 24hrs.
For any immediately departure , please contact us directly.
These Terms and Conditions constitute a contract between the customer (You) and Delightful Travel.
In these Terms and Conditions We, Our or Us means Delightful Travel; and You or Your means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website and Delightful Travel Products means purchased from Delightful Travel through the website.
By browsing the Website, or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Delightful Travel Products.
The Agreement together with Your Order constitute the entire agreement between Us and You for the supply of Delightful Travel Products. The Agreement cannot be varied unless We agree to vary it in writing or by email.
If you are under the age of eighteen (18) years you cannot place Orders with Delightful Travel By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years.
After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms and conditions of each supplier you have booked with will apply to your booking. It is your responsibility to make yourself aware of those other terms and conditions.
All prices that we quote are in Australian Dollars and based on twin share accommodation unless otherwise stated. Please note that prices quoted are subject to change at the discretion of the Supplier prior to booking. Price changes may occur after booking because of matters outside our control which increase the cost of the Product. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact us on 03 9890 0826 or email to [email protected] for up-to-date prices. Even if paid in full, a price may change because of matters outside our control.
Prices may include applicable taxes. Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports. Cruise bookings may be subject to port taxes and other fees which are also subject to change.
A variety of fees and surcharges may be payable to us, including booking or reservation fees, cancellation and amendment fees, credit card merchant fees, insurance claim processing fees or fees for ad-hoc services performed as required. Please ask us for a schedule of our current service fees and charges.
Payment by credit card will incur a surcharge to offset our cost of acceptance of payment by credit card. The surcharge varies depending on Credit Card Type, it is your responsibility to advise the correct Credit Card type to ensure that the appropriate surcharge is applied. All About Travel accepts no responsibility for an inappropriate surcharge being applied if the correct Card type has not been advised, and the surcharge applied shall not be refundable.
You authorize us to charge all monies payable by you in relation to any booking we make on your behalf or other services we have procured or provided to the credit card or debit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.
You will be required to pay a deposit (or deposits) when booking. The deposit amount varies depending on the Product booked and lead time to travel. In some instances, full payment is required at the time of booking and your Consultant will advise the deposit amount at the time of booking. All deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Australian Consumer Law). Where a deposit has been collected, final payment is required to pay on sechdule time. Failure to make payment by the due date may result in your booking being cancelled and deposits forfeited.
Payments made by direct deposit may take up to three business days to process. If you are paying by this method, you will need to make the payment at least three business days prior to the actual due date. You must notify your Consultant of your payment once it has been made.
Payments made by personal cheque (excluding bank cheques) require five business days to process. If you are paying by this method, you will need to make the payment at least five business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us or to a Supplier, including any liability in respect of cancellation fees, before refunding the balance to you.
We act as an agent for and sell various travel related products as an agent on behalf of numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as travel wholesalers (“Suppliers”). Any brochures provided by us to you are supplied by Suppliers, or are prepared by us based on content supplied by Suppliers, and we accept no liability for errors in that material. Your oral and written instructions to us are authority for us to make travel bookings on your behalf and to arrange relevant contracts between you and the applicable Supplier. Notwithstanding this authority, we are not your agent and do not have any fiduciary duty to you. We exercise care in the selection of reputable Suppliers, but we are not ourselves a provider of travel services and have no control over, or liability for, the Products provided by the Suppliers, who are third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by the Supplier. We recommend that you read them before finalizing the transaction and we can provide you with copies of the relevant terms and conditions on request. Your legal rights and remedies in connection with the provision of Products are against the Supplier and, except to the extent a problem is directly and primarily caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any Supplier is unable to provide the Product for which you have contracted either at all, or to the requisite standard, your remedies are against that Supplier and not against us.
To the extent permitted by law, we do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). In particular, we disclaim any liability for any consequential loss, including loss of enjoyment or amenity. This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
We reserve the right to cancel the credit and any associated purchase without compensation if you do not comply with these terms and conditions.
