RESERVATIONS
Crossroads Adventure (Pvt)Ltd. requires a 50% deposit at the time of making tour reservations and
the balance at least 30 days before commencement of the expedition.
EXPEDITION PRICE
The prices quoted are inclusive of the services mentioned on the clients’ itinerary. The company will
not be held responsible for additional expenses and incidentals incurred from items not mentioned in
the clients’ itinerary. Expedition/tour prices are subject to change without notice and are only
guaranteed on payment of a 50% deposit.
CANCELLATION
Iif you cancel 60 days or more before the start of the tour: No cancellation fee. We will refund the
amount paid less any non-recoverable upfront costs incurred by the Tour Guide on your behalf.
These upfront costs represent out of pocket expenses of the Tour Guide for tickets, transportation
deposits and other non-recoverable tour expenses. Please send a message to the Tour Guide to find
out what, if any, these costs are.
If you cancel 59 to 30 days before the start of the tour: 20% cancellation fee. If you have paid for your
tour in full, we will issue a refund of 80%. If you paid only a deposit we will refund only the amount
paid in excess of 20% of the tour price. If you cancel less than 30 days before the start of the tour:
100% cancellation fee.
In some cases, the Tour Guide may cancel a tour due to weather or other circumstance. In the event
that the Tour Guide cancels the tour, you may choose between a rescheduling of the tour, a full
refund of all monies paid OR a credit towards an alternative tour. If you choose to accept a credit, the
difference in the cost of the alternative tour will be refunded or paid by you as applicable
less the cost of cancellation fees levied by hotels, lodges, airlines and other service providers.
TRANSFER OF BOOKING
In the event that a client is unable to travel and wishes to transfer a reservation to another party,
Crossroads Adventure (Pvt)Ltd. Will endeavor to transfer the booking provided the arrangements
remain the same and the service providers are willing to accept the change. Airline Tickets are not
transferable once issued.
TRANSPORT
Cars, minibuses, land-cruisers, jeeps or coaches will be provided according to the road conditions and
number of clients. Crossroads Adventure (Pvt)Ltd. reserves the right to employ the services of
sub-contractors. English speaking driver-guides will be provided where necessary.
ACCOMMODATION
Accommodation is based on twin share or single room basis (usually at a supplement). Some facilities
have available double beds on request. All rooms have a private shower or bath, except where
specified otherwise.
EXPEDITION ALTERATION
We have made all attempts to make these programs as accurate as possible. However, in
circumstances beyond our control, changes may occur. We therefore reserve the right to change
itinerary, carriers and substitute hotels where necessary. We guarantee that where possible,
establishments of similar category and standards will be used.
VISA / HEALTH REQUIREMENTS
Clients are advised to check the local visa entry and health requirements for the country to be visited,
and to ensure that they are in possession of the correct documentation when travelling. The
Company does not accept any liability for clients who are inadequately prepared.
FLIGHTS SUBJECT TO WEATHER
All Northern Area flights in Pakistan are subject to weather & back load conditions and thus operate
on an ad hoc basis. Should the reserved flight not operate on the day scheduled as per the itinerary,
alternative surface transportation will be arranged. If any additional costs are involved due to this
change, these will have to be paid by the clients. Maximum luggage allowance for domestic flights
between Islamabad and Gilgit, is 12 kilograms (kg). It is advised that you leave your hard-sided
suitcases at home. If you bring more than 12 kilograms (kg), you may incur additional costs or be
asked to leave your luggage behind.
LIABILITY
All bookings are accepted on the specific condition that Crossroads Adventure (Pvt) Ltd. and its
agents act only as agents of the passenger in all matters relating to hotel/lodge accommodation,
tours, transport, etc. and shall not be liable for injury, delay, loss or damage in any manner. The
company’s liability to passengers carried in its own vehicles is governed by the laws of the country in
which the tour takes place, and no other country. All claims are subject to the jurisdiction of the
courts of the country in which the action arises. The company reserves the right to employ sub-
contractors for all or part of the services. The company cannot be held responsible for loss or damage to baggage
TRAVEL INSURANCE
Clients are advised to purchase travel insurance prior to commencement of their tour. For your own
protection, we recommend that you purchase adequate trip cancellation, medical, baggage, accident
and other personal effects insurance.
ACCOMMODATION
Accommodation is based on twin share or single room basis (usually at a supplement). Some facilities
have available double beds on request. All rooms have a private shower or bath, except where
specified otherwise.
RATES
The tour costs given are subject to amendment should the Government and/or suppliers amend
taxes and /or rates prior to the commencement of the tour.
