Nepal Trips:
You’ll need to provide a non-refundable deposit of 20% of the total trip cost at the time of reserving the trip in order to guarantee your ‘Nepal Trips’. Upon your arrival in Kathmandu and before your departure, you can pay the unpaid amount of the trip. The non-refundable deposit must be made to the company or its agent. Tailor Made trips may demand a greater deposit or full payment at the very moment when you make a booking.
(ii) Tibet/ Bhutan Trips:
A non-refundable deposit of 40% of the total trip price together with the due airfares (if the client desires the company to prearrange it) is required to confirm your trip earlier than 30 days of the trip’s commencement. Full payment is necessary at the time of booking on condition that you’re booking 30 days or less before the beginning of the trip.
(ii) Bhutan/Tibet Trips:
With regard to trips in Tibet, Bhutan, the final payment ought to be made 30 days before the anticipated start date of the trip.
5. CANCELLATION OF A TOUR BY THE CLIENT
Nepal Trip Cancellation & Booking Changes
i. The Cancellation notice is necessary and should be made in the written form, minimum 20 days earlier than the trip departure. Such notice begins from the day your cancellation note is collected. After receiving the documents, the company shall approve the validity of the trip cancellation. The trip is then designated as cancelled and a 20% of the trip amount in the form of cancellation charge will be subtracted.
ii. The cancellation notice provided less than 20 days before trip departure delivers no refund.
iii. Presuming that a client quits a trip for whatever reason, with/without one's own free will or the individual have commits any unlawful act after the trip has commenced, which cause his deportation; we are under no legal obligation for any refunds for any unused amenities such as meals, accommodation and guide services whatsoever.
iv. The person who booked the tour should submit a written document with changes desired if you happen to prefer changes to your original tour. Changes cannot be guaranteed but we’ll make every possible effort form our side.
v. On condition that any genuine events (without restriction) such as death, injury or serious illness of the fellow passenger, close relative or friend, redundancy or jury service; 14 days before trip departure, you may defer your trip or shift your booking to another individual if they meet all the requirements regarding that of the trip. After that, you can do nothing but cancel the trip with no refunds.
In order to transfer or defer the trip, you should present evidence of your inability to travel at the very moment you change your booking schedule. You will be charged a minimal fee of $100. Depending on the company’s pact with other service providers like hotels, teahouses, and airlines; the price of trip postpone or transfer can be higher.
Bhutan/ Tibet Trip Cancellation & Booking Changes
i. Cancellation notice in the written form must be presented to the company minimum 25 days before the trip advancement. Such notice starts from the day we obtain the note from your side. Only after the collection and approval of the related documents from the company, the cancellation shall be valid. Subsequently, the trip shall be described as cancelled and a cancellation charge of 40% of the total trip cost will be deducted.
ii. No refunds can be claimed if a client calls off or withdraw the trip for no matter what the reason is; intentionally, unintentionally, or given that you execute any unlawful act that triggers your expulsion from the nation following the outset of the trip. We’ll provide no refunds of any unutilized facilities such as meals, accommodation, and other assistance.
iii. If you stand in need of any revisions to your original itinerary of the tour then the person who reserved the tour have to come up with a written document mentioning the changes you seek. We are committed to making every possible attempt yet changes cannot be formally assured.
iv. Regrettably, there is no refund, transfer, or rescheduling possibilities available if you are declined from progressing on the tour within India, Tibet, and Bhutan as the governments of these countries have inflexible tourism perspectives.
6. CANCELLATION OF A TOUR BY THE COMPANY
i. Unless it is guaranteed to run, the company reserves all the rights to call off any trip.
ii. the company holds all the rights to cancel whichever trip inclusive of a formally assured trip before its commencement owing to reasons beyond our control mainly weather conditions, flight cancellation, natural calamities, government intervention, strikes, sickness, quarantine, sickness, quarantine, and other unanticipated phenomena. In that instance, the company will pay back the trip cost exclusively. Whenever the company calls off a trip which is formally assured to progress; we’ll repay you with the total cost of the trip or you are allowed to participate in a substitute trip bearing the very monetary worth.
Please take into account that noteworthy adjustments do not incorporate revision in flight time tables, airline carrier, or tour itineraries as long as the arrival and departure dates continue to exist unaltered with addition to the switching of a transport, and alternation in cabin class or accommodation facilities given that it falls under the very same classifications.
iii. the company is not liable for any random expenses or resultant losses that the clients may bring upon them due to bookings, visas, non-refundable flights or trains, non-refundable car parking or other charges, vaccinations, loss of wages or pleasure etc.
7. MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS
Every single one of our treks and tours demands at least a moderate level of physical fitness so, we suggest our clients consult their doctor and have a general health inspection prior to their travel venture. Clients are accountable to inform Himalayan Trekking Path P. Ltd. of any previous medical problems and/or infirmity that might fairly be anticipated to raise the possibility to seek medical attention of any degree that may have an impact on your capability to travel. the company can refuse the client from travel venture if not informed about their unhealthy state prior to departure. Failure to provide advance notice to the company of any such conditions ensures the trip cancellation, which will lead clients to bear 100% cancellation charges.
Because physical and mental fitness level, pregnancy, age, or mobility; a handful of trips may be inappropriate for some clients; therefore, it is clients’ responsibility look over the compatibility issue before booking. the company is not obliged to render any special amenities expect if it is negotiated and accepted by both parties in written form. We are fully committed to meet client specific requests such as dietary; however, such request does not make up a part of the contract and accordingly the company is not answerable for not fulfilling client’s additional demands.