Summary Of Obligations
Before making a booking, it is important that you meet the following requirements:
You are over the age of eighteen (18) and have sufficient funds to pay for the travel services.
You have read our terms and conditions and if booking for third parties warrant that you have their authority to do so and have conveyed these terms and conditions to them. You agree to indemnify us and the Supplier against any claims from third parties who have not in fact been properly informed.
You have read the terms and conditions of any applicable Suppliers and agree to be bound by those.
You are responsible for checking the accuracy of all documents provided to you.
You are responsible for contacting the airline at least 72 hours prior to travel to reconfirm your booking.
Placing Orders
The promotion of Delightful Travel Products for Exclusive Resorts , tours or travel related services are not reserved until we reply you back with the email confirmation ( Except Hotels and Cruise sections) . Due to travel destinations time difference.
To the extent permitted by law We reserve the right to accept or reject Your offer for any reason (or no reason) including, but not limited to, the unavailability of any service or Product, an error in the price or product description, or an error in Your Order.
You must review Your Order carefully before placing it. Once your booking is confirmed with the the promoted Product deal, it is then non-changeable and non-refundable. If your order is not confirmed. We will reply you by email and refund all the payment.
Please note that as a general rule, We will not refund Your purchase where You have made an error. In the event that We cancel or are unable to fulfil Your Order (including because Exclusive Resorts, tours or travel related services have become unavailable or We cease selling the product for any reason whatsoever), We will provide a full refund of any payment received. Except as required by law (including the Australian Consumer Law), We will not be liable to You for any other loss, such as any additional costs associated with you purchasing from another provider at a higher price.
After placing Order and the payment, you will receive the Personal forms from us. Please fill the forms and email back to us (for Exclusive Resorts , tours or travel related services. Except Hotels and Cruise sections)
Please make sure the spelling of the names must be all the same as your passport. (e.g First Name, Middle Name, Surname)
Offline Payment
Payment to our store by contacting us
Payment Options
All prices are based on payment by cash, cheque or Direct Deposit.
Cheques
Please note that cheque payments (including bank cheques) require 5 business days to process. Please consider this when making payment. You agree not to stop payment of the cheque even when you cancel a booking. Cheques will not be accepted for travel within 7 working days of travel.
Credit Cards
Credit card surcharges may apply when paying by credit card. If you intend to pay by credit card it is essential that we are informed at the time of booking what type of credit card you wish to use so that we can ensure that the airline or wholesaler accepts this type of card as form of payment.
Credit Card Fees:
Mastercard and Visa incur a fee of 2%
American Express incur a fee of 3.5%
Credit card surcharge can not be refunded after the amount has been charged through the machine provider.
If for any reason any travel service provider is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against Delightful Travel . In the event that payment has been made to Delightful Travel by credit card, and Delightful Travel has passed on the payment to the travel service provider you agree that you will not seek to charge back your payment to Delightful Travel .
If purchase from our store : A “Credit Card Charge Authority Form” must be completed and returned to your consultant as soon as possible. Reference is also made to the section that advises that credit card details may also be passed on to the airline or wholesaler to process the charge.
Direct Deposit/Internet Transfer (please contact us direct rather than pay online)
If you would prefer to direct deposit or internet transfer payments into our account please contact your travel consultant for the bank details. If you choose to make payments this way you will need to deposit the funds 2 working days earlier than the required due date. We will not be held responsible for any overdue payments.
Availability of Accommodation and Services and Scheduling
You agree and acknowledge that: where suppliers offer services on the basis of ‘subject to availability’ or an experience based on an itinerary or schedule of events, the scheduling of or Order for those events may vary from time to time; the suppliers of certain types of experiences may impose conditions such as a minimum age or other restrictions regarding weight, health or other factors.
