UPDATED 5TH MARCH 2024
The visa fee of US$40 per person is non-refundable once the visa application is submitted. Below is the new policy:
Tour once booked can be postponed to any future date. You just have to let us know at least a month before the departure date.
The visa fee of US$40 per person is non-refundable once the visa application is submitted.
Free cancellation for up to 30 days before the departure date except the visa fee in non-refundable.
20% will be charged if cancelled 29 days before the departure date.
30% will be charged if cancelled 15 days before the departure date.
50% will be charged if cancelled 7 days before the departure date.
No refund will be available if No Show or cancelled 2 days before the departure date because by then we would have made 100% payment to the hotels and other ground logistics.
Airlines have their own cancellation policies. Usually, the airlines will refund you 90% of the airfare if the cancellation notice is received more than 30 days before the date of departure.
If we have to cancel the tour due to travel restrictions imposed by the Royal Government of Bhutan preventing you from entering the country, 100% of the tour cost will be refunded or the trip can be postponed to any future date. In this case, you’ll also receive a full refund of your air ticket, or you can have your flight rescheduled.
UPDATED 1ST AUGUST 2022
- Free cancellation for up to 31 days before the departure date
- 20% will be charged if cancelled 30 days before the departure date
- 30% will be charged if cancelled 15 days before the departure date
- 50% will be charged if cancelled 7 days before the departure date
- No refund will be available if No Show or cancelled 2 days before the departure date because by then we would have made 100% payment to the hotels and other ground logistics.
UPDATED 10TH FEB 2022
Due to the COVID-19 pandemic, we have revised our cancellation & refund
policy and made it flexible as below:
1. Tour once booked can be postponed to any future date. You just have to
let us know at least a month before the departure date.
2. Free cancellation for up to 30 days before the departure date
3. 20% will be charged if cancelled 29 days before the departure date
4. 30% will be charged if cancelled 15 days before the departure date
5. 50% will be charged if cancelled 7 days before the departure date
6. No refund will be available if No Show or cancelled 2 days before the
departure date because by then we would have made 100% payment to
the hotels and other ground logistics.
7. Airlines have their own cancellation policies. Usually, the airlines will
refund you 90% of the airfare if the cancellation notice is received more
than 30 days before the date of departure.
8. If we have to cancel the tour due to travel restrictions imposed by the
Royal Government of Bhutan preventing you from entering the country,
100% of the tour cost will be refunded or the trip can be postponed to
any future date. In this case, you’ll also receive a full refund of your air
ticket or you can have your flight rescheduled.
PRIOR TO 10TH FEB 2022
Below is the schedule of cancellation fee:
- US$40 visa fee per person is non-refundable once the visa application is submitted or approved.
- Flat administrative fee of US$100 per person will be charged if cancellation notice is received more than 30 days before your arrival date in Bhutan.
- 30% of the total cost will be charged if cancellation notice is received within 16-29 days before your arrival date.
- 50% of the total cost will be charged if cancellation notice is received within 8-15 days before your arrival date.
- No refund is available if cancellation notice is received within 0-7 days before your arrival date because by then we would have made 100% payment to the hotels and other ground logistics.
- Airlines have their own cancellation policies. Usually the airlines will refund you 90% of the airfare if the cancellation notice is received more than 30 days before the date of departure.
- In the case of trekking, no refund is permitted if the trek could not be completed due to inclement weather conditions or illness. However accommodation and meals will be provided as required under the minimum daily tariff.
