Circuito privado de un día por la Ciudad de Phnom Penh y la isla de la Seda de Koh Dach

TERM AND CONDITION

Payment & Deposit for Booking Tours & Holiday Packages

Deposit : A deposit of 20% of total value by credit card is required upon confirmation of your booking. Once deposit of your booking has been made, it is agreed that you have read, understood and accepted all our Terms and Conditions.

Remained balance : The remained balance of the tour value will be paid on 15 days before travel date.

Cancellations & Refunds for Booking Tours & Holiday Packages

We would deeply regret your decision to cancel your trip to Cambodia, however we realize that there are many valid reasons that this can happen.

In the event of cancellation, the cancellation fee will be applied as below:

All airline tickets are non‐refundable and require instant payment. In case customers cancel advanced arrangements more than 30 days prior to departure: The total deposit paid to us will be charged to cover hotel booking and other administrative fees. When this time period is over, the amount is forfeited.

To confirm the booking with us, a 20% deposit is required. 

30+ Days before trip commencment: 20% loss

29 to 25 days before trip commencement: 40% of the total trip cost

From 24 to 20 days before trip commencement: 50% of the total trip cost

19 days before the commencement of the journey or no show: 100% of the total trip cost

Policy for Children

Child from 1 - 4 years old : Free of charge if sharing bed with parents

Child from 5 - 6 years old : charge 30% of adult price if sharing bed with parents

Child from 7 - 9 years old : charge 50% of adult price if using extra bed/mattress in parent‘s room

Child from 10 years old up : pay as adult rate

Your satisfaction is our first priority. If there's a problem with your booking, please contact us and state your reasons for the refund request and we will try our best to assist you.