It is Your responsibility to confirm details of any restrictions that may apply Delightful Travel to finalising any booking and confirm that you are able to comply; photographs appearing on Our website to illustrate details of offers of suppliers are generally those made available to Us by suppliers or chosen by Us. They are intended to be indicative only of the accommodation, location, services, facilities, and attractions at which services are offered by suppliers. For example, they may depict only one of various rooms, facilities and attractions at which the offer is located in or nearby Your accommodation. This may not be the room type, location or facility applicable to Your chosen version of the offer; a representation on the website that services will be available over a range of dates does not preclude You from being required to make a booking for the services to which the booking relates. Bookings may not be available on short notice
Passports, Visas & Immigration
It is your responsibility to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You need a valid passport for all international travel. Many countries require that your passport is valid for at least 6 months beyond your expected period of travel. With some countries you will need to have more than 6 Months Validity after the Travel Finished , eg Dubai. The name provided by you for your travel tickets must be the same as that in your passport. It is your responsibility to ensure that you have all the documentation you need for your journey. Visas are obtained from the issuing authority in Australia and you should confirm these with the relevant High Commissions, embassies and/or consulates. Visa requirements vary by both country you are travelling to and the current citizenship you hold so please ensure you check well in advance of your travel dates to allow sufficient processing time as required by the embassy. Either airline staff or immigration authorities may not allow you to pass through customs and board your flight without the appropriate visa and some countries will not allow you to enter without proof of a return or onward electronic or paper ticket. Airline check in staff at your point of origin may deny boarding you. If you proceed to book a one way ticket please ensure you have checked with the Consulate of the country you are travelling to in order to ensure that you comply with their laws and regulations. We do not accept any responsibility in the case you being unable to travel due to not complying with such requirements. If you are in any doubt as to the visa requirements for your destination you may refer to an online external visa advisory service, The Visa Machine at www.visasdirect.com.au.
By agreeing to the sale, Travel assumes that you will make arrangements for the required visas. Delightful Travel cannot accept responsibility for the content or accuracy of information provided in any external websites not within Delightful Travel’s control
Travel Advice and Vaccinations
Australian residents should refer to the travel advice posted by the Department of Foreign Affairs at https://www.dfat.gov.au/ or https://www.smarttraveller.gov.au/ for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.
Taxes and Frequent Flyer Program
Local travel and airport taxes and charges may apply in various overseas countries. Unless otherwise stated, these taxes are not included as part of the fees. Taxes and duties may need to be paid in local currency at the time of departure and are subject to change without notice.
It is your responsibility to check with your airlines on whether your booking with us is qualified for any points under any frequent flyer programs. Please retain all boarding passes to allow verification of your travel if required.
We reserve the right to cancel and reschedule Your booking due to unforeseen circumstances. Except as required by law (including the Australian Consumer Law), We will not be held liable for such events and We will not reimburse You for any travelling, accommodation or other expenses incurred by You or any other person.
Bookings
The amount will vary per booking depending on the supplier’s requirements. Prior to the due date, the balance owing may be paid by one of our payment options. If this is the case you will be notified at time of booking. Travel vouchers and booking confirmations cannot be issued until final payment is received. Any booking not paid in full by the due date is subject to automatic cancellation without further notification. Any deposit paid will be forfeited..
In order to protect the interests of other passengers, please arrive at the pick-up point on time or early. If you do not show up before the time, it will be regarded as a no show, and it’s non refundable and no rescheduling will be granted. The company strongly recommends that guests purchase travel insurance.
For weather factors and other force majeure, any itinerary changes and losses, as well as any accidents and casualties, the company will not be responsible and will not compensate! The company reserves the right to change or cancel the itinerary, replace or cancel the tour, shorten or extend the itinerary.
Passports Details and Travel Terms & Conditions
Passenger details: It is passenger’s/payee’s responsibility to ensure that Given Name and Last Name/Surname is spelled as per passenger’s passport in the given itinerary before issuance of tickets. After the tickets are issued minor name corrections may incur penalties or additional costs. Tickets are non-transferable and name changes are not allowed.
