Sikh Heritage Expedition

RESERVATIONS

Crossroads Adventure (Pvt)Ltd. requires a 50% deposit at the time of making tour reservations and

the balance at least 30 days before commencement of the expedition.

EXPEDITION PRICE

The prices quoted are inclusive of the services mentioned on the clients’ itinerary. The company will

not be held responsible for additional expenses and incidentals incurred from items not mentioned in

the clients’ itinerary. Expedition/tour prices are subject to change without notice and are only

guaranteed on payment of a 50% deposit.

CANCELLATION

Iif you cancel 60 days or more before the start of the tour: No cancellation fee. We will refund the

amount paid less any non-recoverable upfront costs incurred by the Tour Guide on your behalf.

These upfront costs represent out of pocket expenses of the Tour Guide for tickets, transportation

deposits and other non-recoverable tour expenses. Please send a message to the Tour Guide to find

out what, if any, these costs are.

If you cancel 59 to 30 days before the start of the tour: 20% cancellation fee. If you have paid for your

tour in full, we will issue a refund of 80%. If you paid only a deposit we will refund only the amount

paid in excess of 20% of the tour price. If you cancel less than 30 days before the start of the tour:

100% cancellation fee.

In some cases, the Tour Guide may cancel a tour due to weather or other circumstance. In the event

that the Tour Guide cancels the tour, you may choose between a rescheduling of the tour, a full

refund of all monies paid OR a credit towards an alternative tour. If you choose to accept a credit, the

difference in the cost of the alternative tour will be refunded or paid by you as applicable

less the cost of cancellation fees levied by hotels, lodges, airlines and other service providers.

TRANSFER OF BOOKING

In the event that a client is unable to travel and wishes to transfer a reservation to another party,

Crossroads Adventure (Pvt)Ltd. Will endeavor to transfer the booking provided the arrangements

remain the same and the service providers are willing to accept the change. Airline Tickets are not

transferable once issued.

TRANSPORT

Cars, minibuses, land-cruisers, jeeps or coaches will be provided according to the road conditions and

number of clients. Crossroads Adventure (Pvt)Ltd. reserves the right to employ the services of

sub-contractors. English speaking driver-guides will be provided where necessary.

ACCOMMODATION

Accommodation is based on twin share or single room basis (usually at a supplement). Some facilities

have available double beds on request. All rooms have a private shower or bath, except where

specified otherwise.

EXPEDITION ALTERATION

We have made all attempts to make these programs as accurate as possible. However, in

circumstances beyond our control, changes may occur. We therefore reserve the right to change

itinerary, carriers and substitute hotels where necessary. We guarantee that where possible,

establishments of similar category and standards will be used.

VISA / HEALTH REQUIREMENTS

Clients are advised to check the local visa entry and health requirements for the country to be visited,

and to ensure that they are in possession of the correct documentation when travelling. The

Company does not accept any liability for clients who are inadequately prepared.

FLIGHTS SUBJECT TO WEATHER

All Northern Area flights in Pakistan are subject to weather & back load conditions and thus operate

on an ad hoc basis. Should the reserved flight not operate on the day scheduled as per the itinerary,

alternative surface transportation will be arranged. If any additional costs are involved due to this

change, these will have to be paid by the clients. Maximum luggage allowance for domestic flights

between Islamabad and Gilgit, is 12 kilograms (kg). It is advised that you leave your hard-sided

suitcases at home. If you bring more than 12 kilograms (kg), you may incur additional costs or be

asked to leave your luggage behind.

LIABILITY

All bookings are accepted on the specific condition that Crossroads Adventure (Pvt) Ltd. and its

agents act only as agents of the passenger in all matters relating to hotel/lodge accommodation,

tours, transport, etc. and shall not be liable for injury, delay, loss or damage in any manner. The

company’s liability to passengers carried in its own vehicles is governed by the laws of the country in

which the tour takes place, and no other country. All claims are subject to the jurisdiction of the

courts of the country in which the action arises. The company reserves the right to employ sub-

contractors for all or part of the services. The company cannot be held responsible for loss or damage to baggage

TRAVEL INSURANCE

Clients are advised to purchase travel insurance prior to commencement of their tour. For your own

protection, we recommend that you purchase adequate trip cancellation, medical, baggage, accident

and other personal effects insurance.

ACCOMMODATION

Accommodation is based on twin share or single room basis (usually at a supplement). Some facilities

have available double beds on request. All rooms have a private shower or bath, except where

specified otherwise.

RATES

The tour costs given are subject to amendment should the Government and/or suppliers amend

taxes and /or rates prior to the commencement of the tour.