Health facilities differ in compliance with the nations; so, the company does not put together any representations and provides no assurance with regards to the quality of such care.
8. TRAVEL INSURANCE
All globetrotters are mandatory to have adequate as well as legally acceptable travel insurance. the travel insurance of our clients must make up for injury, illness, accidents, and medical expenses after death along with pre-existing medical conditions emergency repatriation that encompasses air ambulance and helicopter evacuation and personal accountability.
On top of that, the company suggests clients acquire travel insurance that insures the risks of curtailment and loss of luggage, trip cancellation and personal consequences. You ought to bear the evidence of insurance with you and exhibit it if justifiably asked by employees of the company or suppliers. the company holds all the rights either to postpone or cancel client’s participation on a trip or in specific activities that functions as a part of the trip at whatever time, which includes after the trip’s advancement with no refund rights if and only if you are not able to render the proof of insurance when formally asked.
9. CHILDREN
Travellers under the age of sixteen must be accompanied by a legal caretaker. Please be in touch with us for additional information if you have queries regarding age and suitability.
12. INJURIES AND EVACUATION
Himalayan Trekking Path P. Ltd. will not be legally responsible for any health-related conditions, emotional distress, physical damages and other medical problems incurred by the client during the trip. Likewise, any personal insurance is not covered in the cost of our package; therefore, we recommend our clients to have appropriate insurance packages that include medical emergencies and helicopter rescue.
13. SERVICES MISSED OR UNUSED
No discounts or refund will be offered for missed or unused services including obligatory or voluntary departure/ discontinuation from the trip (i.e. death of a relative, sickness, late arrival on the tour, or untimely departure either by free will or not).
14. PUBLICITY
You concede to the fact that Himalayan Trekking Path P. Ltd. may utilize the photographs you have captured in throughout the trip for publicity and promotion purposes only via whatever medium it selects without providing any sort of compensation and recourse to you.
15. CHANGES TO YOUR HOLIDAY AND PRICING
While travelling with Himalayan Trekking Path P. Ltd., clients must possess a fair level of willingness to change or compromise, light-heartedness, and apprehension regarding the fact that modes of transport, accommodation and itineraries may alter even after the outset of the trip without prior notice. Local occurrences such as flight delay, cancellation or deferment due to bad weather in the mountainous regions or other unforeseeable sets of conditions such as natural calamities, political unrest, road blockage, and late arrival. Himalayan Trekking Path P. Ltd. is powerless to refund any sum of money under above mentioned as well as other unpredictable situations because of prior supplier agreements. We’ll try our best to render you substitute or another possible trip of same class wherever possible.
Himalayan Trekking Path P. Ltd. is not legally answerable for losses on itinerary implementation, delays or compensation as a result of the circumstances beyond its control. In addition, our expeditions, trek/tour packages are based on twin share accommodation; hence, additional charges for a single room will be levied on clients who don’t have another trip member to share their rented living spaces.
the company holds all the rights to alter pricing rates mentioned in our marketing medium, under any turn of events, or influence from foreign factors far from our jurisdiction like revision in the exchange rate, government operation etc.
16. PRIVACY
Himalayan Trekking Path P. Ltd. can collect information from clients and ask questions in order to acquire essential details required for permits and other documents. No information (either private or personal) that clients have supplied to the company will be disclosed to the third party without their consent.
17. RISK & LIABILITIES
Himalayan Trekking Path P. Ltd. is devoted to present clients with the finest services in order to make their trip an experience of the lifetime. Thus, we execute our job with honesty and perfection to make every single trip a moment to remember for our clients. Nonetheless, the whole program is organized strictly under the rules and regulation of their own policies. Consequently, Himalayan Trekking Path P. Ltd. along with its associated firms shall not be accountable for any alteration in the itinerary owing to inevitable situations like natural disasters, government restrictions, strikes, road blockage, snow, accident, sickness, delay, cancellation of flight, and bad weather conditions. Clients must bear any additional costs on the spot if such conditions arise in the duration of the trip.
18. OUR RESPONSIBLE TOURISM POLICY
Himalayan Trekking Path P. Ltd. is bound to re-establish tourism as the way to uplift the standards of native communities, environment, tourists and the tourism sector as a whole. We encourage our clients in a deliberate and positive way to act according to the Himalayan Tourist Code. We advise our clients to have a look through our Responsible Travel and Environment policy minutely prior to make a booking of a holiday trip with us. Also, we expect our clients to abide by our policy and guidelines during their journey alongside us.
19. COMPLAINTS
If you have any complaints regarding our tour leader or guide, you may tell us personally or report it at our Kathmandu office as soon as possible. Clients don’t have to wait for the trip to conclude in order to make a complaint; they can just talk about it amidst of the trip so that the company can take proper action to ameliorate the situation immediately or in near future. There is no doubt to the fact that we’ll listen complain of the clients (before, after or during the trip) and take reasonable measures to uplift their holiday experience.
20. UPDATING OF TERMS AND CONDITIONS
the company retains all the rights to update or revise the above-illustrated terms and conditions at whatever time. Clients are responsible for keeping themselves updated with any sort of changes. The up-to-date edition of terms and conditions are always available at www.himalayantrekkingpath.com and will be the terms referred to in any dispute.
