Kulturreise & Kunst: Geschichten ab lokalen Kunsthandwerkern mit Workshops

Booking Terms & Conditions

The following Booking Terms and Conditions are for the traveler's protection and ours. By booking a

trip, the traveler agrees to comply with these terms. As these terms are subject to change without

prior notice, we encourage you to visit these Terms and Conditions prior to departure.

1. Deposits & Payments

To confirm your reservation, a non-refundable deposit of 20% of the total itinerary cost is required.

Please note that no reservation will be considered confirmed until the deposit is received, and

reservations cannot be held without it. The final payment is due at least 45 days before the departure

date. All payments should be made on the Tourradar website.

2. Cancellation Policy

If you or any party member decides to cancel your confirmed arrangements or any services outlined in

the itinerary, you must notify Aarya Village Travel Pvt. Ltd. in writing through the Tourradar

platform.

Cancellations are effective on the day they are received. Therefore, recorded delivery is strongly

recommended.

Cancellation charges will be as follows:

 46 days or more: – 20% of the total cost

 45 days to 30 days: – 50% of the total cost

 30 days to 15 days: – 75% of the total cost

 15 days or less – 100% of the total cost

You will always be given the option to reschedule for a future date, provided availability. Aarya

Village Travel Pvt. Ltd. will provide a confirmation for a future tour.

3. Crafting Fee

The Crafting Fee is a $100 USD non-refundable fee requested by Aarya Village Travel Pvt. Ltd.

when the Local Expert determines that it is necessary to craft a customized itinerary. Please note that

this fee is not an additional cost on top of the total trip cost.

4. Complaints

In the event that you have a complaint regarding your travel arrangements, it is crucial that you

promptly inform us or our representative. By reporting any issues on the spot, both our supplier and

we will have the opportunity to address and rectify the situation, ensuring that appropriate measures

can be taken to make things right. Please be aware that failure to report a complaint on the spot may

impact your ability to claim compensation for any inconveniences or concerns.

If, for any reason, your complaint cannot be resolved during the trip, please notify us in writing within

10 days of the conclusion of your tour. This will allow us to thoroughly investigate the matter and take

any necessary actions to address your concerns. We value your feedback and strive to ensure that

every traveler has a positive experience, and your timely communication plays a crucial role in

achieving this goal.

5. Travel Insurance

To safeguard your travel experience, we strongly advise purchasing personal travel insurance that

provides comprehensive coverage for the entire duration of the tour. This should include protection for

medical expenses, injury, death, repatriation, trip cancellation, and curtailment. It is recommended to

ensure that your insurance coverage is adequate and appropriate, encompassing medical

emergencies and repatriation.

www.aaryatravel.com E: [email protected]

Kathmandu|Nepal

If you choose to arrange your own insurance, please carefully review the policy to ensure no

exclusion clauses limit or exclude coverage for the specific activities included in your trip. It is your

responsibility to ensure that the purchased travel insurance meets your specific requirements. If

necessary, we recommend arranging supplementary insurance to provide additional coverage.

6. Liability:

Aarya Village Travel Pvt. Ltd. assumes no liability for the loss, theft, or damage to travelers'

baggage or personal belongings while participating in a tour. The travelers are responsible for

ensuring that their personal belongings are secured in public areas, transportation, or elsewhere.

Travelers are solely responsible for the safety and security of their belongings throughout the tour.

Aarya Village Travel Pvt. Ltd. cannot be held accountable for the loss or damage of valuables or

other items left in or on facilities used by Aarya Village Travel, including hotels, vessels, expedition

vehicles, or any other mode of transportation. Travelers are advised to carry proof of insurance and

should be able to present it upon reasonable request by Aarya Village Travel Pvt. Ltd. employees or

suppliers.

While it is highly recommended, the traveler is not obligated to purchase travel insurance to travel with

Aarya Village Travel. However, it is important to note that if the traveler chooses not to obtain travel

insurance, they will not be entitled to any reimbursements from Aarya Village Travel Pvt. Ltd. for

interruptions, delays, cancellations, medical emergencies, or any other travel-related issues that may

occur during the tour. Aarya Village Travel Pvt. Ltd. assumes no responsibility or liability for any

loss, damage to personal belongings, injuries, or losses experienced during the duration of the tour.

7. Passports, Visas, and Vaccinations

While we are able to provide general advice regarding passports and visa requirements, it is your

responsibility to ensure that you possess a valid and acceptable passport, as well as any necessary

visas and vaccination certificates required for your entire journey. We can offer guidance on these

matters in good faith, but we cannot accept any responsibility for the accuracy or completeness of this

information. Additionally, any advice we provide concerning related items such as climate, clothing,

baggage, or personal gear is given without liability on our part.

