1. Cancellation policies:
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
56 days or more prior to departure, we will retain the deposit;
between 31 and 55 days prior to departure, we will retain the deposit or 50% of the total booking cost; whichever is greater, and
30 days or less prior to departure, we will retain 100% paid by you in connection with the booking.
Note that different cancellation conditions including higher charges apply to some styles of trips and additional services. Your booking consultant will advise if differences apply and details can be found in the Essential Trip Information relating to your trip. If you leave a trip for any reason after it has commenced, we are not obliged to make any refunds for unused services. If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third-party tour and transport operator fees.
2. Children Policies: (count as date of birth)
Children is from 0 to under 4 years old: Free of charge (share services with the Parents and the Parents pay all extra services if needed)
Children is from 4 to 8 years old: 50% Adult price
Children is older than 8 years old: 100% Adult price