Delightful Travel Cancellation & Amendment Fees
Delightful Travel Cancellation Fees – Per Passenger, Per Booking (in addition to the all the supplier and airline cancellation fees)
Domestic Travel – $130.00
International Travel – $150.00
Delightful Travel Amendment Fees – Per Passenger, Per Booking (in addition to the supplier and airline amendment fees)
Domestic Travel – $130.00
International Travel – $150.00
Cancellation Policy
- cancelled 90 days or more from the departure date > 50% canclelation fee.
- cancelled 89 days or less from the departure date > 100% canclelation fee.
For Trips affected by COVID-19, The Travel Credit can be extended within 12 Months to redeem. Fare Difference will be charge for High season.
The refund policy sets out the circumstances in which we may provide refunds to our customers (“customer”, “you” or “your”) or permit cancellation in respect of a specific travel offer. Please note that in administering this policy we will only deal with the named person who placed the order in respect of a specific travel offer.
Please note that in administering this policy, we will only deal with the named person who placed the order in respect of a specific travel offer. Pursuant to the Consumer Guarantees Act 1993, you may be entitled to certain rights and remedies which cannot be contracted out of. Nothing in this Cancellation and Refund Policy is intended to limit, exclude, or modify any rights or remedies that may be available to you as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Delightful Travel may provide a refund of amounts you have paid to us in connection with the relevant travel products and services if :
we accept your cancellation of the services in the permitted circumstances set out below;
allocation system time-outs resulting in oversold departure date
allocations under our inventory allocation system and as a consequence the travel offer is not available to you and we cancel the order;
the passenger information form is not returned within the specified period and we cancel the order;
an order is placed in contravention of an applicable child traveler policy and we cancel the order;
any minimum number requirements of a travel offer are not met and we cancel the order;
we are required by law to do so;
we have made a mistake in advertising a travel offer that fundamentally misstates the product or service that is the subject of the travel offer or otherwise in the case of manifest error by us; or
prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.
The following circumstances DO NOT qualify for refunds:
where you have failed to read our Terms and Conditions,
Cancellation & Refund Policy or the Important Information set out on our website or from our store for your travel offer
if you change your mind after you have purchased a travel offer (for whatever reason);
if the travel offer experience was in accordance with its description but did not meet your general expectations (for whatever reason);
if you are unable to travel due to a medical condition or any other personal reason;
if you are unable to obtain your preferred time to experience the travel offer;
if you cannot travel due to other travel or other personal commitments;
if you have had a dispute with the business on behalf of whom we are advertising the travel offer;
if you are depart late for your booking.
where the travel date selected in respect of the travel offer has passed;
where you are denied entry to a destination due to a failure to comply with a health or other requirement;
if you leave a tour and are non-locatable after reasonable efforts have been made and we cancel any remaining component of a travel offer;
if you miss or are a ‘no-show’ for a flight or cruise and your flight/cruise, ticket, accommodation, transfer or other travel offer component is cancelled;
if the travel packages are the Non Refundable deals
where an itinerary change occurs and we arrange supply of a service of comparable or higher standard;
where we cancel the order in the event of fraud, abuse or suspicious activity.
Each travel deals will be released in different promotions,
As required by law (including the Australian Consumer Law),
We will not be able to refund to You for any other loss, such as you found the cheaper price after you purchased the Travel Deals.
Passports Details and Travel Terms & Conditions
Passenger details: It is passenger’s/payee’s responsibility to ensure that Given Name and Last Name/Surname is spelled as per passenger’s passport in the given itinerary before issuance of tickets. After the tickets are issued minor name corrections may incur penalties or additional costs. Tickets are non-transferable and name changes are not allowed.
