Terms and Conditions Updated on August 26, 2022, and applicable to all bookings made on or after this date
New Cancellation and Refund policy
In the event that you need to cancel your tour, you must submit your cancellation request in writing. Charges will be calculated from the date we receive your written cancellation.
All payments for travel services that have not been provided to you will be refunded in accordance with following policy:
The cancellation fee will be imposed as shown below:
1) More than 45 days prior to departure: 10% of the full payment per person will be charged;
2) Between 45 and 16 days prior to departure: 20% of the full payment per person will be charged;
3) Between 15 and 8 days prior to departure: 50% of the full payment per person will be charged;
4) Between 7 and 0 days prior to departure: 100% of the full payment per person will be charged;
5) Additional cancellation fees, if applicable, imposed by the service providers other than Bravo Indochina Tours (which may include but not be limited to banks or other payment platforms, airlines, cruises, hotels, railway companies, etc.) will be deducted from the money to be refunded
--------------------------------------------------------------------------------------------------------------
Terms and Conditions Prior to August 26, 2022
Cancellation Policy
We would feel sorry if you decided to cancel your trip; however we realize in most cases, it is out of necessity.
If you must cancel your trip, please submit your cancellation in written form. Cancellation refunds will be calculated as of the date we receive your written cancellation.
All payments for travel services not provided to the client shall be refunded in accordance with these Terms and Conditions and in accordance with Bravo Indochina Tours’ cancellation policy.
The cancellation fee will be calculated as follows:
1) Free cancellation before 45 days
2) 45 to 30 days prior to scheduled departure date: 20% of the full payment per person.
3) 30 to 16 days prior to scheduled departure date: 50% of the full payment per person.
4) 15 to 0 days prior to scheduled departure date: 100% of the full payment per person.
Alteration of Itinerary
Alterations after you have received your booking confirmation letter will incur a fee of $25.00 per request, and changes to departure date or destination may incur cancellation fees. All changes are subject to availability and cannot be guaranteed.
Bravo Indochina Tours reserves the right to modify the itinerary of your tour if air schedule or surface transportation changes, and/or events beyond its control make such alterations necessary. In this event, any of the increase or reduction of the tour cost will be calculated and charged/ refunded accordingly. If it is you who request the changes to your tour, then you will be required to pay any additional cost in advance.