Please note that we cannot be held liable if you are denied entry onto any mode of transportation due

to your failure to carry all the required documentation. Should your lack of necessary travel or other

documents result in fines, surcharges, or other financial penalties imposed on us, you will be

responsible for reimbursing us accordingly.

Before finalizing your trip booking, we strongly recommend visiting the official travel and tourism

website of Nepal / traveling country to obtain the most up-to-date information regarding visa and

entry requirements. It is essential to stay informed and ensure compliance with the regulations in

place to avoid any travel complications.

8. Medical Requirements

Good physical and mental health are essential for enjoying these active outdoor trips. All travelers are

expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of

their chosen tour as described in the itinerary. You may travel in rugged areas removed from modern

medical facilities. Good physical conditioning is recommended as preparation for all trips, especially

those involving trekking. By paying the deposit, the traveler certifies that they do not have any

physical or other condition of disability that would create a hazard for themselves or other

passengers, nor do they travel companions.

Any participant with a medical condition requiring regular treatment or which may be affected by

vigorous activity, high altitude, heat, cold, other natural phenomena, or particular foods must notify

Aarya Village Travel Pvt. Ltd. in writing before travel. Aarya Village Travel Pvt. Ltd. assumes no

liability for medical care. Participants may be required to furnish a doctor’s statement of good health.

The judgment of Aarya Village Travel Pvt. Ltd. shall determine an individual trip participant’s fitness

to embark upon or to continue a trip. You must also promptly advise us if any medical condition or

disability which may affect your active participation in your tour or the tour arrangements of any other

person develops after your booking has been confirmed. Once a trip has been confirmed, medical

www.aaryatravel.com E: [email protected]

Kathmandu|Nepal

circumstances will not be considered exceptions to our cancellation policy unless developed after

your booking. All participants must be covered by a current medical insurance policy applicable for

overseas travel for their trip. Proof of coverage may be required. Aarya Village Travel Pvt. Ltd.

reserves the right to require the traveler to produce a doctor’s certificate certifying that the traveler is

fit to participate in the tour.

9. Trip Participation and Client Responsibility:

By booking a trip with Aarya Village Travel Pvt. Ltd., you agree to abide by the decisions and

authority of our employees, Tour Leaders, guides, and drivers during the trip. If in their opinion or that

of any other authoritative figure (e.g., guest house/hotel manager or coach driver/escort), your

conduct, health, or level of fitness poses a risk to your well-being, the well-being of others, or the

smooth progression of the trip, you may be excluded from all or part of the trip without refund. In such

cases, we bear no further responsibility towards you, including any return travel arrangements,

expenses, or costs incurred due to the exclusion. In situations involving illness, we may assist in

making alternative arrangements and recovering your costs. Engaging in illegal activities or causing

damage will result in immediate exclusion from the trip, and we will no longer be responsible for your

well-being or any related expenses. No refunds will be provided for unused services.

As a client, you are responsible for any damage or loss caused by you or any member of your party.

You must make full payment directly to the accommodation owner, manager, supplier, or us for any

reasonably estimated or known damage or loss. If the actual cost exceeds the estimated amount, you

must pay the difference once determined. Conversely, we will refund the difference if the actual cost is

less than the estimated amount. You are also liable for any claims made against us and any costs

incurred by us, including legal expenses, resulting from your actions. We strongly recommend

obtaining appropriate travel insurance to protect yourself in such situations.

You acknowledge and accept the responsibility outlined above by confirming your booking with us.

10. Applicable Law

These General Terms & Conditions are governed by the country / place you travel.

11. Itinerary Changes by Aarya Village Travel Pvt. Ltd.

Although every effort is made to adhere to schedules and itineraries, Aarya Village Travel Pvt. Ltd.

reserves the right to alter routes or accommodations arrangements should conditions necessitate

prior to or while on tour. Such conditions may be brought about by impassable roads or closed

airfields due to rain, hotel overbookings, airline delays, schedule changes, or other unforeseen

challenges. Aarya Village Travel Pvt. Ltd. shall not be held responsible for such itinerary changes.

12. Cancellation & On-Trip Itinerary Changes by Traveler

If you wish to cancel or change an activity, hotel, transport, and/or any service booked by Aarya

Village Travel Pvt. Ltd., the operator will do its best to make that change according to availability.

While we strive to accommodate your request, we cannot guarantee refunds or waive change fees for

last-minute alterations. We ask that the traveler inform Aarya Village Travel Pvt. Ltd. as soon as

possible regarding any cancellations or changes to a service. This will allow Aarya Village Travel

Pvt. Ltd. to assess the feasibility of refunding or making the requested modifications.

Certain activities may have specific cancellation policies imposed by our third-party suppliers. Any

applicable charges or penalties will be communicated to you before confirming the cancellation or

change. We appreciate your understanding and cooperation in these situations, as we aim to provide

the best possible service while maintaining fair and reasonable policies.

