- General Terms & Conditions
Should you need to make any amendments to your reservation or if you require future information might have, please contact us with your unique booking ID.
No Refunds or exchange can be made in sightseeing tours, transports or any other services which are included in the tour prices but not utilized by tour member.
More than 90 days before arrival: no cancellation charges
60-89 days before arrival: 30% cancellation fees
40-59 days before arrival: 50% cancellation fees
20-39 days before arrival: 70% cancellation fees
07-19 days before arrival: 90% cancellation fees
Less than 7 days before arrival: 100 % cancellation fees (no refund)
We will not accept any responsibility or liability in case transfers provided by a third party not arranged by Holiday Lanka Tours. We are not responsible for any unforeseen circumstances beyond our control such as natural disasters, fire, adverse water conditions, industrial disputes, terrorist action o threat of war.