Payment Terms & Conditions
Validity: The prices indicated are for the specified offer.
Payment: To confirm the holiday we require a 30 % deposit
payable by wire transfer to our Nairobi Bank or by credit card
(whereby a 3% surcharge applies).
The balance is payable by the same mediums at least
one month before the start of the holiday.
Where a Booking is initiated within one month to the
proposed travel date full payment is payable upfront.
Cancellation /No Show fees: Safari Lodges, hotels and carriers charge
cancellation fees depending on the length of the notice given prior to the
commencement of the holiday. These fees and other expenses
are charged in accordance with the cost incurred by our company.
Refunds: All cancellations must be received in writing. Applicable charges are as follows:
Cancellations received above 45 days before the start of the tour; all is refunded less USD 100 per person
Booking fee.
- 15- 44 days before the start of the Holiday; 25% of the holiday price is charged.
- 4-14 days before the start of the Holiday; 50% of the holiday price is charged.
- 3 days to no show; no refund is offered.
We strongly advise our clients to secure travel insurance before the commencement of the holiday.