Major changes to an itinerary, such as but not limited to adding full days of service, changing hotels

while on-trip, or changing transportation times and dates, will come at an additional cost for planning

and booking.

13. Entire Agreement

This contract supersedes any and all other agreements, either oral or in writing, between the parties

with respect to the subject of this contract. This contract contains all of the covenants and

arrangements between the parties with respect to the subject of this contract, and each party

acknowledges that no representation, inducements, promises, or agreements have been made by or

www.aaryatravel.com E: [email protected]

Kathmandu|Nepal

on behalf of any party except the covenants and agreements embodied in this contract. No

agreement, statement, or promise not contained in this contract shall be valid or binding between the

parties with respect to the subject of this contract.

14. Airfare, Ferries, and Delays

Airfares and boat schedules are subject to fluctuate without notice prior to ticketing. Aarya Village

Travel Pvt. Ltd. is not responsible for airline schedule or airfare changes, cancellations, overbooking,

or damage or loss of baggage and property.

Any and all claims for any loss, damage, or injury suffered on any airline must be made directly with

the airline involved. Air schedule changes may necessitate additional nights being added to your tour.

These schedule changes are beyond the control of Aarya Village Travel Pvt. Ltd. and any resulting

additional costs shall be the guest's sole responsibility. Aarya Village Travel Pvt. Ltd. shall not be

held liable for any delays or additional costs incurred due to airlines not running to schedule.

15. On-Trip Concierge and Emergency Support

During your trip to Nepal, Aarya Village Travel Pvt. Ltd. provides two valuable services through our

on-the-ground team. Firstly, our concierge service is available from 09:00 to 18:00 every day of the

week. The traveler may contact us for any questions or concerns you may have during your day-to-

day journey. The concierge service is here to assist you when the provided Roadbook needs to

address your queries. We strive to ensure your trip goes smoothly by offering help with restaurant

recommendations, meeting locations, guide or driver information, additional details about your day,

and more. You can also reach out to us to make changes to your itinerary. However, changes may be

subject to cancellation fees, particularly but not limited to if made within a week of the requested

change.

Secondly, Aarya Village Travel Pvt. Ltd. offers an emergency support service that operates 24/7 for

medical emergencies or life-threatening situations. In the event of such emergencies, the traveler can

contact Aarya Village Travel Pvt. Ltd. emergency hotline for immediate assistance and guidance.

16. Acceptance of Risk

By booking a trip with Aarya Village Travel, you acknowledge and accept the inherent risks

associated with adventure travel and visiting foreign destinations. You assume responsibility for your

own health and safety, releasing Aarya Village Travel from liability for any losses, damages, injuries,

or death resulting from these risks.

Understand that personal risk levels may vary based on activities and locations involved. Aarya

Village Travel does not provide information on local customs, safety concerns, or laws. Consider

potential risks, dangers, and your capabilities before participating.

Comply with all applicable laws and regulations. Illegal acts or disruptive behavior may lead to

immediate termination of travel arrangements at your expense. No refunds for unused services or

costs due to termination.

You are liable for any property damage caused during the trip, reporting pre-existing damage

promptly to the Tour Operator and accommodation staff. Use safety devices, follow posted signs and

warnings. The Tour Operator and its suppliers are not liable for loss or damages resulting from non-

compliance.

Inform the Tour Operator's representative during the trip for concerns or complaints. Submit written

complaints within 30 days after the trip.

Please review these terms and conditions before booking your trip with Aarya Village Travel Pvt.

Ltd.

17. Extra services booked by traveler with other agency or service provider

Extra services directly booked by the traveler with other agency or service provider, apart from Aarya

Village Travel; such as taxis, hotels, activities, or any other arrangements, are the sole responsibility

of the traveler to manage. In such case, while we at Aarya Village Travel Pvt. Ltd. are here to assist

www.aaryatravel.com E: [email protected]

Kathmandu|Nepal

and provide guidance, we do not assume any responsibility for the cancellations, changes, or any

issues that may arise with these bookings. The traveler is responsible for communicating with the

respective service providers directly, making necessary arrangements, and addressing any concerns

or modifications related to their bookings.

We want to emphasize that Aarya Village Travel Pvt. Ltd. cannot be held liable for any accidents,

injuries, or damages that may occur during the provision of extra services directly booked by the

traveler. Furthermore, while we strive to partner with reputable service providers, the traveler

assumes all risks associated with these services. It is essential for the traveler to understand and

adhere to the terms and conditions set forth by the service providers, including any safety guidelines

or precautions.

We encourage our travelers to carefully review and confirm their bookings, communicate directly with

such agency or service providers, and consider obtaining appropriate travel insurance to safeguard

against unforeseen circumstances or incidents related to their independently booked services. Our

team is available to provide information and assistance, but the ultimate responsibility for managing

and ensuring the satisfactory execution of these bookings lies with the traveler.