Delightful Travel Cancellation & Amendment Fees
Delightful Travel Cancellation Fees – Per Passenger, Per Booking (in addition to the all the supplier and airline cancellation fees)
Domestic Travel – $130.00
International Travel – $150.00
Delightful Travel Amendment Fees – Per Passenger, Per Booking (in addition to the supplier and airline amendment fees)
Domestic Travel – $130.00
International Travel – $150.00[/vc_column_text]
Cancellation Policy
The refund policy sets out the circumstances in which we may provide refunds to our customers (“customer”, “you” or “your”) or permit cancellation in respect of a specific travel offer. Please note that in administering this policy we will only deal with the named person who placed the order in respect of a specific travel offer.
Please note that in administering this policy, we will only deal with the named person who placed the order in respect of a specific travel offer. Pursuant to the Consumer Guarantees Act 1993, you may be entitled to certain rights and remedies which cannot be contracted out of. Nothing in this Cancellation and Refund Policy is intended to limit, exclude, or modify any rights or remedies that may be available to you as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Delightful Travel may provide a refund of amounts you have paid to us in connection with the relevant travel products and services if :
we accept your cancellation of the services in the permitted circumstances set out below;
allocation system time-outs resulting in oversold departure date
allocations under our inventory allocation system and as a consequence the travel offer is not available to you and we cancel the order;
the passenger information form is not returned within the specified period and we cancel the order;
an order is placed in contravention of an applicable child traveller policy and we cancel the order;
any minimum number requirements of a travel offer are not met and we cancel the order;
we are required by law to do so;
we have made a mistake in advertising a travel offer that fundamentally misstates the product or service that is the subject of the travel offer or otherwise in the case of manifest error by us; or
prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.
The following circumstances DO NOT qualify for refunds:
where you have failed to read our Terms and Conditions,
Cancellation & Refund Policy or the Important Information set out on our website or from our store for your travel offer
if you change your mind after you have purchased a travel offer (for whatever reason);
if the travel offer experience was in accordance with its description but did not meet your general expectations (for whatever reason);
if you are unable to travel due to a medical condition or any other personal reason;
if you are unable to obtain your preferred time to experience the travel offer;
if you cannot travel due to other travel or other personal commitments;
if you have had a dispute with the business on behalf of whom we are advertising the travel offer;
if you are depart late for your booking.
where the travel date selected in respect of the travel offer has passed;
where you are denied entry to a destination due to a failure to comply with a health or other requirement;
if you leave a tour and are non-locatable after reasonable efforts have been made and we cancel any remaining component of a travel offer;
if you miss or are a ‘no-show’ for a flight or cruise and your flight/cruise, ticket, accommodation, transfer or other travel offer component is cancelled;
if the travel packages are the Non Refundable deals
where an itinerary change occurs and we arrange supply of a service of comparable or higher standard;
where we cancel the order in the event of fraud, abuse or suspicious activity.
Each travel deals will be released in different promotions,
As required by law (including the Australian Consumer Law),
We will not be able to refund to You for any other loss, such as you found the cheaper price after you purchased the Travel Deals.
Hébergement dans des hôtels locaux 4 étoiles
Véhicule touristique professionnel de 7 à 20 places
Billets de train : Billets de train panoramique aller-retour de Cusco à Machu Picchu
Vols intérieurs en Amérique du Sud (des frais supplémentaires peuvent s'appliquer en cas d'augmentation importante du prix des billets d'avion)
Droits d'entrée dans les attractions répertoriées
Vols intérieurs non spécifiés et frais de transport connexes
Frais de service pour le guide et le chauffeur (6 USD par personne et par jour pour les services du guide et du chauffeur)
Frais de service pour le tour de Cuba (10 USD par personne et par jour pour les services du guide et du chauffeur)
Frais de manutention des bagages (1 USD par pièce chaque fois que le personnel aide à transporter des bagages volumineux）)
Toutes les dépenses personnelles
Suppléments pour les jours fériés locaux
Billet d'avion international
Petit-déjeuner quotidien + 5 déjeuners + 2 dîners
Services de guides en anglais
NOTE : Au Brésil, nos circuits à Rio et Sao Paulo sont des circuits privés conduits en chinois. Pour le reste du voyage, vous rejoindrez des groupes anglophones.
Brésil
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